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User Commentary
Value
MediQuant is still one of the top vendors in the data archiving space when they aren't...
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Product
DataArk's user interface is fairly intuitive. Our teams like it when we move more applications into...
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Loyalty, Value
We are always looking to work on cost models for DataArk's archives. The more money that we can save...
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Product
I would buy DataArk again. We can post payments and generate new statements. The system is an...
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Value
Once people are shown what to do in DataArk, it is very straightforward. By using DataArk, we have...
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Value
We would drop MediQuant if they did not have a price reduction available when we dropped some...
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Relationship
We have not had any real issues with MediQuant. Whenever something comes up, they are very...
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Value
MediQuant's GUI is very outdated and unintuitive. The cost of DataArk is quite higher than that of...
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Loyalty, Product
I don't know whether we are on the latest version of DataArk. There might be some functionality I am...
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Product
DataArk is very much a standalone application, and it does not integrate well with our EMR.
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Operations
MediQuant has been an excellent company. They have matured their processes and worked with us to...
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Loyalty, Value
We have had a few growing pains with MediQuant around cost structure over the years, especially...
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Operations, Product
Since the most recent update, the product has been very easy to use. We don't have a lot of...
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Relationship
A lot of times, we will have an issue related to updates or something else that the vendor should...
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Relationship, Operations, Product
MediQuant has made a lot of improvements over the years, and we have had DataArk for quite a while....
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Product
One of our departments needed a feature added, and the vendor went in and added it with no problems....
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Product, Value
The vendor doesn’t allow us to do custom reporting, so we have to go to them for custom reports. If...
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Relationship
Everyone I have worked with at MediQuant has been great. I haven't worked with the executive...
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Relationship
Potential customers need to fully make sure that DataArk is going to serve their needs as adequately...
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Loyalty, Product
Our administration is as pleased with the product as I am. It is set up, and it is working for us,...
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Relationship
At one point, the vendor had a lot of technical issues. They had some major issues with downtime,...
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Loyalty
MediQuant's system solved our problems and our needs at the time. But obviously, new things came up,...
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Product, Value
The biggest challenge we have seen with MediQuant's system is the cost. The folks that we have had...
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Operations
The implementation of DataArk went as smoothly as expected. MediQuant pushed during the...
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Relationship
Our involvement with MediQuant and what we received was positive overall. I think each company has...
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Product
At the end of the day, DataArk is just a database. There is not anything earth-shattering about the...
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Relationship, Operations
The people that MediQuant engaged as project managers were super sharp. And the people who spent the...
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Relationship
From a product support standpoint, we have only had one issue come up, and MediQuant jumped right on...
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Loyalty
DataArk was a short-term solution to get us past the regulatory requirements of record retention. I...
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Loyalty, Product
My only criticism is that we went into DataArk with expectations that we could customize it to take...
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Operations
I am not that deep into DataArk yet, and MediQuant’s training was solid, but it did not speak to the...
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Culture, Product
Our people like the product. It does everything that MediQuant said it was going to do, so our...
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Culture, Value
There were a couple of little things we were charged for by MediQuant, but the charges weren't...
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Culture
There were some things the vendor could have clarified in the beginning. We were told the platform...
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Product
We are not expecting new technology from MediQuant. The platform is pretty straightforward with what...
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Relationship
We have a person from MediQuant involved with us. They troubleshoot for us as well. We have a person...
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Product
MediQuant has a posting tool to post transactions, and when a transaction goes live, we basically...
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Product
I like the layout of DataArk and the ease of navigating through the older accounts that we have...
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Operations
When we went live with DataArk, MediQuant stayed on top of us to make sure we had all of our data in...
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Operations
MediQuant could improve their training by having more of it and some updates from MediQuant. They...
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Product
The application has proven to be a critical component of our legacy data-archiving strategy
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Relationship, Product
We really like DataArk. It has allowed us to sunset a whole host of applications. It does exactly...
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Operations, Value
The product is a bit more costly than we would like, and it is also a bit harder to get data into it...
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Loyalty, Product
DataArk is a legacy data archive, so we really don't interoperate it with other systems.
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Product, Value
DataArk allows us to simplify our overall application portfolio.
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Loyalty, Value
We have definitely received our money's worth with DataArk. Because we have been able to greatly...
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Product
The system isn’t perfect because we don't get automatic updates. We actually have to tell MediQuant...
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Operations
The vendor’s initial training is really good, but their policy is to train the trainers. A couple of...
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Product
We have the product built into our EHR, so when a doctor looks up a patient and has the patient's...
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Operations, Product
One of the nice things about the product is that no matter what part we are implementing, whether it...
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Product
We have certain users who write simple sequels in DataArk, but there is no query builder within it....
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Relationship
Like with any company, the best people at MediQuant are the ones who are doing the actual client...
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Culture, Relationship
We have a regular call with MediQuant executives. There are a couple of them that are always on the...
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Relationship
We work together with MediQuant. We don't feel like they are not part of our company. We feel like...
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Value
DataArk’s price is actually really impressive, especially when we compare the vendor to a vendor...
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Value
Our return on investment from using DataArk is shocking. We are required to save data for a certain...
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Relationship
We definitely give MediQuant feedback, and they take it into account. They have made adjustments on...
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Relationship
We have had some struggles with MediQuant’s support. We have had delays in terms of handling the...
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Product, Value
MediQuant has a pretty robust module that allows the full revenue cycle activities to continue using...
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Relationship, Operations
MediQuant is pretty on top of their stuff. We have a great account manager, and we have a great...
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Value
MediQuant is a little more expensive than some of our previous archive vendors, but our previous...
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Relationship
There was an instance with MediQuant where a change was made to the system globally that we weren’t...
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Product
We have plenty of integrations with MediQuant and bad debt agencies for the patient accounting side...
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Loyalty, Product
There are certain data sets in MediQuant's system that don’t really mesh with some of the modules...
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Loyalty, Value
Our users are happy with MediQuant's system, but we do not necessarily know how much we are saving...
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Operations
With MediQuant, we get what we pay for. The vendor is very thorough, and we like that they have...
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Relationship
I am extremely satisfied with MediQuant’s support. They do a really good job of providing guidance...
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Operations
MediQuant has been really good with training, and they have been responsive when somebody has needed...
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Relationship, Product
MediQuant is very thorough in analyzing the data and making sure everything in the database is good...
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Relationship
I don’t have data about the vendor’s competitors, but I have enjoyed working with MediQuant, so I...
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Culture
I don’t know what was discussed at the beginning of our contract with MediQuant, but I get the...
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Culture, Relationship
Our project manager from MediQuant hopped on a call with me to get some things straightened out. I...
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Value
I would recommend MediQuant. But hospitals that are looking for document storage need to do their...
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Product
With DataArk, we have placed a button inside our EHR. So as we archive data, it goes into the...
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Relationship, Value
The solution has saved us a lot. We have been able to shut down a lot of servers. We have looked at...
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Relationship
When we did an upgrade, my people complained about MediQuant’s engineer who was pulling the data....
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Operations
MediQuant’s training is really good. We put in a certain functionality, and the MediQuant people...
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Operations, Product
The product does what the vendor says it is going to do. We had a physician who was going from one...
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Relationship
If there is a new system that MediQuant has not archived before, they go in and do research to see...
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Product
DataArk is very easy to use. It has really good lookup features, and there are tabs for each section...
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Loyalty, Value
We have multiple systems that we have to maintain, and with DataArk, we are going down to one system...
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Relationship, Operations
We are getting no guidance from MediQuant on our project. That has been a problem. MediQuant likes...
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Operations, Product
DataArk is a very easy-to-use system. It is very easy to train people on the system and get them up...
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Culture, Value
There are some things that MediQuant charges for that I disagree with, but when I do point some...
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Product
Our financial people would love the product to have better interoperability with some products. We...
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Relationship
MediQuant listens to their customers, and they have a great team. They are very customer oriented...
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Relationship
The biggest thing that MediQuant does well is that they listen to their customers. They try to fix...
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Relationship
When we started with the system, Cerner was reselling it. However, Cerner and MediQuant don't have a...
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Loyalty, Value
If I were to make a purchasing decision today, there is another player who would fall into that mix....
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Product
The problem with most archive systems is that they are static. However, MediQuant's system has the...
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Relationship, Operations
The project teams that we worked with really tried to be helpful and keep things moving, but within...
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Product
DataArk is pretty straightforward, and the vendor hasn't really released any new technology for it....
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Relationship, Operations
One of our big pain points with MediQuant is meeting project timelines. It isn't always the vendor's...
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Product
MediQuant has a new patient accounting system that is a lot nicer, better, and more user-friendly...
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Operations
MediQuant had good training.
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Operations
MediQuant keeps their timelines for the most part. Once we have a project signed with them, they are...
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Loyalty, Value
We haven't done recent projects with MediQuant because of some significant price increases. It...
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Loyalty, Relationship, Operations
We had a really good relationship with MediQuant when we were implementing all of our projects, but...
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