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Scheduling: Nurse & Staff
 

Products that provide comprehensive employee and nurse scheduling and reporting tools.

Subject Expert
Niel Oscarson
Research Director
KLAS Research Director - Niel Oscarson
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Decision Insights Best in KLAS Category

Latest Category Report

Nurse & Staff Scheduling 2021: First Look at Workload Balancing) Report Cover Image
Performance
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Nurse & Staff Scheduling 2021: First Look at Workload Balancing
29 July 21
As one of healthcare organizations’ largest operational costs, staffing is a top-of-mind concern. Though not yet widely used, workload balancing can provide insight into staffing gaps and help organizations make equitable assignments based on census data, patient acuity, and staff credentials. This report examines the customer experience of current workload balancing users to help organizations that are considering the tools understand the potential benefits and pitfalls and which nurse and staff scheduling vendors have experience with organizations of their size.

Recent Insights

Key Findings:

  1. symplr ShiftSelect & HealthStream ANSOS Lead in Handling Complexity of Short-Term Analytics; Cerner Excels with Same-Day Data
  2. Vast Majority See Positive Outcomes with Workload Balancing, Especially with Avantas & symplr ShiftSelect
  3. Avantas Customers Report Significant Improvements to Training/Support
  4. Flexible Solution & Exceptional Support from HealthStream ANSOS Drive Customer Success with Workload Balancing
  5. UKG Customers Say Success Is Mostly Self-Driven, Due in Part to Rocky Implementations
  6. Avoiding Common Workload Balancing Pitfalls—Advice from Current Users
  7. Vendor Insights


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Performance Data

Overall Score by Product

Example Scheduling: Nurse & Staff overall score by product image

Products Appearing in Decisions

Example Scheduling: Nurse & Staff products appearing in decisions image

Overall Score by Question Topic

Example Scheduling: Nurse & Staff overall score by question topic image

Provider Facility Size by Product

Example Scheduling: Nurse & Staff provider facility size by product image

Provider Facility Type by Product

Example Scheduling: Nurse & Staff provider facility type by product image



Reducing Filters

Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.

This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.

We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.

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