A = 91.0-94.9
A- = 88.0-90.9
B+ = 85.0-87.9
B = 81.0-84.9
B- = 78.0-80.9
C = 71.0-74.9
C- = 68.0-70.9
D+ = 65.0-67.9
D = 61.0-64.9
D- = 58.0-60.9
F = <58.0
Category average: 82.8
Software average: 80.3
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Trend (2022-2023) |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
|
Oracle Health
(Cerner) Millennium PowerChart (Non-US) |
86.7 |
n=38
|
+1%
|
B+
|
A
|
B+
|
B
|
A-
|
B-
|
|
|
|
|
|
|
||||||
InterSystems
TrakCare EPR (Non-US) |
78 |
n=21
|
+2%
|
C
|
B
|
C+
|
B-
|
B
|
C-
|
|
50.0 |
100.0 |
Company/solution |
Trend
(2022-2023) |
Culture |
Loyalty |
Operations |
Product |
Relationship |
Value |
|
Oracle Health
(Cerner) Millennium PowerChart (Non-US) 86.7
n=38
COMMENTS
|
+1%
|
B+
|
A
|
B+
|
B
|
A-
|
B-
|
|
InterSystems
TrakCare EPR (Non-US) 78
n=21
COMMENTS
|
+2%
|
C
|
B
|
C+
|
B-
|
B
|
C-
|
Company/solution |
Overall performance score (100-point scale) |
Total evaluations |
Culture
|
Loyalty
|
Operations
|
Product
|
Relationship
|
Value
|
Cloud Solutions
VIDA (Non-US) (Mostly Saudi Arabia) [NE] |
87.4 |
n=7
|
B
|
A+
|
B
|
B
|
A-
|
A-
|
|
|
|
|
|
||||
Dedalus
Enterprise Management (Non-US) (DXC Technology) * L |
86.4 |
n=3
|
B+
|
A
|
B
|
B-
|
B+
|
A-
|
|
|
|
|
|
||||
Epic
EpicCare Inpatient EMR (Non-US) * L |
93.6 |
n=4
|
A
|
A+
|
A-
|
A
|
A-
|
A
|
|
|
|
|
|
||||
ezCaretech
BESTCare 2.0 (Non-US) * L |
70.4 |
n=5
|
C+
|
C-
|
B-
|
C
|
C-
|
F
|
|
|
|
|
|
||||
Health Insights
MEDiCACLOUDCARE (Non-US) [NE] |
87 |
n=11
|
B
|
A
|
B+
|
B+
|
A-
|
C+
|
|
|
|
|
|
||||
IQVIA
Arcus Air HIS (Non-US) * L |
81.7 |
n=7
|
B
|
B
|
B-
|
B-
|
B
|
B-
|
|
|
|
|
|
||||
OASIS
HMIS (Non-US) (Mostly Saudi Arabia) [NE] |
79.4 |
n=9
|
B
|
B-
|
C
|
B
|
B-
|
B-
|
Company/solution |
Overall performance score (100-point scale)
|
Total evaluations |
Cloud Solutions
VIDA (Non-US) (Mostly Saudi Arabia) [NE] culture
B
loyalty
A+
operations
B
product
B
relationship
A-
value
A-
|
87.4 |
n=7
|
Dedalus
Enterprise Management (Non-US) (DXC Technology) * L culture
B+
loyalty
A
operations
B
product
B-
relationship
B+
value
A-
|
86.4 |
n=3
|
Epic
EpicCare Inpatient EMR (Non-US) * L culture
A
loyalty
A+
operations
A-
product
A
relationship
A-
value
A
|
93.6 |
n=4
|
ezCaretech
BESTCare 2.0 (Non-US) * L culture
C+
loyalty
C-
operations
B-
product
C
relationship
C-
value
F
|
70.4 |
n=5
|
Health Insights
MEDiCACLOUDCARE (Non-US) [NE] culture
B
loyalty
A
operations
B+
product
B+
relationship
A-
value
C+
|
87 |
n=11
|
IQVIA
Arcus Air HIS (Non-US) * L culture
B
loyalty
B
operations
B-
product
B-
relationship
B
value
B-
|
81.7 |
n=7
|
OASIS
HMIS (Non-US) (Mostly Saudi Arabia) [NE] culture
B
loyalty
B-
operations
C
product
B
relationship
B-
value
B-
|
79.4 |
n=9
|
VIDA (Non-US) (Mostly Saudi Arabia) [NE]
n=7
Enterprise Management (Non-US) (DXC Technology) * L
n=3
EpicCare Inpatient EMR (Non-US) * L
n=4
BESTCare 2.0 (Non-US) * L
n=5
MEDiCACLOUDCARE (Non-US) [NE]
n=11
Arcus Air HIS (Non-US) * L
n=7
HMIS (Non-US) (Mostly Saudi Arabia) [NE]
n=9
Solutions for which at least 95% of respondents answered yes.
InterSystems TrakCare EPR (Non-US)
Oracle Health (Cerner) Millennium PowerChart (Non-US)
InterSystems TrakCare EPR (Non-US)
Oracle Health (Cerner) Millennium PowerChart (Non-US)