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AdvancedMD EHR Commentary
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Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I don't really know if AdvancedMD has much of a training program. They essentially have release...
I've heard from our engineers and our informaticists that it's nearly impossible to work with the...
The EHR is not part of our long-term plans. We want to get a more modern EHR and then use that as...
AdvancedMD's EHR is such a legacy piece of technology. We don't even use their patient portal...
Some people don't have critical thinking and problem-solving skills, so even though they can find...
Even though we are not using third-party vendors, AdvancedMD uses third-party vendors. If there is...
A benefit is just having everything on one platform. That was what drew us to AdvancedMD because we...
AdvancedMD is improving things all the time, so there is always something on the wish list. There...
Commentary Summary
Comment Type Breakout