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Automated Dispensing Cabinets

Products providing both software and hardware (e.g., cabinets) to organize, control, and monitor the dispensing of medications in nursing units.

Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
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Latest Related Report

Omnicell 2023: Understanding Customers’ Outlook on New Managed Services Model) Report Cover Image
Flash Insights
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Omnicell 2023: Understanding Customers’ Outlook on New Managed Services Model
05 September 23
In December 2022, Omnicell announced a change in their approach to working with customers that places new emphasis on having customers utilize a managed services model for all Omnicell technology. Previously, Omnicell moved singular solutions (namely their compounding robots, such as the i.v.STATION) to a managed services model, and with those changes, customers generally noted an improved experience, even with increased costs. Given the economic conditions and staffing challenges currently impacting healthcare, many customers have concerns about how Omnicell’s new focus will impact things like costs, product deployment, and staffing demands. This report provides an early look into customer confidence in and perception of the new managed services model.

Report Abstract

Key Findings:

  1. Most Plan to Stay with Omnicell Despite Mixed Perspectives on New Managed Services Model
  2. Customers Worry the Managed Services Model Will Exacerbate Nickel-and-Diming
  3. Over Half of Respondents Don’t Expect Managed Services to Reduce Staffing Burdens
  4. Customer Expansion into Managed Services Will Likely Be Gradual, as Interest Varies
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Performance Data

Overall Score by Product

Example Automated Dispensing Cabinets overall score by product image

Products Appearing in Decisions

Example Automated Dispensing Cabinets products appearing in decisions image

Overall Score by Question Topic

Example Automated Dispensing Cabinets overall score by question topic image

Provider Facility Size by Product

Example Automated Dispensing Cabinets provider facility size by product image

Provider Facility Type by Product

Example Automated Dispensing Cabinets provider facility type by product image
Current Time Inside Cache Tag Helper: 7/18/2025 7:25:18 PM and Model.SegmentId = 25



Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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