MatrixCare

MatrixCare

COVID-19 related product information and updates for skilled nursing clients MatrixCare

In response to the COVID-19 pandemic, MatrixCare is providing product information and updates to skilled nursing clients to help them manage through this crisis. Resources include:

Product updates:

• New clinical observation forms added to the software, based on CDC guidelines, including monitoring and risk classification
• New ICD-10 codes added
• New HCPC codes for revenue cycle management
• New payroll item to calculate paid leave under Families First Coronavirus Response Act

Highlighting existing features in all products that can help manage COVID-19:

• Dashboard monitoring including Open Events, Observations Due and Vitals out of Range
• Customizable forms for clinical documentation
• Facility orders
• Wide variety of reports, including facility activity, shift change, and diagnosis reports
• Corporate documents to store new and updated organization procedures and policies related to COVID-19

Highlighting specific product features:

• MyAnalytics tools can analyze diagnoses, events, trends, and subcategories related to COVID-19
• MyData tool to create reports, monitor compliance, and mine data with access provided to your data across your enterprise
• RetailTracker tools provide self-serve kiosks that help maintain physical distancing and to-go and delivery functions to minimize staff contact with residents, families, guests, and other employees
• CareCommunity tools help ease data sharing between providers and provide secure messaging for families

Educational opportunities:

• Webinars highlighting product features that support enhanced resident care to protect from infectious diseases
• Web pages with COVID-19 resources and relevant updates
• A complimentary teleforum on how to be a resilient leader during COVID-19
• Education through our Client Community, such as webinars on infectious diseases; how to add/modify units, rooms and beds; and billing issues related to infectious diseases

Home health & hospice

Alerts/notifications, screening tool, secure communication, and other resources relevant to COVID-19

With recent concerns around COVID-19, more and more people are turning to technology to better prepare their clinical operations for emergencies. MatrixCare/Brightree customers can leverage the latest innovations to help your organization stay protected. Some features include but are not limited to:

• Cloud-based solutions and mobile apps allow your team to work from anywhere.
• Alerts, notifications and disaster triage flag patients at risk or based on agency policies and CMS/CDC guidelines.
• Use the screening tool within clinical assessment notes when screening patients.
• Identify risks for infection with customizable interventions and patient education, as well as, the option to create call-outs specific to COVID-19 screenings.
• HIPAA-compliant communication app allows for remote and secure communications.
• Compliance and regulatory team manage updates and requirements within the technology.
• Care coordination allows for improved patient history and referral management.
• Efficient medication profiling and management through ePrescribe.
• Medication reconciliation for intake to support with quick and accurate profiling.
• Telemedicine capabilities support video and audio interaction with patients remotely.
• Remote patient monitoring allows for live updates of patient vitals without direct contact.