Accenture Enterprise IT Services Commentary
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Subject Expert
Daniel Zeitner
Engagement Partner
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User Commentary
Operations
We need to be really clear with Accenture on what we're trying to accomplish. In the security area,...
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Relationship
Accenture has been painful to work with. The biggest issue is that everything required a bazillion...
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Relationship
We have used Accenture for strategic AI conversations, but their consulting arm is very different...
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Operations
If Accenture had done a better job, they could have had a selling point to get other accounts. The...
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Loyalty, Value
I would 100% not buy what we bought from Accenture again. I'm hesitant to say never because we're...
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Loyalty, Value
There were definitely cost pressures, and we looked at where the organization wanted to go and got...
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Relationship
A lot of times, in order to find the talent necessary to run the projects, Accenture brings in...
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Value
Selecting Accenture came down to which firm best matched the needs we had at a price point that worked....
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Relationship
We are currently using an Accenture offshore resource team, so they have limited access to our build...
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Relationship
Accenture does a really good job of communicating and collaborating when issues do arise. They don't...
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Relationship
What I have experienced with Accenture is that the quality of service really depends on the account...
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Relationship
The biggest frustration with Accenture is their lack of proactivity with solutions, problem...
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Operations, Services
The way our contract is built with Accenture is suboptimal. The firm is performing in a subpar...
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Relationship, Operations
When I arrived and started working with Accenture, we had a very high number of tickets. The firm...
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Loyalty, Value
We are looking at potentially replacing Accenture in the future to get better pricing and better...
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Relationship, Operations, Services
Accenture is excellent at executing things once they have clear marching orders. We have a...
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Loyalty, Operations, Value
Accenture’s quality of work is good. The cost is affordable and competitive. We have seen moderate...
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Commentary Summary
Comment Type Breakout