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Patient Education

Systems that provide healthcare organizations with an array of patient educational materials.

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Trey Dye
Research Director
KLAS Research Director - Trey Dye
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Latest Related Report

Patient Education 2024: An Initial Look at Vendors Who Create & Deliver Patient Education Content) Report Cover Image
Performance
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Patient Education 2024: An Initial Look at Vendors Who Create & Deliver Patient Education Content
04 September 24
Patient education solutions are an increasing focus for healthcare organizations looking to deliver more patient-centric care, as these solutions provide patients with crucial information to help them navigate diagnoses or upcoming procedures. While some organizations produce their own educational content that is then housed in a vendor’s solution (e.g., portal, interactive patient system), <strong>the focus of this report is on patient education vendors who create and deliver content to organizations</strong>. Generally, healthcare organizations are satisfied as they feel their vendors offer reliable, digestible content and reduce the operational burden, though the use of multiple solutions is common to meet all needs. This report—KLAS’ first focused on patient education solutions—(1) examines customer satisfaction with patient education vendors and their provided content and (2) shares insights into the patient education market.

Report Abstract

Key Findings:

  1. Established Patient Education Vendors Healthwise & Krames* Acquired by WebMD; Both Noted for Strong Written Content
  2. Wolters Kluwer’s Integration Offers Smooth Workflows for Sharing Content; Elsevier Provides Digestible Content for Patients
  3. Newer Vendor Mytonomy* Known for Engaging Short-Form Video Content

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Performance Data

Overall Score by Product

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Overall Score by Question Topic

Example Patient Education overall score by question topic image

Provider Facility Size by Product

Example Patient Education provider facility size by product image

Provider Facility Type by Product

Example Patient Education provider facility type by product image
Current Time Inside Cache Tag Helper: 7/26/2025 3:46:44 PM and Model.SegmentId = 115
Related ReportsView All Reports
Emerging Technology
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Mytonomy Cloud for Healthcare 2024
10 April 24    |   Adam Cherrington and Jacob Brown
Two critical components of comprehensive patient care—healthcare education and patient engagement—empower patients to make informed health decisions and better prepare for treatment. Effectively providing education and measuring patients’ usage is essential for healthcare organizations, especially in improving quality, safety, and the patient experience. Mytonomy Cloud for Healthcare is a patient education and engagement platform with original and tailored clinical content that aims to improve patients’ education experience. This report examines feedback from several Mytonomy customers.
Performance
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Patient Engagement Ecosystem 2023
13 July 23    |   Adam Cherrington and Dan Czech
Amid the pressures of today’s economic environment, healthcare organizations are investing heavily in patient engagement technology to help reduce costs, alleviate staffing challenges, and consolidate technology in other areas. Both provider and payer organizations seek to understand what patient engagement capabilities vendors offer that can meet their core needs. This study (along with additional deep-dive content that will be published on KLAS’ website) is an update to KLAS’ 2021 report and shows which vendors report the broadest capability sets, which vendors have made the most progress over the last two years, and how the industry as a whole has matured. For reader ease, links to relevant online content are provided where applicable. Note that the data in this study is based primarily on vendor-reported information, accompanied by a limited amount of KLAS performance data.
Emerging Technology
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Healthwise Patient Education 2023
03 February 23    |   Adam Cherrington and Jacob Brown
An individual’s health is heavily affected by their own health literacy. Engagement with quality health education resources can help people stay healthier, help them recognize when they need care, and minimize unnecessary readmissions. This report looks at feedback from healthcare organization customers using Healthwise’s patient education solution, which provides organizations with educational content and the means to engage patients in that content.



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Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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