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Cardiology
 

Products that provide digital image management for cardiovascular modalities.

Subject Expert
Monique Rasband
VP Imaging, Cardiology, Oncology
KLAS VP Imaging, Cardiology, Oncology - Monique Rasband
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Cardiology 2022: Which Vendors Are Holding Ground in This Volatile Market?) Report Cover Image
Performance
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Cardiology 2022: Which Vendors Are Holding Ground in This Volatile Market?
23 August 22
Healthcare organizations have steadily invested in cardiology solutions despite the COVID-19 pandemic, and structured reporting continues to be top of mind in their search for a vendor to unify cardiology modalities and imaging overall. Over 25% of the 183 interviewed organizations are actively planning to replace their current vendor or would do so if given the option, leading to a dynamic, volatile market where no one vendor consistently leads in customer satisfaction. This report (1) examines the breadth of customer-reported structured reporting adoption and customer satisfaction to help organizations determine which vendors can best meet their needs and (2) provides an update on customer satisfaction with hemodynamics solutions. <br><br> Note: For this report, a respondent organization had to be live with structured reporting in at least one module for their perspective to be included.

Recent Insights

Key Findings:

  1. INFINITT Satisfies Smaller Organizations with Strong Implementations and Support; Fujifilm Improves Significantly through Innovation and Relationships
  2. Change Healthcare and Merative (IBM) Remain Market Leaders in Structured Reporting Adoption
  3. Satisfaction with GE Healthcare Continues to Drop Due to Diminishing Relationships and Development; Philips Customers in Limbo amid Web Transition
  4. Epic Rolls Out New Echo Reports as Cupid Customers Continue to Report Unexpectedly High Costs and Build Times
  5. Lack of Cardiology Knowledge from Intelerad (Limited Data) Creates Post-Acquisition Support Difficulties; Siemens Healthineers Performs Consistently with Little Forward Momentum
  6. Hemodynamics Market: Merative (IBM) Continues to Lead; Change Healthcare, Philips Improve


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Performance Data

Overall Score by Product

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Related Articles
Article
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Cardiology Structured Reporting 2020: The Heart of the Matter
26 February 21    |   Monique Rasband and Emily Paxman
We get into the breadth and depth of the adoption of cardiology structured reporting for several vendors to tell both providers and vendors that this is still top of mind.
Article
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ERP Decision Insights: A Volatile Market
21 September 18    |   Doug Tolley
The ERP market has long lacked a clear front-runner but recently been infused with new vitality. The culprit? Cloud-based tools.
Article
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The 3 Biggest Buying Decision Mistakes
01 June 18    |   Doug Tolley
These details, taken straight from providers’ mouths, have helped KLAS see what makes for a smooth and satisfying sales experience . . . and what makes for a rocky and frustrating one.
Article
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Decision Insights: How the C-Suite Makes Buying Decisions
29 May 18    |   Doug Tolley
Over the years, KLAS has learned quite a bit about how healthcare decision makers go about choosing what HIT products to buy, and what to pass on. This data helps others uncover which vendors are serv
Current Time Inside Cache Tag Helper: 6/7/2023 7:53:45 AM and Model.SegmentId = 33
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Perception
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Optum/Change Healthcare Merger
16 August 22    |   Boyd Stewart and Sam Eaquinto
In January 2021, Optum announced their intentions to acquire Change Healthcare. The merger remains unfinalized, however, as the US Department of Justice blocked the deal in February 2022 due to anticompetition concerns—such a merger would give UnitedHealth Group, Optum’s parent company and the nation’s largest insurer, access to rivals’ sensitive data. The legal proceeding is ongoing and scheduled to go to trial August 1, 2022. This report shares Optum and Change Healthcare customers’ reactions to the merger and their perceptions of its impact. Between March 2021 and April 2022, KLAS interviewed 48 individuals from 46 unique organizations; of these respondents, 9% are Optum customers, 56% are Change Healthcare customers, and 35% are customers of both vendors.
Decision Insights
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Cardiology 2021
14 July 21    |   Doug Tolley, Monique Rasband and Sam Eaquinto
While enterprise imaging (EI) is on healthcare organizations’ minds, many currently use multiple vendors for different imaging needs. For cardiology in particular, organizations frequently must piece together multiple systems to meet their structured reporting needs. Today, a number of organizations are replacing their legacy cardiology solutions and/or evaluating cardiology in the context of their long-term EI strategy (including structured reporting in the CVIS). No cardiology offering stands out with great customer satisfaction—each of the last three years has seen a different vendor win Best in KLAS for cardiology. This report examines 38 recent cardiology purchase decisions and the factors driving these decisions.
Best in KLAS
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2021 Best in KLAS Awards - Software and Professional Services
02 February 21    |   Mark Allphin and Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings



Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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