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athenahealth

Healthcare IT Company   
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Arch Collaborative Participating Partner Badge
Overall Satisfaction
Software
Sep 2021 - Sep 2022
77.9
0
100
Software
Overall Satisfaction
Services
Sep 2021 - Sep 2022
76.1
0
100
Services

Optimizing the EHR Experience

athenahealth’s EHR offers cloud-based medical records that intuitively organize the patient visit and help providers document faster and more accurately. This helps set your practice up for success, whether you’re a small practice or a large healthcare system.

We continuously update our workflows in response to new regulations and customer feedback, and actively include our users in development activities.

We focus on features that intuitively organize the patient visit, such as:

  • Interoperability that lets you exchange key patient data with other care sites and add it directly into the patient’s chart.
  • Surfacing real-time data and insights from our network of clinicians to enable clinical efficiency.
  • Faster documentation through pre-encounter prep and customizable workflows.
  • The athenaOne mobile app to access medical information and take action from your mobile device.

Why We Participate in the Arch Collaborative

As we are new to the Arch Collaborative, we hope to incorporate research findings to improve our clinical workflows and training offerings.

Arch Collaborative Member Since:

January 2021

Scope of Work

  • Documentation tools/services
  • Care and quality management tools
  • EHR training and Customer Support services
Software 77.9 Overall Score
L Lowest performing product     
 
Segment average    
 
Overall score    
 
H Highest performing product
 Product
Segment
 

Exceptions

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Regional Classification
C
Component Products
S
Superseded Products
NP
Not Primary Products
DR
Data Review
MS
Limited Market Share
E
Emerging Technology
FR
Data frozen, live data no longer collected.
NR
Newly Rated

The following exceptions refer to the number of unique organizations contributing evaluations to the overall score (minimum of 15 required).

# of Unique Organization Evaluations:

0 - 5
L 6 - 14

Segment Position

Segment positions refer to the order in which this product is scored among competitors’ products within its market segment.

In order to be scored in a segment, the product must have sufficient data levels and be equivalent in scope to other products within that segment.

Click the segment positions listed below to learn more.

n=74
H
L
S L
n=16
H
L
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.
n=66
H
L
S L
n=7
H
L
n=35
H
L
C
n=19
H
L
NP L
n=11
H
L
n=47
H
L
n=2
H
L
n=26
H
L
n=42
H
L
n=8
H
L
C L *
n=3
H
L
n=19
H
L
NP
n=5
H
L
NP
n=18
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L


Professional Services 76.1 Overall Score
L Lowest performing product     
 
Segment average    
 
Overall score    
 
H Highest performing product
 Product
Segment
 

Exceptions

R
Regional Classification
C
Component Products
S
Superseded Products
NP
Not Primary Products
DR
Data Review
MS
Limited Market Share
E
Emerging Technology
FR
Data frozen, live data no longer collected.
NR
Newly Rated

The following exceptions refer to the number of unique organizations contributing evaluations to the overall score (minimum of 6 required).

# of Unique Organization Evaluations:

0 - 2
L 3 - 5

Segment Position

Segment positions refer to the order in which this product is scored among competitors’ products within its market segment.

In order to be scored in a segment, the product must have sufficient data levels and be equivalent in scope to other products within that segment.

Click the segment positions listed below to learn more.

*
n=21
H
L
L
n=4
H
L
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.


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