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Digital Transformation Consulting

Consulting engagements intended to help healthcare organizations better understand, interact with, and effectively engage consumers by integrating digital technology into all areas of business. The results can fundamentally change how a health system or payer operates, engages customers, and delivers value to patients.

Subject Expert
Warren Whitford
VP of Engagement
KLAS VP of Engagement - Warren Whitford
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Current Time Inside Cache Tag Helper: 12/11/2024 4:11:34 PM and Model.SegmentId = 302
Related ReportsView All Reports
Performance
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Digital Transformation Consulting 2023
20 April 23    |   Robbie Bullough and Warren Whitford
Healthcare organizations have been moving toward digital transformation for over a decade, and the COVID-19 pandemic, increased consumerism, and shrinking margins have furthered this momentum. Many forward-thinking organizations are embracing technology-led transformation and positioning themselves as leaders in the new digital health race, and the rest can’t afford to be left behind. In KLAS’ Healthcare Consulting and Services 2021 report, consumer engagement was the emerging challenge most often reported. Many organizations are engaging with consulting firms to improve their digital health capabilities and ultimately the consumer experience. Within the last year, KLAS has published a series of First Look reports evaluating client experiences with digital transformation consulting firms. This report takes a comprehensive look at these and other firms and also provides an overview of the digital transformation consulting market.
First Look
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EY Digital Transformation Consulting 2023
14 April 23    |   Joshua Urry and Warren Whitford
Provider and payer organizations are increasingly concerned about digital strategies that can affect operations and patient care. By engaging with consulting firms to define needs and develop digital road maps, organizations can plan, manage, and improve their digital capabilities and, ultimately, the consumer experience. This report evaluates the experiences of healthcare organizations that have engaged EY for digital transformation work.
First Look
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Impact Advisors Digital Transformation
28 October 22    |   Trent Davis
Provider and payer organizations are increasingly concerned about their strategies for digital capabilities that affect operations and patient care. By engaging with consulting firms to define needs and develop digital road maps, organizations are utilizing firms’ assistance to plan, manage, and improve these digital capabilities and, ultimately, consumer experiences. This report evaluates the experiences of healthcare organizations that have engaged Impact Advisors for digital transformation work.
Performance
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The Chartis Group Digital Transformation 2022
29 April 22    |   Cathy McCabe and Warren Whitford
Provider and payer organizations are increasingly concerned about their strategies for digital capabilities that affect operations and patient care. Through engaging with consulting firms to define needs and develop digital road maps, organizations are utilizing firms’ assistance to plan, manage, and improve these digital capabilities and, ultimately, consumer experiences. This report evaluates the experiences of healthcare organizations that have engaged The Chartis Group for digital transformation work, which is a relatively new area that the firm is being measured for.
First Look
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Damo Consulting Digital Transformation Consulting
08 April 22    |   Cathy McCabe and Warren Whitford
Healthcare provider and payer organizations are increasingly concerned with the consumer experience and are working to improve digital engagement. As part of this effort, some organizations enlist consulting firms to help plan, manage, and improve consumer experiences through digital means. Through digital transformation services, consultants help define needs and develop digital road maps. This report evaluates the experience of organizations that have engaged with Damo Consulting on a digital transformation project.



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