Patient Engagement: Other Validated Software
Software that belongs under the umbrella of patient engagement but doesn't currently fit in any of KLAS' more defined segments.

Report Abstract
Key Findings:
- Organizations Continue to Invest in Patient Access & Digital Front Door, Increasingly Focus on Improving Patient Communications
- Organizations Highlight Epic’s Alignment with Patient Engagement Goals; Some Still Looking to Third-Party Vendors to Fill Technology Gaps
- Among Other EHR Users, Press Ganey, Artera & Notable Stand Out as Strategic Partners; Salesforce Valued for CRM Abilities
- Consolidation Plans Accelerating Among Patient Engagement Strategies
- Listening to Patients Isn’t Optional—Organizations Need to Turn Patient Feedback into Actionable Solutions
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Featured IT Vendors/Products
Performance Data
Overall Score by Product
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.