Clinical Communications
Software applications that can be downloaded onto smartphones to enable secure texting that is HIPAA compliant. Most applications provide bidirectional messaging capabilities that work between smartphones and computer applications. Only some applications interface securely with third-party IT solutions for value-added usability and functionality. Vendors who don’t have enough customers with interfaces appear with a component [C] designation.
Subject Expert
Paul Hess
Research Director
Best in KLAS Category
Recent Insights
Key Findings:
- 100% of Respondents Report Improved Communication Efficiency
- Proactive Collaboration from Halo Health Leads to Strong Communication Workflows; TigerConnect Delivers Efficiency across Base of Large Customers
- Hillrom’s & Vocera’s Focus on Integrated Workflows Results in Broad Adoption across Clinician and Non-Clinician Roles
- PerfectServe Telmediq & TigerConnect Making Inroads with Patient Communication
Performance Data
Overall Score by Product
Products Appearing in Decisions
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.