AiRISTA Flow RTLS (Hardware & Software)
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Niel Oscarson
Customer Insights Director
KLAS Customer Insights Director - Niel Oscarson
 
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User Commentary

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Manager

The system is working okay. But when it comes to whether I would buy it again, I would have to look...

Feb 2022
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Manager

AiRISTA Flow has done some things without charging us, but there are things they have to charge us...

Feb 2022
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Manager

The last upgrade, which was a while ago, did seem to fix some of our problems.

Feb 2022
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Manager

The product never talks well to our database.

Feb 2022
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Manager

AiRISTA Flow’s new tag took so long to come out, and it took so long to get it working right.

Feb 2022
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Manager

AiRISTA Flow Vision is really easy to use. Once people have been trained on it, it is really not...

Feb 2022
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Manager

I don't use the vendor's phone support or web support. There are other people who do, but the system...

Feb 2022
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Manager

I don't know what the new version is like. I would probably tell a friend to look at AiRISTA Flow...

Feb 2022
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Manager

AiRISTA Flow Vision has had good days and bad days. I can't say that 10 years from now, I will look...

Feb 2022
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Manager

We probably wouldn't choose this solution if we had the chance to do everything again. We have had a...

Jul 2021
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Manager

AiRISTA Flow hasn't done a very good job of doing training. We have a support agreement with them,...

Jul 2021
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Manager

The solution was inexpensive when we bought it, and the vendor has delivered on what they originally...

Jul 2021
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Manager

We have had different representatives who have come through, but some of them seem to engage more...

Jul 2021
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Manager

We have had some trouble getting some of the vendor's products. It has taken us months to get some...

Jul 2021
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Manager

The development of our software platform is very slow and painful. Our representative keeps...

Jul 2021
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Manager

My department uses the system pretty much every day, so we are used to it. But when we try to roll...

Jul 2021
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Manager

The vendor is improving, but they had a lot of bad years.

Jul 2021
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Director

We are in the process of actively replacing AiRISTA Flow. Their hardware has been defective multiple...

Jun 2021
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