Commentary Summary
If you don't have a login, getting started is easy.
User Commentary
Loyalty
We would buy HealtheAnalytics again because of the changes that are happening with Oracle Health....
Login or Create an Account to see details.
Loyalty, Relationship, Product
HealtheEDW’s ability to produce hard metrics has gotten a lot better since Oracle took over. They...
Login or Create an Account to see details.
Relationship
Oracle Health does not keep their promises. They purported to deliver something we did not get and...
Login or Create an Account to see details.
Operations, Product
One of our recent upgrades wasn’t great. The measure definitions didn't come through very well....
Login or Create an Account to see details.
Operations
The training Oracle Health gave wasn't great. We didn't need it. We could do it ourselves. I knew...
Login or Create an Account to see details.
Product
HealtheAnalytics does what it is supposed to do. There are issues with everything, but that is...
Login or Create an Account to see details.
Relationship
The dashboards Oracle Health produces are always interesting, and the vendor is receptive to hearing...
Login or Create an Account to see details.
Relationship, Operations
The people that we are communicating with at Oracle Health know us because our journey has been very...
Login or Create an Account to see details.
Relationship
There are many items we find in HealtheAnalytics that Oracle Health is not proactive about. However,...
Login or Create an Account to see details.
Product
The product’s registries can help us target the workflow. As long as the data in the product is...
Login or Create an Account to see details.
Culture, Relationship, Product
We have gone through a lot of grief with Oracle Health and have found a lot of problems for them....
Login or Create an Account to see details.
Operations, Product
I am extremely familiar with lots of the EDWs around, and Oracle Health's is one of the best. All...
Login or Create an Account to see details.
Relationship
The vendor’s support team is a lot less responsive than they used to be. It is very difficult to get...
Login or Create an Account to see details.
Relationship, Product
In terms of the vendor’s ability to produce hard metrics, we always have to tweak the metrics a bit,...
Login or Create an Account to see details.
Loyalty, Relationship
Oracle Health needs to make their plan for eCQM a little more visible because that is just a huge...
Login or Create an Account to see details.
Product
HealtheAnalytics’ ability to produce hard metrics and track specific outcomes is not the greatest....
Login or Create an Account to see details.
Loyalty, Product
Where Oracle Health falls short is exposing data in a meaningful way in the analytics. The data is...
Login or Create an Account to see details.
Relationship
Oracle Health doesn't resolve concerns. They keep things on time, and they don't overcommit on their...
Login or Create an Account to see details.
Relationship, Product
The vendor isn’t using the client's algorithms, and that is an issue. We spend a lot of time setting...
Login or Create an Account to see details.
Product
HealtheAnalytics does a good job of linking our billing claims and clinical data. It doesn't crash,...
Login or Create an Account to see details.
Relationship
When HealtheAnalytics is broken, Oracle Health is not willing to fix things, and they offer their...
Login or Create an Account to see details.
Operations
Cerner is awful at training and can’t compete with other vendors in that area. I see them trying to...
Login or Create an Account to see details.
Product
HealtheAnalytics' biggest strengths are the breadth and amount of data that we can bring in, the...
Login or Create an Account to see details.
Relationship
Oracle Health is continuing to work on the product, but they could work on decreasing the time gap...
Login or Create an Account to see details.
Product
HealtheAnalytics is a good downstream system for collecting data and providing insights, but being...
Login or Create an Account to see details.
Loyalty, Product
Our developers love HealtheAnalytics. It is a lot better than the vendor's previous reporting tools,...
Login or Create an Account to see details.
Culture, Value
We are on a monthly subscription fee, and that is really all that we pay for the product. The...
Login or Create an Account to see details.
Relationship, Operations
In terms of the vendor's involvement with us, things weren't great in the past, but since then,...
Login or Create an Account to see details.
Operations
The vendor has some training and some significant certifications for HealtheEDW Advanced.
Login or Create an Account to see details.
Product, Value
There are some limitations to how we can use HealtheEDW Advanced because it is really tailored to...
Login or Create an Account to see details.
Relationship
If people want to, they can go straight to Snowflake, one of Cerner’s partners, and buy more...
Login or Create an Account to see details.
Product
For what HealtheEDW Advanced does, it is incredible. The fact that it is cutting edge in the...
Login or Create an Account to see details.
Product
I would recommend the system, especially if someone is using Oracle Health. If they have other...
Login or Create an Account to see details.
Product, Value
The product holds data, but anybody can hold data. The value is that Oracle Health has algorithms in...
Login or Create an Account to see details.
Product
The product does a lot of what we need, and we are so busy that we can't get to some of the...
Login or Create an Account to see details.
Relationship
Oracle Health’s support seems fine. When I open a ticket, there is a bit of a delay, but mostly, we...
Login or Create an Account to see details.
Relationship
Oracle Health is not proactive. I can't even hardly think of a time when they contacted me and said...
Login or Create an Account to see details.
Loyalty
I think with what we have available now, the solution is good. I am excited to see what Oracle...
Login or Create an Account to see details.
Culture, Loyalty, Relationship
Things promised by Cerner were not promised by Oracle Health. The vendor hasn't lied about things or...
Login or Create an Account to see details.
Product
I think HealtheAnalytics is key for our organization’s integration goals because it really is vendor...
Login or Create an Account to see details.
Product
I am an administrator, and I think the system is pretty easy, but the end users tell another story....
Login or Create an Account to see details.
Culture
The promises that Oracle Health makes are astronomical. If the vendor meets those promises, that...
Login or Create an Account to see details.
Product, Value
Driving tangible outcomes is what HealtheAnalytics is meant for. I love the software. If someone...
Login or Create an Account to see details.
Relationship
Oracle Health keeps changing the resources that work with us. That is not too terribly uncommon. The...
Login or Create an Account to see details.
Operations, Product
The challenge we have had with the system has been learning how to best manage it. The Cerner...
Login or Create an Account to see details.
Product
We have to customize Oracle Health’s out-of-the-box dashboards. The dashboards would be useful to...
Login or Create an Account to see details.
Loyalty, Product
Oracle Health is still struggling to streamline the underpinning schema and keep it intact. It is...
Login or Create an Account to see details.
Product
A lot of the statistics and metrics that we look for aren't easy to find in the platform. HealtheEDW...
Login or Create an Account to see details.
Operations
Cerner's training would be better if they were to provide ongoing guided training in some capacity....
Login or Create an Account to see details.
Operations, Product
The product isn't extremely user friendly. Our clinicians don't have time to figure out how to...
Login or Create an Account to see details.
Loyalty, Relationship
We have brought our issues to Cerner and they have worked with us. However, they usually have a very...
Login or Create an Account to see details.
Relationship
Cerner is extremely capable of meeting our needs, but at times, their customer service and...
Login or Create an Account to see details.
Relationship
I cannot think of anything that has proactively happened with Oracle Health. We are the ones who...
Login or Create an Account to see details.
Relationship
We are very satisfied with Oracle Health and their support. The group we are working with is very...
Login or Create an Account to see details.
Loyalty, Relationship, Product
Oracle is working with us to drive needed improvement on HealtheAnalytics. We need the platform...
Login or Create an Account to see details.
Operations, Product
With all the things that we are working on with HealtheAnalytics, such as predictive analytics and...
Login or Create an Account to see details.
Product
Anytime there is an upgrade in HealtheAnalytics, there is downtime that is unpredictable. There is...
Login or Create an Account to see details.
Relationship
Oracle Health is good with ideas and trying to move things in the right direction. Everything...
Login or Create an Account to see details.
Product
If people have other Oracle Health applications, they should choose HealtheEDW Advanced based on...
Login or Create an Account to see details.
Operations, Product
We did the upgrades. The vendor made the platform, but we did everything else. We are extremely...
Login or Create an Account to see details.
Relationship, Product
Oracle Health supports HealtheEDW Advanced. They resolve issues, but they are not always as quick as...
Login or Create an Account to see details.
​
Preferences