Digital Transformation Consulting
Consulting engagements are purposed to help healthcare organizations better understand, interact with, and effectively engage consumers. These engagements may focus on current patients/members or on future/prospective consumers who are not yet familiar with the healthcare organization. Digital transformation Consulting involves the integration of digital technology into all areas of a business, resulting in fundamental changes in how a health system or payer operates and the value they deliver to their patients. The health systems and payers that do transform digitally ultimately are creating highly engaged customers.
Subject Expert
Warren Whitford
Research Director
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