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Relationship, Operations
The firm provided experienced, knowledgeable resources who were able to lead us and allow us to stay...
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Relationship, Operations
Impact Advisors was good at running the project, but I didn't feel the leadership team provided a...
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Relationship
Impact Advisors is really good. They don't seem to involve any executives, and we don't really need...
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Relationship
The firm did a lot of work in assessing clinician and revenue benefits. They were good at defining...
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Relationship
We got caught in reactive mode a few times. I want the firm to help us be more proactive. We hired...
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Value
Impact Advisors does avoid charging for every little thing. Impact Advisors doesn't make us feel...
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Relationship
The consultants at Impact Advisors are good. Impact Advisors’ ability to move fast when we identify...
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Loyalty
So far, Impact Advisors has not exceeded our expectations. The firm had to make some improvements;...
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Operations, Operations, Operations
The Impact Advisors person rescued us. Other facilities in our group had project managers, but those...
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Loyalty, Loyalty, Relationship, Relationship, Operations, Operations
In recent weeks, the team from the consulting group has been consistent. We have gotten through...
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Relationship, Relationship
Impact Advisors has the leadership in place, and they are being proactive. They actually saw an...
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Relationship, Relationship
The firm has worked with us on staffing and has been transparent, especially regarding project...
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Relationship, Relationship
The firm did really well in our revenue cycle area. They really excel in that part. They have...
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Relationship, Relationship
Even though I rant at the firm about something they have screwed up and how they keep putting things...
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Relationship, Relationship, Operations, Operations
I would recommend using Impact Advisors with cautionary information. You just can't sit back with...
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Relationship, Relationship, Operations, Operations
I would tell a peer that the firm’s strength is their excellent project managers. The firm has great...
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Relationship, Relationship, Operations, Operations
We had some issues early on in the kickoff with some consultant turnover, but the firm has recovered...
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Operations, Operations
What bothered me about the firm was that their business model was not understood. They bragged about...
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Relationship, Relationship, Services
Impact Advisors has been very supportive and helpful. They are helping us assess which modules are...
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Relationship, Relationship, Operations, Services
Impact Advisors' ability to become part of the organization or an extension of our organization is...
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Operations, Operations, Services
In some cases, the firm got too much in the weeds. There were times when I would guide them to...
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Relationship, Relationship
Overall, I am very happy with our interactions with Impact Advisors. They had great flexibility. The...
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Relationship
The firm has a very partnership-like mentality. They listen to the clients to understand their...
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Relationship, Relationship
One thing that stands out about Impact Advisors is that they have a lot of expertise in integration....
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Relationship, Relationship
We have a very good partnership with Impact Advisors. They have gone above and beyond. They have...
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Relationship, Services
The preimplementations from Impact Advisors are the best. I have never seen anybody who can bring...
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Relationship, Relationship
The program director is truly fantastic. They are the best director I have worked with. We have a...
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Relationship, Relationship
Impact Advisors has great resources who are really knowledgeable about our software. The firm's...
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Relationship, Relationship
My only suggestion for improvement is that sometimes the firm brings proposals to us that aren't a...
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Operations, Operations
The previous project we did with Impact Advisors went so well that we decided to use the firm for...
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Relationship, Relationship
I have worked with other consultants, but I have never worked with other consultants with as much...
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Operations, Value
Anytime we have a vacancy or need to bring on another analyst, everything flows through the firm....
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Relationship, Relationship
Impact Advisors really helps guide us to make sure we meet our vendor’s timelines. The firm knows...
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Relationship
The firm has very strong, experienced staff, especially in leadership roles. The staff has quite...
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Relationship
The firm is really receptive to any concerns we have, and the firm addresses them very quickly.
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Loyalty, Loyalty, Relationship, Relationship
We sent out an RFP and selected Impact Advisors through a pretty rigorous process. Impact Advisors...
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Relationship
Impact Advisors has generally done a good job with all the work that we have given them. We have had...
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Relationship, Relationship, Relationship
Impact Advisors is responsive both in task completion and course correction; Impact Advisors is...
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Services, Services, Services
I would like to see Impact Advisors be a bit more firm in presenting industry best practices.
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Relationship, Relationship, Relationship
From an executive-involvement perspective, Impact Advisors was just very involved in understanding...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
Impact Advisors has anticipated what our future needs might be, and they have used their lessons...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
We were trying to have a successful go-live, and Impact Advisors helped us do that. It went really...
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Operations, Operations, Operations
The firm is incredibly adaptable. They pivoted as they needed to pivot. However, we had some issues,...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
The firm’s project manager is hands down the best project manager I have ever seen in my decades in...
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Relationship, Relationship, Relationship
Our executive contact from Impact Advisors was engaged. We had early morning calls, late night...
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Operations, Operations, Operations
Impact Advisors was very organized and led the effort for implementation planning. They provided...
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Relationship, Relationship, Relationship
Most of Impact Advisors’ staff was excellent. There were a couple of people from Impact Advisors...
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Relationship, Operations, Operations, Operations
There were certain areas of the implementation where Impact Advisors should have given us some...
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Relationship, Relationship, Relationship, Operations, Operations, Operations
The team we put together was way too small for the work. I don’t know how Impact Advisors expected...
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Relationship, Relationship, Relationship
Impact Advisors is very easy to work with. They are flexible, and they have strong engagement and...
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Operations, Operations, Operations
The firm’s people had a good skill set. They had experience doing implementations like ours and gave...
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