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User Commentary
Relationship
My team gets responses in a timely manner whenever they have needs. I do have regular calls with the...
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Relationship, Product
Overall, I enjoy the ease of use of the product and how hard HealthTalk A.I. has worked to grow and...
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Relationship
I would recommend that any small organization that has been told that there is not a market for them...
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Loyalty, Product
There is one piece that I am still waiting on with HealthTalk A.I. When they take a call, we have...
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Product
When we started with this product, the functionality was just simple text messaging. We wanted to be...
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Loyalty, Relationship
HealthTalk A.I.’s strength is probably their responsiveness to current and upcoming concerns. The...
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Product
An area for improvement for HealthTalk A.I. would be around their integration. The system is easy...
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Product
HealthTalk A.I. is more than just a patient engagement tool for the population and community that we...
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Product
I'm very happy with the patient-facing view of HealthTalk A.I. The product has a lot of flexibility....
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Loyalty, Product
There are things that we don’t have implemented that I want to implement. The vendor has a digital...
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Operations
During our implementation, HealthTalk A.I. was very supportive. The vendor would be flexible with...
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Relationship, Product
There were a few updates with HealthTalk A.I. where we weren't aware of some system changes that...
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Relationship
I am not sure how big HealthTalk A.I. is as an organization, but I know they are pretty small in...
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Product, Value
I have been able to demonstrate to my leaders both clinical and cost-saving outcomes through...
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Loyalty, Relationship, Value
We have been on a high note with HealthTalk A.I. for a long time now, and I feel like that will...
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Relationship
HealthTalk A.I.’s greatest strength is their ability to build their product out to serve their...
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Product
There are some features in HealthTalk A.I. that the vendor assumed that we would use or that we have...
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Relationship
HealthTalk A.I. is very willing to work with us on their integration interface build. They have been...
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Product
HealthTalk A.I. doesn’t seem to have a lot of clients with built-out bidirectional interfaces with...
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Relationship
Since we implemented HealthTalk A.I., the vendor has made several product changes based on our...
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Relationship
The support team from HealthTalk A.I. has always gotten back to me within 20 minutes of when I have...
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Relationship
We have reoccurring meetings to sync up with the leaders at HealthTalk A.I. Those meetings have been...
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Relationship, Product
We really like HealthTalk A.I. We were able to work with the vendor to get things customized the way...
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Relationship
I have access to some of the vendor's executives. We have a very good working relationship with them....
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Value
I feel like the price of the product is a little high for what we are using the product for. I would...
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