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Scheduling: Physician
 

Software that uses rules and algorithms to help schedule physicians and providers.

Subject Expert
Niel Oscarson
Customer Insights Director
KLAS Customer Insights Director - Niel Oscarson
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Latest Category Report

Enterprise Physician Scheduling 2021: Who Delivers Best For Enterprise Customers?) Report Cover Image
Performance
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Enterprise Physician Scheduling 2021: Who Delivers Best For Enterprise Customers?
18 March 21
In the last year, physician scheduling vendors have made great strides in providing enterprise scheduling that drives tangible outcomes for provider organizations. This report specifically examines the experience of organizations using physician scheduling solutions in an enterprise context, defined as using a scheduling solution to not only view schedules but also build them across at least three departments in one or more facilities. Which vendors can scale, how well do their reporting and dashboards drive insights, and which vendors are delivering desired outcomes?

Recent Insights

Key Findings:

  1. For True Enterprise Scheduling, QGenda Advanced Scheduling and Lightning Bolt Are the Most Proven
  2. Lightning Bolt Drives Broad Outcomes Most Consistently
  3. More Complex Deployments Result in Greater Difficulty with Reporting & Dashboards
  4. Most Vendors Seen as Partners; UKG (Kronos) Less Consistent
  5. Vendor Bottom Lines


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Performance Data

Overall Score by Product

Example Scheduling: Physician overall score by product image

Overall Score by Question Topic

Example Scheduling: Physician overall score by question topic image

Provider Facility Size by Product

Example Scheduling: Physician provider facility size by product image

Provider Facility Type by Product

Example Scheduling: Physician provider facility type by product image



Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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