Patient-Driven Care Management
Tools that extend beyond patient communications to provide guidance that helps patients manage their own care. Unlike population health tools (driven by the provider), these tools are provided to patients to self-manage their care journeys.

Recent Insights
Key Findings
- Narrower Patient Communications Solutions from RevSpring (Limited Data), CipherHealth, Relatient at Increased Risk of Replacement
- WELL Health, Luma Health, CipherHealth Deliver Easy-to-Use Solutions for Patients and Office Staff
- Clinical Outcomes Make Klara (Limited Data) Unique among Patient Communications Vendors; Among Both Vendor Types, Financial Outcomes Often a Byproduct of Clinical & Administrative Focus
- Wolters Kluwer Excels at Prebuilt Content, while Twistle (Limited Data) Creates Easy-to-Customize Content; Get Well Meets Both Needs
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Performance Data
Overall Score by Product
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.