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INFINITT PACS Commentary
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Subject Expert
Monique Rasband
SRU Manager
KLAS SRU Manager - Monique Rasband
 
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User Commentary

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Manager

Relationship

I would like to see more improvement in the tier-one response times. INFINITT could have a faster...

Apr 2024
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Manager

Relationship

INFINITT has some really good engineers. I have never had problems with them, but there are some...

Apr 2024
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Manager

Relationship

Because we are a big customer, usually if someone like my director calls and says we have a big...

Apr 2024
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(0)
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Manager

Product

INFINITT has made really good improvements on the PACS viewer side and the cardiac viewer side. They...

Apr 2024
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Manager

Product

I would like more ease of use on the support side for the administrative piece and easier ways to...

Apr 2024
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(0)
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Manager

Relationship, Product

It does sometimes take a long time for an enhancement to come down if certain providers or...

Apr 2024
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Manager

Loyalty, Product

Each facility runs their own PACS server, and then we have a VNA. We back all the data up for a good...

Apr 2024
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(0)
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Director

Relationship, Product

We are happy with INFINITT for the most part. The area of greatest improvement is their communication....

Apr 2024
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(0)
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Director

Product

INFINITT PACS is a good product; it allows us to meet imaging needs across the organization. I have...

Apr 2024
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(0)
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Manager

Relationship

INFINITT's support seems to have gone down, and the turnaround time on some tickets can be slow....

Apr 2024
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(0)
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Manager

Product, Value

INFINITT's viewer has improved over the years and is faster than the previous version.

Apr 2024
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(0)
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VP/Other Executive

Relationship

INFINITT has been a good partner over the years. They continue to do a good job for us and always...

Dec 2023
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(0)
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VP/Other Executive

Relationship

The support team we work with at INFINITT is incredible. The team members are close, and they work...

Dec 2023
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(0)
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Physician

Product

I'm very happy with the product and its capabiities.

Dec 2023
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(0)
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Manager

Relationship, Product

There has been no real change with INFINITT PACS. There haven’t been any major issues, which is...

Dec 2023
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(0)
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Manager

Product

I would tell others looking at INFINITT PACS that it is relatively moldable; multiple different...

Dec 2023
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Manager

Operations

INFINITT’s training is the one thing that has never been all that great. There have been a couple of...

Dec 2023
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VP/Other Executive

Loyalty

Things are going well with INFINITT PACS. We have replaced all of our other PACS products with...

Dec 2023
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(0)
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VP/Other Executive

Loyalty, Product

INFINITT PACS has really improved the efficiency of all of our departments since we put it in. We...

Dec 2023
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CIO

Relationship, Product

INFINITT is helping us adapt the user interfaces with the feedback we provide. We are very happy...

Dec 2023
||
(0)
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CIO

Relationship

The vendor’s service and support structure has been maturing. It has improved, but INFINITT is still...

Dec 2023
||
(0)
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CIO

Relationship, Product

I would like to see INFINITT incorporate a higher-functioning teleradiology service into their...

Dec 2023
||
(0)
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CIO

Relationship

We have a direct relationship with INFINITT’s leadership team. We have regular meetings with them,...

Dec 2023
||
(0)
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