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Reports
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Arch Collaborative Resources
Upcoming Reports
Recognizing Successful Payer/Provider Collaborations
Despite their common goal of enabling efficient, effective healthcare, payer and provider organizations often find themselves at odds, struggling to navigate the intersections where disparate processes and systems converge. The goal of KLAS’ new Payer/Provider Initiative is to help reduce this friction by facilitating trust, collaboration, and alignment between payers, providers, and HIT vendors.
As part of the initiative, the annual Points of Light awards celebrate success stories—or “points of light”—from payers, providers, and vendors who have partnered together to reduce costs and inefficiencies and improve the patient experience. 14 such collaborations were awarded a 2022 Points of Light award, and their strategies and outcomes are shared in this report to illustrate the art of the possible. The report’s Executive Overview provides a high-level summary of the types of challenges tackled and the outcomes achieved, while the full report provides an in-depth case study of each collaboration. See page 6 for the full list of winners.
Proven Outcomes with Data Science Solutions
Adoption Grows for Primary Diagnosis
How Well Do Enterprise EMR Vendors Meet Organization Needs?
† KLAS was unable to interview a sufficient number of Sunrise Financial Manager customers to include data for Allscripts’ patient access offering.
What Is Patient Access?
For the purposes of this report, patient access functionality includes address verification, cost estimates, coverage discovery, eligibility verification, medical necessity, prior authorizations, propensity to pay, registration QA, and scheduling. KLAS acknowledges this functionality is closely related to other areas like patient experience improvement, patient financial engagement, and patient intake management. To access data about these additional areas, view the relevant market segments on the KLAS website.
Insights from CHIME’s “Healthcare’s Most Wired”—An Update on Strategies Employed by Advanced Ambulatory Healthcare Organizations
Vendor Performance and Market Energy
Vendor-Reported Capabilities
Note: For information on the broader telehealth ecosystem (including telehealth technology from non-EMR vendors), see KLAS’ recent Telehealth Ecosystem 2021 report.
Matching Vendor Capabilities to PHM Needs
Understanding the Rapidly Evolving Landscape
How Has the Industry Progressed?
Adoption and Usability Differ Significantly Between EHR Vendors
Investment Continues but Results Slower Than Expected (A Decision Insights Report)
† For details about how KLAS defines AI in healthcare, see "Healthcare AI 2019: Actualizing the Potential of Artificial Intelligence."
TRIBVN Healthcare
The framework below—from the 2019 report—details the technologies that healthcare organizations need to get started with digital pathology. For more on the performance of other digital pathology vendors, the best practices recommended by successful organizations, and potential benefits of the technology, see the full report.
The Latest Generation of Devices for Nurses