AiRISTA Flow RTLS (Hardware & Software) Comments

 

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Current Time Inside Cache Tag Helper: 9/27/2020 12:46:37 AM and Model.EvProductId = 193370

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User Commentary

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Manager

Other Observations & Comments

I don't think we need anything from AiRISTA Flow to support us during the COVID-19 crisis. I do have...

Apr 2020
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Manager

Service and Support

I would not buy AiRISTA Flow Vision again. AiRISTA Flow has very poor support. They have not been...

Apr 2020
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Manager

Service and Support

I am just not getting support from AiRISTA Flow. I hear from the service or the sales representative...

Apr 2020
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Manager

Functionality and Upgrades

What we have works as advertised. We are able to find what we need with AiRISTA Flow Vision. I can't...

Apr 2020
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Manager

Technology

AiRISTA Flow hasn’t really provided anything new recently, and the things that they do, such as the...

Apr 2020
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Director

Functionality and Upgrades

There is a switch built into the badge that attaches to the user's lanyard, so the user has that...

Dec 2019
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Director

Relationship

There really was very little impact from the acquisition that we noticed. Things didn't change much...

Dec 2019
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Director

Service and Support

In terms of AiRISTA Flow's responsiveness and support, they are pretty average or maybe a bit below...

Dec 2019
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Director

Functionality and Upgrades

The struggles that we are having are mostly around the accuracy of locating the devices. The...

Dec 2019
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Director

Service and Support

AiRISTA Flow isn't horrible to work with, but they aren't one of the most responsive vendors in...

Dec 2019
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CIO

Technology

AiRISTA Flow is having real trouble. From a service perspective, it is very hard to get the old...

Aug 2019
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CIO

Service and Support

AiRISTA Flow hasn't kept all of their promises. That statement is based on the challenges we are...

Aug 2019
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Manager

Other Observations & Comments

Implementing Ekahau Vision RTLS was a double-edged sword. The installation was very complex because...

Jan 2019
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Manager

Implementation and Training

The upgrades for Ekahau Vision RTLS haven’t been very painful. The upgrades usually go well from the...

Jan 2019
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Manager

Functionality and Upgrades

We mostly use Ekahau Vision RTLS for tracking equipment. I get on the system to see where people are...

Jan 2019
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Manager

Functionality and Upgrades

There are two different software components in Ekahau Vision RTLS. Those components work together....

Jan 2019
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Manager

Functionality and Upgrades

I felt for many years that Ekahau Vision RTLS was a solid program. I felt at first that the vendor...

Jan 2019
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Manager

Functionality and Upgrades

The front end of Ekahau Vision RTLS is horrible. It isn't user friendly. I like the system better...

Jan 2019
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Manager

Technology

I used Ekahau Vision RTLS before AiRISTA Flow acquired it, and I really liked it. But since the...

Jan 2019
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Manager

Interfacing and Integration

AiRISTA Flow just doesn’t seem to play well with other vendors when it comes to integration. We have...

Jan 2019
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Manager

Relationship

AiRISTA Flow keeps about 50% of their promises. We are still waiting for something that they...

Jan 2019
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Manager

ROI / Cost (care and feeding)

AiRISTA Flow charges me for things that they have to charge us for, but if I call with a problem,...

Jan 2019
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Manager

Other Observations & Comments

Initially, we were doing really well in terms of driving outcomes with the AiRISTA Flow tool. Then...

Jan 2019
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Manager

Other Observations & Comments

I hope my satisfaction increases. I am hoping that AiRISTA Flow will straighten me out. I have no...

Jan 2019
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Manager

Service and Support

We haven’t had any new needs as far as technology goes. AiRISTA Flow is trying to improve their product....

Jan 2019
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Manager

Service and Support

The AiRISTA Flow tool meets our needs. We recently had a calibration, and the calibration didn’t do...

Jan 2019
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Manager

Service and Support

In terms of support, I did have an issue at one point, and I could not get AiRISTA Flow to...

Jan 2019
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Manager

Functionality and Upgrades

I would recommend the AiRISTA Flow tool because I don’t know anything about any other tool. In terms...

Jan 2019
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Manager

Functionality and Upgrades

One fallacy with the RTLS product is the attachment of the tracker device to the equipment....

Jan 2019
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Manager

Technology

The buttons work differently for each version, and pushing the buttons to make the tool do what we...

Jan 2019
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Manager

Technology

AiRISTA Flow’s materials can be fragile for our environment. We tend to be rough on things.

Jan 2019
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Manager

ROI / Cost (care and feeding)

Before we got a tracking system, we were happy to get 50% on our completions. Once we began tracking...

Jan 2019
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Manager

Other Observations & Comments

I haven’t seen much of a change since the acquisition. I am sure that the vendor is working on a...

Jan 2019
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Manager

Service and Support

We don’t really feel nickel-and-dimed. The vendor does have their support costs, though. I question...

Jan 2019
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Manager

Service and Support

The vendor has done nothing at all to help us achieve greater outcomes. I have not been really happy...

Jan 2019
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Manager

Service and Support

I reached out to my representative to get more tags, and our representative told us that the new...

Jan 2019
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Manager

Service and Support

The vendor has good intentions, but they don’t always keep their promises. They have put out...

Jan 2019
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Manager

Functionality and Upgrades

We haven’t had great success in getting the RTLS tool out to our departments. One department knows...

Jan 2019
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Manager

Functionality and Upgrades

One of the big downsides to the program is that when we put a tag on an infusion pump, the tag...

Jan 2019
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Manager

Win/Loss - Why they were selected (by current clients)

I am concerned about the capital outlay. The capital has already been spent on the RTLS solution,...

Jan 2019
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Analyst/Coordinator

Other Observations & Comments

Our vision hasn't really expanded over time. We haven't seen anything new from AiRISTA Flow. We have...

Jan 2019
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Analyst/Coordinator

Implementation and Training

We just haven't really seen updates for Ekahau Vision RTLS. The product was sold to a different...

Jan 2019
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Analyst/Coordinator

Functionality and Upgrades

Ekahau Vision RTLS was never reliable at our facility. The mapping was spotty at best. I know the IT...

Jan 2019
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Analyst/Coordinator

Functionality and Upgrades

We used Ekahau Vision RTLS for temperature monitoring, but that wasn't the product's strength. The...

Jan 2019
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Analyst/Coordinator

Technology

Ekahau Vision RTLS did improve our temperature and humidity monitoring. The product was the first of...

Jan 2019
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Manager

Service and Support

The support is very good to work with. Whenever we have had issues, AiRISTA Flow has responded...

Dec 2018
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Manager

Functionality and Upgrades

For regulatory reporting, Ekahau Vision RTLS has been able to show when any issues occur, and we are...

Dec 2018
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Manager

Functionality and Upgrades

We use Ekahau Vision RTLS for temperature monitoring, and things are going fairly well. We use it in...

Dec 2018
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Manager

Future Outlook

Ekahau Vision RTLS is fairly straightforward and pretty simple. We have an older version, but we are...

Dec 2018
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Manager

Functionality and Upgrades

AiRISTA Flow has kept up with things. They may have lagged behind at one point, but they have...

Dec 2018
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Manager

Functionality and Upgrades

We use the product for tracking medical devices so that we can locate the devices that need routine...

Dec 2018
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Manager

Functionality and Upgrades

We can track a list of devices, so the product definitely fulfills the purpose that we wanted it to...

Dec 2018
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Manager

ROI / Cost (care and feeding)

The tracking system has increased our productivity. We do preventative maintenance for safety...

Dec 2018
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Manager

Win/Loss - Why they were selected (by current clients)

We didn’t have to install any new infrastructure to use Ekahau Vision RTLS because we already had...

Dec 2018
 Helpful

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CIO

ROI / Cost (care and feeding)

AiRISTA Flow is announcing the end of life on some of the software versions of Ekahau Vision RTLS....

Jun 2018
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CIO

Technology

We are pulling back a little from using Ekahau Vision RTLS. We use it in a certain workflow, but it...

Jun 2018
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Manager

Functionality and Upgrades

Ekahau RTLS was initially very good, but the company has been acquired twice now. Their recent...

Apr 2018
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Manager

Functionality and Upgrades

Ekahau RTLS works well overall. Users are responsible for keeping it calibrated. If we make change...

Apr 2018
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Manager

Functionality and Upgrades

Ekahau RTLS works very well when it is calibrated correctly. However, it is a pain for the team that...

Apr 2018
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Manager

Relationship

Ekahau began as a hands-on vendor that really wanted to help. However, we don't think they even know...

Apr 2018
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Manager

Other Observations & Comments

We can find things using Ekahau RTLS when the batteries in our devices are fine. We can use the...

Apr 2018
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Manager

Other Observations & Comments

We will move to a new building in the future, and we will put out an RFP for a new system. We will...

Apr 2018
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Manager

Functionality and Upgrades

There is definitely some room for improvement, both for us and Ekahau. The process for calibrating...

Mar 2018
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Manager

Functionality and Upgrades

The system works well when it is calibrated. We have a lot of areas that are calibrated, but we also...

Mar 2018
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Manager

Functionality and Upgrades

When we bought Ekahau RTLS, Ekahau advertised that the system would track things within 30 feet of...

Mar 2018
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Analyst/Coordinator

Future Outlook

We haven't upgraded Ekahau RTLS in a long time. We are actually phasing out the monitoring system....

Feb 2018
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Analyst/Coordinator

Future Outlook

Ekahau RTLS works fine for temperature monitoring, although we are a few versions behind. To upgrade...

Feb 2018
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Manager

Other Observations & Comments

Ekahau RTLS is better than it has been in the past. We have had to calibrate the system to get...

Oct 2017
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