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maxRTE (Insurance Discovery) Commentary
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Subject Expert
Dustin Cragun
Research Director
KLAS Research Director - Dustin Cragun
 
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User Commentary

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Director

Value

maxRTE could improve in their payer searches. The vendor has certain payers they work with and tries...

May 2024
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Director

Value

I would definitely select maxRTE again. They are pretty hands-on. The system is user friendly, and...

May 2024
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Director

Relationship

The representative that is assigned to us reaches out on a continual basis to see if anything is...

Mar 2024
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Director

Relationship, Product

maxRTE is a really user-friendly product. It is very dependable. We have no issues with it. It is...

Mar 2024
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Manager

Operations

maxRTE's training is fine. I would put it as middle of the road. They reach out, but the training is...

Oct 2023
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Manager

Product

The product is great; we like it, but we use it in conjunction with regular real-time eligibility.

Oct 2023
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Manager

Product

More and more entities are wanting ID numbers, and that kind of defeats the purpose of this software...

Oct 2023
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Manager

Relationship

When we log in to the product, it tells us where there are outages. I do like the fact that the...

Oct 2023
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VP/Other Executive

Product

The issue with maxRTE is that everything is manual. I have to put together a spreadsheet and send it...

Jul 2023
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VP/Other Executive

Relationship

It isn’t that maxRTE does not have good support; I have a person that I email, but I don’t know what...

Jul 2023
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VP/Other Executive

Relationship, Value

I don’t know that there is much regulatory involvement from maxRTE, but it isn’t like there is much...

Jul 2023
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