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Identity Management
 

Technology solutions that enable and secure digital identities through administrative control across multiple systems for multiple user types.

Subject Expert
Justin Porter
Research Director
KLAS Research Director - Justin Porter
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Latest Category Report

Identity and Access Management 2020: Healthcare Looks (Well) beyond SSO (A Decision Insights Report)) Report Cover Image
Decision Insights
KLAS article icon
Identity and Access Management 2020: Healthcare Looks (Well) beyond SSO (A Decision Insights Report)
03 December 20
As healthcare continues its measured move to the cloud, healthcare provider organizations can no longer protect data solely through firewalls and strong perimeter defenses—the digital identity must be protected as well. With organizations replacing homegrown identity and access management (IAM) solutions with commercial options, new vendors have entered the healthcare arena, and longstanding single sign-on (SSO) vendors have expanded their suites. To understand which vendors are being replaced, considered, and purchased and what factors drive these decisions, this report combines customer satisfaction insights with feedback from 40 unique healthcare provider organizations that have recently made an IAM technology purchase decision.

Recent Insights

Key Findings:

  1. KLAS Identity and Access Management Framework
  2. Healthcare-Focused Vendors Expanding beyond SSO: Imprivata Makes Strong Initial Leap; Identity Automation Sees Minimal Traction
  3. Among Cloud-Based Options Duo Carves Out a Niche; Microsoft IAM Clients in Limbo
  4. Identity Governance: SailPoint Stands Out as Leading Choice
  5. Long-Standing Vendors IBM, Micro Focus, Oracle Diminish in New Considerations
  6. Top-Considered Vendors at a Glance


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Performance Data

Overall Score by Product

Example Identity Management overall score by product image

Overall Score by Question Topic

Example Identity Management overall score by question topic image

Provider Facility Size by Product

Example Identity Management provider facility size by product image

Provider Facility Type by Product

Example Identity Management provider facility type by product image



Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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