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Home chevron icon Inpatient Clinical Care chevron icon Pharmacy Solutions

IV Workflow Management
 

Products that control, standardize, and document the process of manually compounding IVs.

Subject Expert
Jackson Tate
Research Director
KLAS Research Director - Jackson Tate
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Latest Category Report

Omnicell 2023: Understanding Customers’ Outlook on New Managed Services Model) Report Cover Image
Flash Insights
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Omnicell 2023: Understanding Customers’ Outlook on New Managed Services Model
05 September 23
In December 2022, Omnicell announced a change in their approach to working with customers that places new emphasis on having customers utilize a managed services model for all Omnicell technology. Previously, Omnicell moved singular solutions (namely their compounding robots, such as the i.v.STATION) to a managed services model, and with those changes, customers generally noted an improved experience, even with increased costs. Given the economic conditions and staffing challenges currently impacting healthcare, many customers have concerns about how Omnicell’s new focus will impact things like costs, product deployment, and staffing demands. This report provides an early look into customer confidence in and perception of the new managed services model.

Recent Insights

Key Findings:

  1. Most Plan to Stay with Omnicell Despite Mixed Perspectives on New Managed Services Model
  2. Customers Worry the Managed Services Model Will Exacerbate Nickel-and-Diming
  3. Over Half of Respondents Don’t Expect Managed Services to Reduce Staffing Burdens
  4. Customer Expansion into Managed Services Will Likely Be Gradual, as Interest Varies


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Performance Data

Overall Score by Product

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Overall Score by Question Topic

Example IV Workflow Management overall score by question topic image

Provider Facility Size by Product

Example IV Workflow Management provider facility size by product image

Provider Facility Type by Product

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Current Time Inside Cache Tag Helper: 12/6/2023 5:25:17 PM and Model.SegmentId = 196
Related ReportsView All Reports
Decision Insights
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IV Workflow Management 2022
27 December 22    |   Jackson Tate and Ruirui Sun
Health systems rely on IV workflow management solutions to streamline and improve pharmacy operations. Functionality has emerged as the most important criteria for prospective clients; however, no vendor both meets all customer needs and performs at a high level, and each customer base notes gaps in functionality. To (1) understand which solutions are being selected and why and (2) help provider organizations select solutions that meet their unique needs, this report examines 35 recently finalized or pending purchase decisions validated by KLAS between February 2020 and June 2022. Customer satisfaction data provides additional context on which vendors best meet customer expectations.
Performance
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Gravimetric Verification In IV Workflow Management 2021
06 July 21    |   Jackson Tate and Paul Warburton
Gravimetric verification has been touted as a way to drive significant patient safety gains, and most major IV workflow management vendors have released this functionality. However, the associated challenges (e.g., maintaining an accurate drug density database, changes to compounding workflows) have hurt perceived value for some healthcare organizations, and so far, only BD has demonstrated broad deployment in their customer base. This report examines the maturity of vendors’ gravimetric verification functionality, provides a first look at BD’s performance in this area, and assesses how the technology affects purchase decisions across the market.
Best in KLAS
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2021 Best in KLAS Awards - Software and Professional Services
02 February 21    |   Mark Allphin and Sam Eaquinto
The Best in KLAS report recognizes software and services companies who excel in helping healthcare professionals improve patient care. All rankings are a direct result of the feedback of thousands of providers over the last year. A Best in KLAS award signifies to the healthcare IT industry the commitment and partnership that the top vendors should provide. Read the report to see the top-rated medical software and services for 2021. Watch sessions from our first-ever virtual Best In KLAS Award Show to hear from the winning vendors in each segment. View Awards Show Recordings



Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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