AdvancedMD EHR
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Aaron Gleave
Research Director
KLAS Research Director - Aaron Gleave
 
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User Commentary

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Director

Implementation and Training

For the implementation of the system, AdvancedMD had somebody who was on-site, and that was super...

Feb 2023
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Director

Other Observations & Comments

AdvancedMD’s initial training was solid. The ongoing training has primarily been on us, and I don't...

Feb 2023
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Director

Future Outlook

Recent upgrades to the open database connectivity (ODBC) have allowed more robust reporting from...

Feb 2023
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Director

Functionality and Upgrades

We are bringing in a new external tool for some measurement-based care outcome measures. The...

Feb 2023
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Director

Relationship

We are in regular conversations with AdvancedMD about what is going on their road map, and we try to...

Feb 2023
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Director

Service and Support

AdvancedMD lets us know about things in advance when they can. They send communications about...

Feb 2023
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Physician

Service and Support

AdvancedMD’s biggest problem is that they get over their skis a little bit and start promoting a...

Feb 2023
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Physician

Functionality and Upgrades

AdvancedMD needs to make it so their upgrades could be according to the practice or specialty, not...

Feb 2023
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Manager

ROI / Cost

The vendor doesn't avoid nickel-and-diming us. If we want any add-ons or need anything outside of...

Jun 2022
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CEO/President

ROI / Cost

The vendor charges for every little thing. The vendor doesn't tell us they are going to start...

Apr 2022
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CEO/President

Functionality and Upgrades

The most important thing the vendor should focus on is improving the product from a monitoring...

Apr 2022
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CEO/President

Relationship

The vendor is definitely terrible at the relationship aspect. They have never been proactive. The...

Apr 2022
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CEO/President

Interfacing and Integration

We have tried to integrate with a handful of things, but the product can't ever do the integration....

Apr 2022
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CEO/President

Functionality and Upgrades

The electronic health record is not very friendly. It doesn’t help clinicians, and it doesn’t write...

Apr 2022
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CEO/President

Future Outlook

The EHR is where all the problems for us exist. At a certain point, I was thinking of even doing...

Apr 2022
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CEO/President

Implementation and Training

The vendor has gotten better at their implementation services over the years.

Apr 2022
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CEO/President

Implementation and Training

The vendor tries to offer informational documents about new releases, but the vendor doesn't offer...

Apr 2022
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