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Application Hosting Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Altera Digital Health's account management has always seemed a little iffy to me. When it comes to...
If someone were asking about Altera Digital Health's application hosting, I would say that they are...
The stability of Altera Digital Health's hosting is very good. One or two times each year, I will...
The vendor's hosting services are a little pricier than they should be.
The vendor shoots themselves in the foot when it comes to application support. A lot of those folks...
There is one person from Altera Digital Health that we work with closely, and I don't have to yell...
The decision to host with Altera Digital Health was a good idea, and I would make that decision...
Altera Digital Health’s hosting is adequate. It could be better. I don't think that is a matter of...
Commentary Summary
Comment Type Breakout