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AdvancedMD EHR Comments
Subject Expert
Commentary Summary
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User Commentary
Director
Functionality and Upgrades
There is always room for improvement, but AdvancedMD EHR is fairly customizable. We can take control...
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Director
Technology
AdvancedMD has had tons of webinars and informational things during the COVID-19 crisis. The fact...
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Director
Service and Support
When the vendor rolled out the update to AdvancedInsight, their analytics feature, there was not a...
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Director
Functionality and Upgrades
Overall, if we think about the minimum expectations and functionality, the system definitely meets...
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Director
Other Observations & Comments
I am familiar with the system. It seems pretty easy to me. However, a company we recently merged...
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Director
Functionality and Upgrades
The system does a little bit more than the minimum expectation. We have had some issues with the...
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Director
Functionality and Upgrades
I have no issues with the parts of the software that we do use. The vendor seems to produce when I...
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Director
Functionality and Upgrades
AdvancedMD has a guest portal for guest providers, but it would be more helpful if there were a more...
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Director
Implementation and Training
If training were more available, then the providers would maybe be happier because the system would...
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Nurse
Future Outlook
The system is improving, but it doesn't play well with the other products that we use. There is...
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Nurse
Functionality and Upgrades
The top three areas I would like the vendor to focus on are technology, ease of use and workflow,...
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Nurse
Implementation and Training
The vendor's training is self-guided, and nobody likes it. A lot of people need to have verbal...
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Nurse
Service and Support
I would give the vendor a low score for being able to access support via the phone or web. We do...
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CEO/President
Functionality and Upgrades
We wouldn't buy the system again for our practice, but it might be a good system for other...
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CEO/President
Functionality and Upgrades
There is no easy way to get data out of the system. I would probably knock AdvancedMD a bit for ease...
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Nurse
Implementation and Training
There was no on-site training and no specific person that we could reach out to who knew the answers...
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Nurse
Functionality and Upgrades
The templates aren't really user friendly. We often end up just free texting everything instead of...
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Nurse
Service and Support
The ongoing support is okay, but it isn't easy to find and contact people. A quicker response time...
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Nurse
Future Outlook
I guess the product meets our needs, but we don't necessarily love it. Once we find the reports and...
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Physician
Other Observations & Comments
The system is pretty good. Every once in a while, I get a glitch. That doesn’t happen too often.
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Physician
Functionality and Upgrades
AdvancedMD could improve the appearance of the notes and the ease of making those notes available...
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Physician
Functionality and Upgrades
AdvancedMD had some tools for telehealth that really were awful. The telehealth module was built...
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Analyst/Coordinator
Service and Support
Recently, I went to close at the end of the day, and the computer program just crashed. I had to...
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Analyst/Coordinator
Future Outlook
The system is part of our long-term plans. I don't want to have to find a new vendor or service....
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Analyst/Coordinator
Implementation and Training
I could have used a little more training when the system was initially implemented. I figured out...
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Analyst/Coordinator
Implementation and Training
There are probably a zillion things that the system will do, but I don't have the time to learn...
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Analyst/Coordinator
ROI / Cost (care and feeding)
Every time I file a claim, I lose money, but if I had to handwrite all of the thousands of claims...
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Analyst/Coordinator
Functionality and Upgrades
Trying to learn and change everything was painful during the implementation. I am a paper person,...
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