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Reports
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Arch Collaborative Resources
Upcoming Reports
Faster Innovation Needed to Better Meet Unique Needs
January–June 2024
- First Looks: Focused on a newer solution from an established vendor or a solution from an established vendor KLAS is measuring for the first time
- Emerging Company Spotlights: Focused on solutions from emerging companies
- Case Studies: Focused on the experience of one or two customers using a very new solution
Finding the Right Partner in a High-Performing Market
Improving the Healthcare Experience for More than Just Patients
† KLAS plans to rename our Patient Experience Improvement market segment to Healthcare Experience Management soon after this report’s publication.
A Look at Vendor-Reported Capabilities
Broad Use Cases across the Enterprise
Navigating Organizational Priorities amid Labor, Budget, and Regulatory Pressures
How Well Are Pediatric-Specific Vendors & Broad-Specialty Vendors Addressing Customer Needs?
An Early Look at Standalone Solutions
Improving Cybersecurity Preparedness through NIST CSF & HICP Best Practices
Where Are Vendors Delivering Value?
Regional Trends and Investment Energy
Organizations’ Increasing Need for Meaningful Partnerships
Optimizing the Ophthalmology Experience through Functionality & Relationships
Provider Perceptions on Technology Investment Now and in the Future
A Deep Dive into Early Clinical Adopters’ Successes and Lessons Learned
A Look at Achieved Outcomes in a Financially Challenging Environment
The Importance of Quality Support
Part of a Series on ERP Implementations
A Complete Virtual Care Platform That Improves Patient Safety while Reducing Costs & Staff Workloads
How Are Advanced Users Moving toward Next-Generation Discrete Data Extraction?
New Advanced Capabilities Beginning to Show Promise