Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty, Relationship
We are doing an initiative called warm transfers. When we have a member call in who is part of the...
Login or Create an Account to see details.
Loyalty, Relationship
We have moved some additional work over to Matrix Medical Network because we feel like they are a...
Login or Create an Account to see details.
Relationship
We don't usually need the vendor’s senior folks, but they are engaged. There have been no...
Login or Create an Account to see details.
Value
The vendor doesn’t actively seek to nickel-and-dime us, but they are not proactive in a way that...
Login or Create an Account to see details.
Relationship
We have a really great relationship with Matrix Medical Network. Matrix Medical Network’s support is...
Login or Create an Account to see details.
Relationship
There really isn't a whole lot of vendor executive involvement. We have been with Matrix Medical...
Login or Create an Account to see details.
Product
I think In Home Health Assessments could definitely be a lot more technologically advanced. We are...
Login or Create an Account to see details.
Relationship
Matrix Medical Network has some top leadership, but their day-to-day operational leadership has been...
Login or Create an Account to see details.
Relationship
Matrix Medical Network delivers what they say they are going to deliver, but sometimes, it takes...
Login or Create an Account to see details.
Product
We don't integrate much with the system, but we get what we need from it, like PDFs.
Login or Create an Account to see details.
Relationship, Product
Sometimes, working with Matrix Medical Network is like pulling teeth. A lot has changed with the...
Login or Create an Account to see details.
Relationship
We can meet with the vendor's executives. Those executives try to make sure that they hear what my...
Login or Create an Account to see details.
​
Preferences