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User Commentary
Relationship
We are actively engaged in developing concepts with Iris Telehealth. This collaborative process has...
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Services
Iris Telehealth has significantly improved the stability of staffing within our clinics,...
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Relationship, Value
Iris Telehealth offers on-demand services for inpatient care. While they view their offering as a...
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Relationship, Services
The integration of the Iris Telehealth staff within our teams is seamless to the point where it is...
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Services
Iris Telehealth doesn’t bring forward any new concepts. They may think they are introducing a...
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Loyalty, Relationship, Services
Iris Telehealth was the leader in bringing a robust telehealth service to our area. That was long...
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Relationship, Services
Iris Telehealth has been very flexible as we have made organizational changes according to our...
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Relationship, Services
When we get together with Iris Telehealth’s clinical and administrative teams, our time is always...
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Loyalty, Relationship
We engaged with Iris Telehealth because we depended on them to deliver psychiatric care. We could...
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Relationship
Over time, we have been able to recruit team members to cover some of the areas Iris Telehealth...
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Relationship
Thinking about our relationship with Iris Telehealth, I absolutely would recommend them and have...
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Relationship
Looking ahead, we aim to integrate psychiatric services with our primary care providers, leveraging...
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Loyalty, Loyalty, Loyalty
I wasn't a part of the selection process, but I think we chose Iris Telehealth because of their...
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Value, Value, Value
One of our main goals was to establish access to care and increase our level of access because we...
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Loyalty, Value
The one goal that we haven't been able to achieve is having a financially sustainable relationship...
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Relationship, Relationship, Relationship
Iris Telehealth does a great job of finding the right provider, helping with the process, and...
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Services, Services, Services
I would tell someone using Iris Telehealth’s services to have a clearly articulated path for how the...
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Relationship, Relationship, Relationship
Iris Telehealth’s service has been excellent. They provide a very high-quality service. The...
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Services, Services, Services
Our only dissatisfier is that Iris Telehealth sometimes struggles to have advanced practice...
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Value, Value, Value
Iris Telehealth was the first firm that agreed to put quality metrics into the agreement. That has...
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Relationship, Relationship, Relationship, Operations, Operations, Operations, Services, Services, Services
We were able to get the platform up and running quickly during a time when it is typically difficult...
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Relationship, Relationship, Relationship
The firm allows us to keep our inpatient beds in full operation across our company because the firm...
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Relationship, Relationship, Relationship
We help the firm by providing advice and suggestions to strengthen and improve the firm's ideas...
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Relationship, Relationship, Relationship, Services
The firm presented to us a concept called a child-adolescent pod. The pod is no different from what...
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Relationship, Relationship, Relationship, Services, Services, Services
One outcome we expect from the service is coverage at the sites that are without psychiatrists. We...
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Relationship, Relationship, Relationship
We would tell others to be very clear at the start about the outcomes they are trying to achieve....
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Loyalty, Loyalty, Loyalty, Value, Value, Value
We saw the clinical care immediately. After a year, we looked at the financial outcomes of the...
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Relationship, Relationship, Services
We have addressed a few issues with the firm as things have come up. For example, some of the firm’s...
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Value
The firm bills us frequently and for everything.
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Relationship, Relationship, Relationship
We have expanded the services we have received from Iris Telehealth as we have evaluated our needs....
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Services
Our goal with Iris Telehealth’s services is to make sure that our patients receive prompt...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
We selected Iris Telehealth because we have a good working relationship with someone at the firm.
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Relationship, Relationship, Relationship
We would tell a customer who is going with Iris Telehealth to have a good knowledge of what their...
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Relationship, Relationship, Relationship, Services, Services, Services, Value, Value, Value
With Iris Telehealth, we have had incredible success in finding very skilled physicians who could...
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Relationship, Relationship, Relationship
One of Iris Telehealth’s strengths is communication, whether that be follow-up communication,...
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Value, Value, Value
We began seeing outcomes from Iris Telehealth’s services immediately, and some outcomes were met in...
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Relationship, Relationship, Relationship
The firm has helped us create surge capacity for behavioral health services on the outpatient side....
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Services
The firm has the ability to scale their services according to the size of the hospital. The...
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Loyalty, Loyalty, Loyalty
We considered other firms, but we chose Iris Telehealth because they were willing to partner with us...
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Operations, Operations, Operations
I would tell other people to be very clear about what they are trying to accomplish and achieve at...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
The firm has done a nice job of listening to what we need and coming up with solutions. They have...
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Relationship, Relationship, Relationship
If the firm were to come in with a package for how to measure quality on the outpatient and...
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Loyalty, Loyalty, Loyalty, Relationship, Relationship, Relationship
We can talk with the firm's executives about the future and where things are going. Those...
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Services, Services, Services, Value, Value, Value
Our biggest expected outcomes were timely consultations and dispositions of patients. We wanted to...
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Relationship, Relationship, Relationship
When we send in a consultation request, the firm always looks to try to close it out in two hours....
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Relationship, Relationship, Relationship
Other places in our region have nothing but concerns and challenges, but I don't hear the same...
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Value, Value, Value
I would like to understand the firm’s bridge service and see how we could use that. We may get paid,...
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Relationship, Relationship, Relationship, Services, Services, Services
The firm’s strength is that they focus on behavioral health. Another is that they credential their...
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Services
Anyone wanting to work with Iris Telehealth needs to make sure they have all the key stakeholders on...
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Relationship, Relationship, Relationship
Iris Telehealth does telepsychiatry, which is something that is lacking in the healthcare industry...
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