Micromedex Commentary
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Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
 
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User Commentary

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Manager

Product

Micromedex gives us good drug interactions and compatibility, but all the other things like the...

Apr 2024
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Manager

Relationship, Operations

Micromedex gives us a general overview and then more in-depth answers to our questions because I...

Apr 2024
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Manager

Product

In Micromedex, sometimes the location of the information is hard to find, so we maybe have to do...

Apr 2024
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Director

Product

Micromedex is a comprehensive program, and we have been really happy with it. It has access to more...

Apr 2024
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Director

Product

The only thing that Micromedex could do to improve is integrate with some other solutions. Other...

Apr 2024
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Manager

Product

I don't find Micromedex quite as useful as some of our other solutions. I'm not as fond of the...

Mar 2024
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Manager

Product

Micromedex is good for IV compatibility and drug identification as well as for mixing and...

Mar 2024
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Nurse

Product

Micromedex is pretty user friendly, and I like the IV compatibility in the solution. We can enter...

Mar 2024
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Manager

Product

Merative has improved the things that I have complained about. They have added a Micromedex...

Mar 2024
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Manager

Loyalty, Product

It would be cool if Micromedex had user-defined defaults on some things. Specifically, if I were to...

Mar 2024
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Manager

Product

If someone is looking for information, they will probably find it in Micromedex. Micromedex has...

Feb 2024
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Manager

Product

This is an obscure thing, but we would like to have the ability to link directly to a drug page...

Feb 2024
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Manager

Operations

Merative's training is better than other vendors' training. I recently had training from Merative,...

Feb 2024
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(0)
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Manager

Product

I like how complete the information in Micromedex is. Its drug monographs are fairly complete and...

Feb 2024
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Manager

Relationship, Product

It would be nice if the vendor were to update their references a little more frequently. A lot of...

Feb 2024
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Manager

Operations

Some of the things the system provides can be a little tricky, and some people have a bit of trouble...

Feb 2024
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Manager

Relationship, Product

Merative is always promising us something, but they keep changing companies, so their promises are...

Feb 2024
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(0)
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CNO

Product

There is an opportunity for Merative to do more integration with Micromedex and make it easy for end...

Jan 2024
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(0)
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CNO

Product

From the clinical standpoint, Micromedex is great and works well. Our pharmacy prefers the solution...

Jan 2024
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(0)
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CNO

Relationship

Merative has never come to us and asked how they could work with us better or make the solution...

Jan 2024
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(0)
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Manager

Product

I don't know whether the issue is on the EMR side or the Micromedex side, but we don't have a way to...

Jan 2024
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Manager

Product

Micromedex has in-depth drug information. That is primarily what we use it for. Overall, we are very...

Jan 2024
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Manager

Value

Merative charges a price per module. We don't pay one price and get everything. Whether I would...

Jan 2024
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(0)
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Manager

Relationship

Merative tends to hire scientists who might satisfy pharmacists who have questions, but the...

Jan 2024
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(0)
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Manager

Product

The ease of use for Micromedex is lower than that of another product we use, but Merative isn't...

Jan 2024
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(0)
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Director

Product

Micromedex is really pretty easy to use. We just click on it and get the information that we want...

Dec 2023
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VP/Other Executive

Relationship, Operations

Merative is proactive in sending out requests for assistance. I get an email at least once a quarter...

Oct 2023
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(0)
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VP/Other Executive

Product

Micromedex doesn't integrate directly into our EHR. We have a separate icon on the desktop that...

Oct 2023
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VP/Other Executive

Relationship, Product

We do get some users who say that they have a bit of a hard time sometimes navigating to the...

Oct 2023
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Manager

Product

Micromedex has been stagnant for several years with upgrades to the content and interface and new features....

Aug 2023
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(0)
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Manager

Loyalty

Our staff is not satisfied with the product and prefers another vendor's solution since it contains...

Aug 2023
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(0)
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Director

Product

Micromedex is incorporated within our EHR. However, our EHR is unable to leverage all of the...

Aug 2023
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Director

Product

Other vendors' tools have some clinical treatment pathways that are a little more robust than what...

Aug 2023
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(0)
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Director

Product

Micromedex is preferred on our pharmacy side, but our nurses prefer another tool. Micromedex is more...

Aug 2023
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(0)
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Director

Product, Value

There is new functionality all the time from Merative. The vendor's landing page always has new...

Aug 2023
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(0)
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Director

Relationship

Merative does a good job of taking support calls and not charging us. They usually ask me about...

Jul 2023
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Director

Relationship, Product

The quality of Micromedex is good. We have stayed with Merative for so long because the product is...

Jul 2023
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Director

Loyalty, Value

Micromedex is a good product. It is just costly. Merative has a high price point for their content....

Jul 2023
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Director

Operations

Merative offers training a lot, but we don't necessarily take it. If Merative sent me a link to some...

Jul 2023
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(0)
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Director

Product

Micromedex is integrated within our medication administration record, so if someone is about to...

Jul 2023
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Manager

Product

Sometimes we have to read through the abbreviated information to find an answer, and when we can't...

Jun 2023
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Manager

Product

We can always find compatibility in Micromedex. We can do the drug interactions. Things feel a bit...

Jun 2023
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Manager

Product

Every time I use Micromedex, it seems to be a very stable, reliable drug information program. It...

May 2023
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Manager

Relationship

I don’t recall an occasion where I have had to log a problem to be resolved with Merative, like a...

May 2023
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Director

Relationship, Product

The chatbot that Merative uses for support could be improved. ChatGPT has raised our expectations...

May 2023
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(0)
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Director

Operations, Product

The product is fairly intuitive to use. I would like to understand more about Merative’s...

May 2023
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(0)
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Director

Product

Merative’s mobile app doesn't provide the same content that the desktop app does, and that is...

May 2023
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(0)
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