Care Management Solutions (Payer)
Standalone vendor solutions that provide analytics and workflow capabilities to help healthcare payers manage and improve member/patient health conditions.

Recent Insights
Key Findings:
- ZeOmega Leading with Strong Product; Optimism Growing with HealthEdge Acquisition of Altruista
- Missed Promises and Delivery Hamper Medecision Clients; Once a Mainstay, EXL Loses Traction
- Casenet’s Painful Upgrade Improves Usability; HMS and VirtualHealth Easy to Use
- Lower-Performing Cognizant Improves Service Experience
- Vendor Overview
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Performance Data
Overall Score by Product
Products Appearing in Decisions
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.