4D EMR Commentary
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Subject Expert
Chris Clune
Research Director
Commentary Summary
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User Commentary
Product
There is one feature that is not in 4D EMR. I know the doctor can e-prescribe medications for the...
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Product
The system has a lot of good features; however, there are some that would be helpful that have not...
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Product
I like the media feature in 4D EMR. I like being able to import photos into it. However, actually...
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Product
The patient demographics feature in 4D EMR is fairly easy to use. Being able to send the portal link...
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Product
We like the scheduling package in 4D EMR. That is primarily what we use it for, and it is actually...
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Operations, Product
Importing our forms is easy in 4D EMR. However, trying to set those forms up to be sent...
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Loyalty, Product
We would like to see 4D EMR integrated with lead tracking programs. I believe the vendor is working...
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Relationship
One thing I really appreciate about 4D EMR is that they are willing to work and play well with...
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Loyalty, Product
4D EMR updates the system all the time, and they always send me emails about the latest update. The...
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Product
Ambient speech is a very hot area right now. There are so many programs out there, and I have been...
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Value
4D EMR is excellent. They are very fair with charges, and we really appreciate that. They are very...
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Product
The benefit of using multiple solutions from 4D EMR is integration. All the patient data is...
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Relationship
4D EMR could do better at keeping their promises. They are always low-staffed; it just seems like...
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Operations
I use everything that I know exists in 4D EMR's solution, but we got trained on it a long time ago,...
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Operations
Our initial training with 4D EMR was really good. We had a really dedicated trainer who was super...
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Product
I recommend 4D EMR's solution to everybody in the industry. The solution is just really good for...
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Product
The stuff that 4D EMR already has could use a lot of improvement, specifically their functions for...
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Product
We would love it if AI were integrated with 4D EMR's solution. It is really hard because when I try...
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Product
We don’t use 4D EMR’s telehealth technology because we find it to be cumbersome. We also do all of...
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Product
I do like the solution. I like what 4D EMR has done with it in the past few years. I just wish I...
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Product
The most important thing about 4D EMR is the access. The doctors can be in the room, and if they...
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Product
There are some simple things in 4D EMR that are just not there yet, but they aren't top priority. We...
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Relationship, Operations
I would love to have a manual for 4D EMR. I don't necessarily need a book, but I would like an...
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Product
4D EMR did not keep promises at the setup. We are still stuck on some of the setup requirements....
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Product
There are a lot of things I like about 4D EMR. In general, 4D EMR is quite convenient. It is easy....
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Product
My general issue with 4D EMR is that it isn't very intuitive to use. There is a lot of clicking, and...
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Operations
When 4D EMR trained us, it wasn’t done in a very step-by-step fashion, so it was just very hard,...
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Product
One of the nice features of the solution is that we can send out information and tasks to patients,...
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Product
There is just a lot of weird clicking in the solution that doesn’t make sense. I do feel it is...
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Relationship
Eventually, 4D EMR’s support people answer everything; it is just hard to get in touch with someone...
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Product
4D EMR sends a monthly email about new features, but it is hard to follow.
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Loyalty
The main reason we switched to 4D EMR is that it is tailored to plastic surgeons. It basically had...
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Relationship
4D EMR is good at getting back to us within 24 hours or so, but sometimes, we need immediate...
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Culture, Relationship
No one keeps all of their promises, but 4D EMR keeps their promises to the extent that they can....
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Operations, Product
The way the system's user interface is set up is very intuitive, so people need less training on it....
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Loyalty, Product
Having a patient portal with 4D EMR would really enhance our relationship with our patients....
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Product
When it comes to things that I wish 4D EMR would improve on, the biggest thing for me would be that...
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Relationship
I don’t know whether other people have a similar experience to us, but we know some higher-ups, and...
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Product
I believe that 4D EMR has a credit card integration, but we just use a different platform. Also,...
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Operations, Product
4D EMR has a really good system. I really like it compared to the other ones that I have used. It is...
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Value
I recommend 4D EMR to people all the time. The big highlights of the solution are that it is nice;...
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Product
Overall, 4D EMR has been great, and that is why I'm still with them. A lot of the patient flow...
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Product
4D EMR could probably change the way they do their provider templates in terms of scheduling. It is...
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Relationship
4D EMR's support people are amazing. 4D EMR's executives will even reach out to us or respond if necessary....
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Loyalty, Product
Some of the promises that 4D EMR has made to us have been a bit slower to come than other things,...
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Product
I would like to be able to do mass text messages from the 4D EMR program. That is one thing that we...
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Operations, Product
4D EMR is very user-friendly, and it is very easy to learn and navigate. For the text messaging and...
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Loyalty
We chose 4D EMR because we kept hearing about it over and over again. We had emphatic...
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Product
The vendor killed it when it comes to the practitioner side. 4D EMR is very intuitive and logical....
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Product
At least in the plastic surgery world, 4D EMR is the only software that I know of that will combine...
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Relationship
There is actually a website that 4D EMR has where I can see all the requests, and the developer...
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Operations
The implementation of 4D EMR was a pretty smooth process. The first data dump was pretty painless....
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Loyalty, Product
Everything works well with the partners that 4D EMR integrates with right now, but they are behind...
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Relationship, Product
4D EMR is innovative. The vendor is very responsive, and the product is easy to use.
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Relationship
When we have reached out to 4D EMR's vendor in the past, they have gotten back to us. The solution...
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Operations
4D EMR's solution is pretty easy to use, and I like their trainings. 4D EMR was also pretty helpful...
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Product
4D EMR is simple and easy to use, but our previous solution was all-inclusive and it was easier to...
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Product
4D EMR is very convenient. It is much easier to use than having to do the paper filing. It has a lot...
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Relationship, Operations
4D EMR is very responsive. They immediately get back to us, and there is always someone available...
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Operations
The person we were dealing with for training kind of dropped the ball on getting the training that...
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Product
The system has an open API. That is fantastic. For the most part, it is integrated into a lot of...
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Loyalty, Product
The vendor is working on bringing forward pertinent details from previous notes into new notes....
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Product
The vendor's strength is the overall simplification of their system. 4D EMR is the first EMR I have...
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Relationship
The support with 4D EMR is mostly through email, but I have had training calls with the vendor where...
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Product
The scheduling is easy in 4D EMR, and the patient portal is easy for the patients. They can upload...
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Relationship, Product
The vendor lets us know when they change something. The system keeps evolving, and they keep adding...
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Relationship, Product
We have an issue with 4D EMR that causes us to have to do a workaround that takes us more time. That...
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Operations
We used to use a company that was a disaster. It was easier to graduate from medical school than to...
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Culture, Relationship, Value
4D EMR’s support team is really good, but sometimes we call and they are busy. Lately, the vendor...
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Product
Charting is very easy in 4D EMR's solution. There are a lot of tricks to make writing notes faster....
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Product
4D EMR's system has gone down once or twice, but 4D EMR brought it up within minutes. Upgrades also...
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Product, Value
4D EMR really helped improve my efficiency. That is a great thing. We can email patients their...
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Product
4D EMR's solution is integrated with a dictation system. It works pretty well, but I am not sure if...
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Product
4D EMR's solution works very well for plastic surgery practices. The solution was designed by a...
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Operations
I think 4D EMR is using more programmers who haven't actually been end users, so during training,...
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Culture, Relationship, Value
I looked at a few different products that different practices were using. I was sort of underwhelmed...
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Relationship
4D EMR is awesome. I get more attention from 4D EMR than I have ever had from my previous vendor....
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Product
4D EMR’s reporting module is a little weak right now. It doesn't have a lot of filters with...
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Product
I'm waiting for advances in reports. I'm waiting for 4D EMR’s new EMR. I know these are all things...
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Product
4D EMR is pretty solid. I rave about it and tell so many people about it. I have zero hesitation....
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Loyalty, Relationship
4D EMR has a lot of potential. I had been looking for a different platform for a long time when we...
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Loyalty, Product
If someone wanted to make the leap to 4D EMR, I would make sure they had someone on their side to...
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Relationship, Product
4D EMR's system may be relatively new to the market, but it has already proven to be a very powerful...
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