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Home chevron icon Services & Consulting chevron icon IT Outsourcing

Managed IT Services
 

Outsourcing engagements in which less than 50% of the IT department is outsourced and that include one or more of the following areas: application management services, data center management, help desk support services, desktop management services, network management, disaster recovery, upgrade management, and managed cloud services.

Subject Expert
Daniel Zeitner
Research Director
KLAS Research Director - Daniel Zeitner
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Performance Data

Overall Score by Product

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Products Appearing in Decisions

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Overall Score by Question Topic

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Provider Facility Size by Product

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Provider Facility Type by Product

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Related Articles
Article
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How Are We Going to Pay For All This?
21 March 19    |   Paul Warburton
I compiled a few of the specific questions I hear providers ask about their financial worries, some links to KLAS research that may help answer those questions, and information about a couple of the v
Current Time Inside Cache Tag Helper: 12/6/2023 5:30:27 PM and Model.SegmentId = 66
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First Look
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GAVS Technologies Digital Services
10 February 23    |   Everton Santos and Jacob Mortensen
GAVS Technologies provides a variety of HIT services, including IT security, IT advisory, technical, and partial IT outsourcing services. This report takes a high-level first look at these professional service offerings as well as the experiences, outcomes, and satisfaction of GAVS’ clients. For this report, KLAS interviewed both US and non-US clients.
Performance
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Application Management & Help Desk Services 2021
25 May 21    |   Cathy McCabe and Ryan Oliver
The COVID-19 pandemic accelerated the demand for IT managed services, especially patient-facing help desk services. In addition, demand for third-party application management services (AMS) has increased as provider organizations seek to free up internal staff to work on strategic initiatives. This report examines which firms execute well and drive outcomes in AMS and help desk engagements.
Best in KLAS
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2021 Best in KLAS Awards - Software and Professional Services
02 February 21    |   Mark Allphin and Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings



Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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