AdvancedMD EHR
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Subject Expert
Aaron Gleave
Research Director
Commentary Summary
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User Commentary
Implementation and Training
For the implementation of the system, AdvancedMD had somebody who was on-site, and that was super...
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Other Observations & Comments
AdvancedMD’s initial training was solid. The ongoing training has primarily been on us, and I don't...
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Future Outlook
Recent upgrades to the open database connectivity (ODBC) have allowed more robust reporting from...
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Functionality and Upgrades
We are bringing in a new external tool for some measurement-based care outcome measures. The...
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Relationship
We are in regular conversations with AdvancedMD about what is going on their road map, and we try to...
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Service and Support
AdvancedMD lets us know about things in advance when they can. They send communications about...
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Service and Support
AdvancedMD’s biggest problem is that they get over their skis a little bit and start promoting a...
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Functionality and Upgrades
AdvancedMD needs to make it so their upgrades could be according to the practice or specialty, not...
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ROI / Cost
The vendor doesn't avoid nickel-and-diming us. If we want any add-ons or need anything outside of...
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ROI / Cost
The vendor charges for every little thing. The vendor doesn't tell us they are going to start...
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Functionality and Upgrades
The most important thing the vendor should focus on is improving the product from a monitoring...
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Relationship
The vendor is definitely terrible at the relationship aspect. They have never been proactive. The...
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Interfacing and Integration
We have tried to integrate with a handful of things, but the product can't ever do the integration....
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Functionality and Upgrades
The electronic health record is not very friendly. It doesn’t help clinicians, and it doesn’t write...
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Future Outlook
The EHR is where all the problems for us exist. At a certain point, I was thinking of even doing...
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Implementation and Training
The vendor has gotten better at their implementation services over the years.
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Implementation and Training
The vendor tries to offer informational documents about new releases, but the vendor doesn't offer...
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