AdvancedMD EHR Comments

 

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Current Time Inside Cache Tag Helper: 1/18/2021 7:14:59 PM and Model.EvProductId = 2910

Commentary Summary

Positive
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Neither
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Negative
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User Commentary

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Director

Functionality and Upgrades

There is always room for improvement, but AdvancedMD EHR is fairly customizable. We can take control...

Dec 2020
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Director

Technology

AdvancedMD has had tons of webinars and informational things during the COVID-19 crisis. The fact...

Dec 2020
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Director

Service and Support

When the vendor rolled out the update to AdvancedInsight, their analytics feature, there was not a...

Dec 2020
 Helpful

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Director

Functionality and Upgrades

Overall, if we think about the minimum expectations and functionality, the system definitely meets...

Dec 2020
 Helpful

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Director

Other Observations & Comments

I am familiar with the system. It seems pretty easy to me. However, a company we recently merged...

Dec 2020
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Director

Functionality and Upgrades

The system does a little bit more than the minimum expectation. We have had some issues with the...

Dec 2020
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Director

Functionality and Upgrades

I have no issues with the parts of the software that we do use. The vendor seems to produce when I...

Dec 2020
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Director

Functionality and Upgrades

AdvancedMD has a guest portal for guest providers, but it would be more helpful if there were a more...

Dec 2020
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Director

Implementation and Training

If training were more available, then the providers would maybe be happier because the system would...

Dec 2020
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Nurse

Future Outlook

The system is improving, but it doesn't play well with the other products that we use. There is...

Dec 2020
 Helpful

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Nurse

Functionality and Upgrades

The top three areas I would like the vendor to focus on are technology, ease of use and workflow,...

Dec 2020
 Helpful

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Nurse

Implementation and Training

The vendor's training is self-guided, and nobody likes it. A lot of people need to have verbal...

Dec 2020
 Helpful

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Nurse

Service and Support

I would give the vendor a low score for being able to access support via the phone or web. We do...

Dec 2020
 Helpful

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CEO/President

Functionality and Upgrades

We wouldn't buy the system again for our practice, but it might be a good system for other...

Dec 2020
 Helpful

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CEO/President

Functionality and Upgrades

There is no easy way to get data out of the system. I would probably knock AdvancedMD a bit for ease...

Dec 2020
 Helpful

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Nurse

Implementation and Training

There was no on-site training and no specific person that we could reach out to who knew the answers...

Nov 2020
 Helpful

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Nurse

Functionality and Upgrades

The templates aren't really user friendly. We often end up just free texting everything instead of...

Nov 2020
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Nurse

Service and Support

The ongoing support is okay, but it isn't easy to find and contact people. A quicker response time...

Nov 2020
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Nurse

Future Outlook

I guess the product meets our needs, but we don't necessarily love it. Once we find the reports and...

Nov 2020
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Physician

Other Observations & Comments

The system is pretty good. Every once in a while, I get a glitch. That doesn’t happen too often.

Nov 2020
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Physician

Functionality and Upgrades

AdvancedMD could improve the appearance of the notes and the ease of making those notes available...

Nov 2020
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Physician

Functionality and Upgrades

AdvancedMD had some tools for telehealth that really were awful. The telehealth module was built...

Nov 2020
 Helpful

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Analyst/Coordinator

Service and Support

Recently, I went to close at the end of the day, and the computer program just crashed. I had to...

Apr 2020
 Helpful

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Analyst/Coordinator

Future Outlook

The system is part of our long-term plans. I don't want to have to find a new vendor or service....

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

I could have used a little more training when the system was initially implemented. I figured out...

Apr 2020
 Helpful

 or  to see details.

Analyst/Coordinator

Implementation and Training

There are probably a zillion things that the system will do, but I don't have the time to learn...

Apr 2020
 Helpful

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Analyst/Coordinator

ROI / Cost (care and feeding)

Every time I file a claim, I lose money, but if I had to handwrite all of the thousands of claims...

Apr 2020
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

Trying to learn and change everything was painful during the implementation. I am a paper person,...

Apr 2020
 Helpful

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