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Scheduling: Physician
 

Software that uses rules and algorithms to help schedule physicians and providers.

Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
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Latest Category Report

Physician Scheduling 2023: Organizations Improve Scheduling Efficiency & Visibility despite Complexities) Report Cover Image
Performance
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Physician Scheduling 2023: Organizations Improve Scheduling Efficiency & Visibility despite Complexities
28 September 23
As more healthcare organizations move away from manual processes for physician scheduling, they agree that using technology boosts scheduling efficiency and visibility. However, given the inherent complexity of scheduling, many organizations haven’t yet achieved the fully automated process they were hoping for. This report looks at two different types of vendors who offer physician scheduling solutions to their customers—those who focus primarily on clinical collaboration and those who focus primarily on workforce management—and shares the successes and barriers customers experience as they continually move toward greater efficiency. Also included are general market insights gleaned from respondents across solutions.

Recent Insights

Key Findings:

  1. PerfectServe Customers Report Increased Ease of Use over Time & Highlight Strong Support; TigerConnect Solution Is Reliable, though Some View It as Cumbersome
  2. QGenda Used by Large Organizations Enterprise-Wide; Solution’s Flexibility Can Have Drawbacks


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Performance Data

Overall Score by Product

Example Scheduling: Physician overall score by product image

Overall Score by Question Topic

Example Scheduling: Physician overall score by question topic image

Provider Facility Size by Product

Example Scheduling: Physician provider facility size by product image

Provider Facility Type by Product

Example Scheduling: Physician provider facility type by product image
Current Time Inside Cache Tag Helper: 9/28/2023 10:31:37 AM and Model.SegmentId = 324
Related ReportsView All Reports
First Look
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TigerConnect Physician Scheduling
30 June 23    |   Jacob Mortensen and Paul Hess
In recent years, physician scheduling vendors have made great strides in providing scheduling solutions that drive tangible outcomes for provider organizations. This report takes a first look at the customer experience with and overall performance of TigerConnect’s Physician Scheduling solution (formerly Call Scheduler).
Performance
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Enterprise Physician Scheduling 2021
18 March 21    |   Emily Paxman and Tanya Egbert
In the last year, physician scheduling vendors have made great strides in providing enterprise scheduling that drives tangible outcomes for provider organizations. This report specifically examines the experience of organizations using physician scheduling solutions in an enterprise context, defined as using a scheduling solution to not only view schedules but also build them across at least three departments in one or more facilities. Which vendors can scale, how well do their reporting and dashboards drive insights, and which vendors are delivering desired outcomes?
Best in KLAS
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2021 Best in KLAS Awards - Software and Professional Services
02 February 21    |   Mark Allphin and Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings



Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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