AdvancedMD EHR Comments

 

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Current Time Inside Cache Tag Helper: 9/27/2020 12:40:59 AM and Model.EvProductId = 2910

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User Commentary

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Analyst/Coordinator

Service and Support

Recently, I went to close at the end of the day, and the computer program just crashed. I had to...

Apr 2020
 Helpful

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Analyst/Coordinator

Future Outlook

The system is part of our long-term plans. I don't want to have to find a new vendor or service....

Apr 2020
 Helpful

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Analyst/Coordinator

Implementation and Training

I could have used a little more training when the system was initially implemented. I figured out...

Apr 2020
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Analyst/Coordinator

Implementation and Training

There are probably a zillion things that the system will do, but I don't have the time to learn...

Apr 2020
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Analyst/Coordinator

ROI / Cost (care and feeding)

Every time I file a claim, I lose money, but if I had to handwrite all of the thousands of claims...

Apr 2020
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Analyst/Coordinator

Functionality and Upgrades

Trying to learn and change everything was painful during the implementation. I am a paper person,...

Apr 2020
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Manager

Lessons Learned

We are somewhat of an unusual practice. When we installed the system, AdvancedMD made quite a few...

May 2019
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Manager

Service and Support

AdancedMD’s customer service is poor. The people are very slow after we submit a trouble ticket. The...

May 2019
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CEO/President

Implementation and Training

Developing our own custom templates was more labor intensive than we thought it was going to be.

Apr 2019
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CEO/President

Service and Support

AdvancedMD’s response time is part of the issue. We are also confused about how to get a response...

Apr 2019
 Helpful

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CEO/President

Functionality and Upgrades

The regular updates and alerts are great. Published alerts follow those updates, so we know what...

Apr 2019
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CEO/President

Functionality and Upgrades

We liked what we had before because it was a truly customizable platform. It is tough to find...

Apr 2019
 Helpful

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CEO/President

ROI / Cost (care and feeding)

AdvancedMD's EHR is a very expensive system. We transitioned from a server-based program to this...

Apr 2019
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CEO/President

Relationship

AdvancedMD has kept the major promises they have made, and their up-front training was pretty good.

Apr 2019
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CEO/President

Technology

We work with a young, tech-savvy crowd that expects things to be online, and AdvancedMD's system...

Apr 2019
 Helpful

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CEO/President

Functionality and Upgrades

AdvancedMD's system is not tailored toward our specialty, and that has made the system harder for us...

Apr 2019
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CEO/President

Sales and Contracting

One of the challenges we have had with AdvancedMD's system is getting new providers added....

Apr 2019
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CEO/President

Relationship

I have sent AdvancedMD several requests for discussions, and I couldn’t get a hold of anyone at...

Apr 2019
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Physician

Other Observations & Comments

We used a lot of training modules. I think that is great because we were self taught. However, when...

Mar 2019
 Helpful

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Physician

Other Observations & Comments

We have wanted to implement some new things, but AdvancedMD hasn’t given us direct answers or...

Mar 2019
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Physician

Implementation and Training

The implementation was probably the weakest thing that AdvancedMD did. The transition wasn't...

Mar 2019
 Helpful

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Physician

Functionality and Upgrades

One issue we have with AdvancedMD's system is that the notes we create don't look like a flowing...

Mar 2019
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Physician

Functionality and Upgrades

AdvancedMD's EHR is lagging. We actually bought AdvanceMD tools primarily for the practice...

Mar 2019
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Physician

Functionality and Upgrades

The EMR is not the most intuitive, but the ease of use is fine. There is a lot of clicking. There is...

Mar 2019
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Physician

Technology

Charting on a tablet or mobile phone would be nice, but we can’t do that. I would like to see more...

Mar 2019
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Physician

Relationship

Nobody keeps all their promises, but AdvancedMD is pretty good at that. I don’t feel like I have...

Mar 2019
 Helpful

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Physician

ROI / Cost (care and feeding)

Our previous system was very bad. We are in a good place now with AdvancedMD's system, though things...

Mar 2019
 Helpful

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Physician

ROI / Cost (care and feeding)

AdvancedMD doesn’t nickel-and-dime. We have agreements, and everything has been transparent.

Mar 2019
 Helpful

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Analyst/Coordinator

Implementation and Training

The person from AdvancedMD who was part of our implementation team and was dedicated to helping us...

Mar 2019
 Helpful

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Analyst/Coordinator

Service and Support

AdvancedMD has a help desk number that we are supposed to be able to call, and the help desk people...

Mar 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

If given the choice, I believe we would look for another system. AdvancedMD seems to want to be able...

Mar 2019
 Helpful

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Analyst/Coordinator

Sales and Contracting

AdvancedMD's EHR has frequent slowdowns because of their servers. There are also features that we...

Mar 2019
 Helpful

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Analyst/Coordinator

Future Outlook

Although AdvancedMD's EHR does not meet all of our needs, it does do the things that an EHR needs to...

Mar 2019
 Helpful

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Manager

Technology

I like that AdvancedMD is integrating technology advancement, telemedicine, and confirmation options...

Mar 2019
 Helpful

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Manager

Functionality and Upgrades

The ability to create subjective personal paperwork in AdvancedMD EHR is very easy. I was able to...

Mar 2019
 Helpful

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Manager

Functionality and Upgrades

A problem that we have with AdvancedMD is that when we create any changes or documents on the EHR...

Mar 2019
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Manager

Functionality and Upgrades

AdvancedMD needs to find a way to make it easier to integrate the use of assessments in the system....

Mar 2019
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Analyst/Coordinator

Service and Support

I don't work a lot on the EHR side to create templates, profiles, or users, but I do hear a lot of...

Mar 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

The system could probably do a lot more than what it does for us right now. There are a lot of...

Mar 2019
 Helpful

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Analyst/Coordinator

Functionality and Upgrades

AdvancedMD has kept promises on the EHR side, at least from what I have seen. On the EHR side and...

Mar 2019
 Helpful

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Analyst/Coordinator

Relationship

I don't even talk to tier-one support. I usually talk to my own account representative about...

Mar 2019
 Helpful

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Analyst/Coordinator

Future Outlook

I already recommend the product to my peers. We saw the road map for the next year, and a lot of...

Mar 2019
 Helpful

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Analyst/Coordinator

Future Outlook

Our clinicians had a lot of recommendations for how to make the system better, and AdvancedMD is...

Mar 2019
 Helpful

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Director

Functionality and Upgrades

We have so much flexibility with customizing AdvancedMD EHR; we can make the system to be exactly...

Mar 2019
 Helpful

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Director

Functionality and Upgrades

I would love if AdvancedMD EHR had more flexibility with the retrieval of accidentally deleted...

Mar 2019
 Helpful

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CEO/President

Functionality and Upgrades

AdvancedMD EHR is almost always available. We rarely get a message about the system being unavailable....

Dec 2018
 Helpful

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CEO/President

Functionality and Upgrades

Most of the problems with AdvancedMD EHR are caused because the interface isn’t very intuitive....

Dec 2018
 Helpful

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CEO/President

Functionality and Upgrades

We need more ease of use when programming things into AdvancedMD EHR. We are a smaller company, so...

Dec 2018
 Helpful

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CEO/President

Functionality and Upgrades

We made a terrible error and one of the worst business decisions we have ever made in purchasing...

Jul 2018
 Helpful

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CEO/President

Implementation and Training

The sales cycle for AdvancedMD EHR went well. However, during the implementation cycle and after the...

Jul 2018
 Helpful

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CEO/President

Functionality and Upgrades

We heard that AdvancedMD's primary area of business growth would be mental health and behavioral...

Jul 2018
 Helpful

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CEO/President

Functionality and Upgrades

We often hear people comment about how AdvancedMD EHR appears to be cobbled together; the workflows...

Jul 2018
 Helpful

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CEO/President

Functionality and Upgrades

The templates in AdvancedMD EHR have a 4000-character limit. A primary doctor who sees 35 patients...

Jul 2018
 Helpful

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CEO/President

Functionality and Upgrades

One of our psychiatrists refuses to use AdvancedMD EHR for prescribing. The ePrescribing module and...

Jul 2018
 Helpful

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CEO/President

Functionality and Upgrades

We might feel differently about AdvancedMD EHR if we were a standalone practice, but we have several...

Jul 2018
 Helpful

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CEO/President

Future Outlook

There is virtually no chance that AdvancedMD EHR will be part of our long-term plans. We have a...

Jul 2018
 Helpful

 or  to see details.

CEO/President

Technology

We often have moments in AdvancedMD EHR when the program slows down to the point that it is...

Jul 2018
 Helpful

 or  to see details.

CEO/President

Technology

We occasionally lose the ability to print or send prescriptions electronically with AdvancedMD EHR....

Jul 2018
 Helpful

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CEO/President

Relationship

We have only been able to talk to AdvancedMD's executives when we have chased them down.

Jul 2018
 Helpful

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CEO/President

Sales and Contracting

AdvancedMD doesn't nickel-and-dime us. Our contract specifies that they will never raise our prices,...

Jul 2018
 Helpful

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CEO/President

Functionality and Upgrades

When we purchased the program, there was one sample template, but the template was mixed up with...

Jul 2018
 Helpful

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Manager

Interfacing and Integration

I like that our EHR is totally integrated with our PM system. I like having an integrated system...

Mar 2018
 Helpful

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Manager

Functionality and Upgrades

The AdvancedMD system is user friendly. We can customize the EHR according to our needs. This helps...

Mar 2018
 Helpful

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Director

Other Observations & Comments

AdvancedMD EHR has a lot of good qualities; we like the notes and the templates. However, we wish...

Nov 2017
 Helpful

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Director

Functionality and Upgrades

One nice thing is that when we care for a patient over a long period of time, we don’t have to input...

Nov 2017
 Helpful

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Director

Other Observations & Comments

Some of our people can’t finish their documentation in one day, so they have to work on it the next...

Nov 2017
 Helpful

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Director

Other Observations & Comments

AdvancedMD’s updates don’t affect us at all. We can't use any of their new modules, like their new...

Nov 2017
 Helpful

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Director

Functionality and Upgrades

When we send charges and things to our PM system, that system points out all of our errors. For...

Nov 2017
 Helpful

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Director

Lessons Learned

I would not recommend this system as a whole. It is very functional, and I think a lot of regular...

Nov 2017
 Helpful

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Director

Functionality and Upgrades

There are a few aspects of the product that don’t make sense to me. For example, it is needlessly...

Nov 2017
 Helpful

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Manager

Functionality and Upgrades

Our clinicians don't like that patient notes are three pages long when they print from AdvancedMD...

Nov 2017
 Helpful

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Manager

Functionality and Upgrades

We would like it if clinicians could keep better track of their time within AdvancedMD EHR. We have...

Nov 2017
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Manager

Functionality and Upgrades

We really like how easily we can find or search for different patients within AdvancedMD EHR. We can...

Nov 2017
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