Patient Accounting & Patient Management
Software products that provide core inpatient functionality, including patient management (ADT), patient accounting (billing and A/R), basic scheduling, and general financials.

Recent Insights
Key Findings:
- Relationship: MEDITECH Excels at Creating Strong Relationships with Small-Hospital Customers
- Product: Epic Offers High-Quality Product; CPSI & Oracle Health Customers Dissatisfied with Product Capabilities
- Culture: Oracle Health (Cerner), CPSI, MEDHOST & athenahealth (Latter Two Limited Data) Fail to Deliver on Expectations
- Operations: All Vendors Struggle to Provide Training That Meets Small Hospitals’ Needs
- Value: MEDITECH Stands Out for Driving Tangible Outcomes; Oracle Health (Cerner) Customers Report Low Value Due to Price & Missing Features
- Vendor Summaries
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Performance Data
Overall Score by Product
Overall Score by Question Topic
Provider Facility Size by Product
Provider Facility Type by Product
Reducing Filters
Unlike sizing filters, reducing filters DO NOT recalculate scores based on the evaluations that meet these requirements. They narrow the list of solutions to show the vendors and solutions that can meet a specific need.
This data is based on interviews with a sample of the firms' recent clients. As a result, it is not necessarily comprehensive of all work a firm may do in this segment.
We require a minimum of 2 confirmations of a service performed in the last 3 years for a solution to qualify.