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AdvancedMD EHR Commentary
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Chris Clune
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User Commentary

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Manager

Relationship

There are some people on the AdvancedMD teams who are very good. There are some that we feel are...

Jun 2023
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Manager

Operations

One thing AdvancedMD told us was that they would help train our entire staff on their platform. They...

Jun 2023
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Manager

Relationship

If things don't get better, we will look at different platforms. We have had multiple tickets with...

Jun 2023
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Manager

Operations, Value

AdvancedMD won't train us on the product, and they continue to give us the runaround. Even if we ask...

Jun 2023
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Manager

Product

The reporting is decent, but for our type of setting, AdvancedMD EHR is not an appropriate platform....

Jun 2023
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CEO/President

Loyalty

If we considered an EHR change due to our frustrations with AdvancedMD, the EHR that we would choose...

Apr 2023
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CEO/President

Relationship

AdvancedMD EHR is antiquated software, and the culture of support in the company is really...

Apr 2023
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CEO/President

Relationship, Value

AdvancedMD EHR is expensive. It is a hard tool for our people to use. It is inefficient, and we...

Apr 2023
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In fact, we’ve been able to break out satisfaction levels by specialty. Of the types of EHR specialties on that list, orthopedics ranks as one of the least satisfied groups.
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05 July 22    |   Aaron Gleave and Alex McIntosh
Technology needs are constantly evolving in healthcare, yet vendor development efforts may not always align with provider organizations’ top priorities. To better understand what these priorities are in midsize and large ambulatory practices (11+ physicians), KLAS interviewed over 500 respondents from such organizations regarding the areas most in need of improvement from their EMR vendor.
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EMR-Centric Virtual Care Platforms 2021
24 June 21    |   Aaron Gleave and Alex McIntosh
Though many ambulatory and acute care EMR vendors already had plans pre-COVID to create, acquire, or expand virtual care capabilities, the emergence of the pandemic obviously necessitated an accelerated development pace. Based 100% on vendor-provided information (not yet validated by KLAS), this report explores what virtual care capabilities are available from EMR vendors and how these solutions are being deployed. Many EMR vendors were invited to participate in this report; those who responded are included in the charts below. Part two of this report (scheduled for release later in 2021) will explore the actual customer experience for as many of these solutions as possible, regardless of vendor participation. Note: For information on the broader telehealth ecosystem (including telehealth technology from non-EMR vendors), see KLAS’ recent  Telehealth Ecosystem 2021 report .



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