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AdvancedMD EHR
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Aaron Gleave
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KLAS Research Director - Aaron Gleave
 
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User Commentary

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COO

AdvancedMD has a fairly inexpensive solution compared to other solutions.

Aug 2021
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COO

When I did demos with AdvancedMD, I was still looking at other vendors. Advanced MD told me that...

Aug 2021
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COO

When I was looking for an EHR, a lot of systems had all kinds of bells and whistles, but we got lost...

Aug 2021
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COO

The system is great. AdvancedMD is constantly upgrading the product. They listen to what we want and...

Aug 2021
||
(0)
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COO

AdvancedMD is always there. The support people answer our questions promptly, but they don't use the...

Aug 2021
||
(0)
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Manager

The implementation started all over the place; everything was out of order. AdvancedMD didn't follow...

Aug 2021
||
(0)
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Manager

AdvancedMD doesn't know what they are doing with support, and they provide the wrong answers. We now...

Aug 2021
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(0)
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Manager

With the EHR, it is a challenge that once we write a note in the chart, we are unable to take it out....

Aug 2021
||
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Analyst/Coordinator

When we moved to AdvancedMD EHR, a person on my staff had to create a lot of forms, and they said...

May 2021
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Analyst/Coordinator

I feel like AdvancedMD's support keeps me on hold for too long. I wish that they had a queue that...

May 2021
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Analyst/Coordinator

The solution allows me to see the number of minutes that my doctors have spent seeing patients. I...

May 2021
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Director

There is always room for improvement, but AdvancedMD EHR is fairly customizable. We can take control...

Dec 2020
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Director

AdvancedMD has had tons of webinars and informational things during the COVID-19 crisis. The fact...

Dec 2020
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Director

When the vendor rolled out the update to AdvancedInsight, their analytics feature, there was not a...

Dec 2020
||
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Director

Overall, if we think about the minimum expectations and functionality, the system definitely meets...

Dec 2020
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Director

I am familiar with the system. It seems pretty easy to me. However, a company we recently merged...

Dec 2020
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Director

The system does a little bit more than the minimum expectation. We have had some issues with the...

Dec 2020
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Director

I have no issues with the parts of the software that we do use. The vendor seems to produce when I...

Dec 2020
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Director

AdvancedMD has a guest portal for guest providers, but it would be more helpful if there were a more...

Dec 2020
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Director

If training were more available, then the providers would maybe be happier because the system would...

Dec 2020
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Nurse

The system is improving, but it doesn't play well with the other products that we use. There is...

Dec 2020
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(0)
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Nurse

The top three areas I would like the vendor to focus on are technology, ease of use and workflow,...

Dec 2020
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Nurse

The vendor's training is self-guided, and nobody likes it. A lot of people need to have verbal...

Dec 2020
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(0)
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Nurse

I would give the vendor a low score for being able to access support via the phone or web. We do...

Dec 2020
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(0)
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CEO/President

We wouldn't buy the system again for our practice, but it might be a good system for other...

Dec 2020
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(0)
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CEO/President

There is no easy way to get data out of the system. I would probably knock AdvancedMD a bit for ease...

Dec 2020
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(0)
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Nurse

There was no on-site training and no specific person that we could reach out to who knew the answers...

Nov 2020
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(0)
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Nurse

The templates aren't really user friendly. We often end up just free texting everything instead of...

Nov 2020
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(0)
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Nurse

The ongoing support is okay, but it isn't easy to find and contact people. A quicker response time...

Nov 2020
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(0)
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Nurse

I guess the product meets our needs, but we don't necessarily love it. Once we find the reports and...

Nov 2020
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(0)
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Physician

The system is pretty good. Every once in a while, I get a glitch. That doesn’t happen too often.

Nov 2020
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Physician

AdvancedMD could improve the appearance of the notes and the ease of making those notes available...

Nov 2020
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(0)
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Physician

AdvancedMD had some tools for telehealth that really were awful. The telehealth module was built...

Nov 2020
||
(0)
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