Bookmark

AWS Commentary
Filtered view: All

Subject Expert
Daniel Zeitner
Engagement Partner
KLAS Engagement Partner - Daniel Zeitner
 

Commentary Summary

Comment Type Breakout

Positive
Neutral
Negative
0%
100%
 
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by:
 Download as Excel

CISO

We haven't done a deep analysis on whether our costs are going up or going down. As our spend went...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CISO

We decided to go with AWS because of the cost and its proven, documentable record of reducing costs...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

CISO

My team was concerned about moving to AWS. It took them no time after getting into the AWS...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CISO

We have the nonproduction environments all stood up. We have some builds starting to happen in the...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

Other C-Suite

The problem with AWS is that we're a different kind of customer. We're small, but we have a number...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Other C-Suite

Amazon is a huge organization, and they have big clients. We're small, and we have a complex...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Other C-Suite

Amazon is huge. They’re not going to partner with us. They’re going to provide us access if we can...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

We chose AWS because of its isolated recovery environment and because Amazon offered us a really...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CIO

Amazon works a lot harder than another vendor on selling things to us. They try to show us their...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

 or  to see details.

CTO

Between AWS and Azure, there's no comparison. AWS is much more capable and cost effective. With...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Director

AWS is our largest implementation for a number of reasons. It seems like we are able to partner more...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

AWS is head and shoulders above other systems, but it isn't perfect. There are some things we're...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

The training from Amazon was beneficial. We probably could have partnered more and gotten more out...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

AWS has become our de facto starting point for a lot of workloads because of the gravity around the...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

Director

We work with more than one account team. When it comes to major projects, Amazon has partnered with...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

We actually have unified support from Amazon, but it can take some time to get somebody engaged and...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

Amazon is providing what most cloud providers do. They have granular charges. They are providing the...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CIO

It is very hard to predict our cloud costs in AWS. I wouldn't call anything shady or out of the...

Comment Tone Negative
Pillars Culture, Value
Evaluation Unrated

 or  to see details.

CIO

I don't have any problems with AWS, but I don't see any real benefit of having AWS over Azure. AWS...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Director

AWS is a lot of money when we talk about the amount of storage that we have running. Amazon is a...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

Director

Amazon’s solutions teams and support teams are great. They work hand in hand with us. They...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

There are so many options for things that we can turn on in AWS that it almost becomes overwhelming....

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CTO

The struggle we have with Amazon is that they give us a formula to calculate what our consumption...

Comment Tone Negative
Pillars Value
Evaluation Unrated

 or  to see details.

CTO

Amazon gives us information, but we really have to do our own sleuthing to get trained.

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

CTO

Our long-term plans for AWS really come down to cost. When an application is brought into our...

Comment Tone Negative
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

VP/Other Executive

I would love it if Amazon had more of a user feedback forum, especially for specific industries. For...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

To improve my rating for Amazon's training, they could make it free. They do great for ad hoc...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

Amazon approaches every project as a partner, so they try to support us as much as they can. The...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

Director

Amazon is always giving us opportunities to look for optimizations. They assist us in contributing...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

Director

Our Amazon team really went above and beyond to offer strategic incentives and opportunities for how...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

Amazon is very open to conversations. If we have questions or concerns about their road map, they...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

Director

We have had to go to third parties instead of using Amazon's native services to meet some of our...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

With any cloud migration, an organization’s cloud maturity can come into play. Organizations need to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CTO

Shifting our EHR to AWS enabled us to have a disaster recovery and business continuity solution that...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

CTO

The biggest challenge with an on-premises infrastructure is that a solution is only as good as how...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

CTO

Amazon was extremely engaged and supportive of our overall effort to move to the cloud. They...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

 or  to see details.

CTO

Everything has a price, but we are definitely getting our money’s worth from Amazon. The key...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

 or  to see details.

CTO

Within our RFP for Amazon, we also directly considered another vendor that was the likely incumbent...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CIO

We grossly overestimated the amount of testing that we would need to do for AWS. The reality is that...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

 or  to see details.

CIO

Amazon should further enable technical development. They should help me get Citrix and VM out of my...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

AWS is certainly handling my production payload very well. It is helping me further consolidate and...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

CIO

I have been very pleased with the AWS team from Amazon. The two leaders in this area are AWS and...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

We are so myopic with our implementations, and Amazon continues to share their road map and what...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CIO

I can’t think of any way that Amazon could have supported us better during our move to the cloud. We...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

When we budgeted for AWS and our cloud specifications, we were only off by a few dollars. That was...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CIO

Our ability to be a partner with Amazon is the reason we went with them; we select certain vendor...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CIO

We have opportunities to increase our performance when a new server option is available. We get...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

 or  to see details.

CIO

The drivers to go with AWS were the extensibility of the data that we have in it and the ability to...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

CIO

Our strategic goals are agility, sustainability, and speed. If we had to follow the typical capital...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CIO

We had a real-life example that would have been disastrous for our project timeline. A third party...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

CTO

Our account manager from Amazon often changes, so the person that we had before is not the same...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

CTO

Amazon is very innovative. They are coming up with new services every day. Their documentation, for...

Comment Tone Positive
Pillars Loyalty, Relationship, Operations, Product
Evaluation Unrated

 or  to see details.

Manager

In the future, Amazon may be less motivated to give us benefits because it is becoming clearer that...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Manager

The fact that Amazon is more development oriented makes them more attractive to researchers because...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

Manager

I am a little biased with AWS because we have a very strong relationship with our account director....

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Manager

We use AWS for backups, and we spend a lot of money with the vendor.

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

CMIO

In terms of what my preferred platform for health-related machine learning and AI models is, I would...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

CMIO

The big advantage for us for AWS has been the cloud computing for machine learning and AI models....

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

CISO

We are saving a lot of money with AWS. We will see whether that works out when we get fully...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

 or  to see details.

CISO

I would recommend Amazon clearly. I'm biased. Amazon came in and was very clear about how they were...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CISO

Amazon is bringing all the right resources to the table. I love their business model. I like their...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

CISO

We are now a cloud-first organization. Like a lot of others, we are trying to get out of the data...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CISO

My team was a little hesitant about AWS. They preferred another product, but now they see that AWS...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

CIO

Amazon is a really good partner. They are always willing to codevelop things and bring in whatever...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

One area of feedback that I would give Amazon is that most organizations have multiple enterprise...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

AWS is pretty much a plug-and-play system from a nontechnical perspective. Since users are able to...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

CIO

We haven't had any trouble with working with Amazon. Amazon is extremely proactive. They do a good...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

Amazon is a very odd group. If we had been the ones to make the decision, we would have gone with a...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

In terms of getting our money's worth, Google's system seems to be the better bargain, but we got...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CIO

We often find that if there is an issue or a service issue, we find out about it through our...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

As far as unkept promises go, there is nothing that stands out as a red flag, but the salespeople...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

 or  to see details.

CIO

Amazon has been a good partner, and we would definitely go with AWS again just because of the price,...

Comment Tone Positive
Pillars Loyalty, Relationship, Value
Evaluation Unrated

 or  to see details.

Director

Everything comes down to the fact that AWS has the right technology. It is flexible. We are using...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

Director

We are trying to roll out some basic technology to a broader audience. We are operating in a highly...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

Director

Amazon seems to understand where we operate in the healthcare IT space. Security is paramount, and...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

CIO

Amazon has been really good with us. We meet with them regularly. The traditional discussion with...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

I’m a huge fan of the Amazon company, but the quality of the people we were dealing with from a...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

Things were pretty good when we implemented our data lake with Amazon. We had a lot of support from...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

As a partner, the vendor has done everything for us that we have asked. The vendor pays attention to...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

 or  to see details.

CIO

The vendor has to work on being proactive. They also need to learn how to do better with executive...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

Amazon isn't good for putting any AI and analytics in the cloud. AWS isn't good for analytics or AI....

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

CIO

AWS is a good place to migrate to. As a cloud company, Amazon is the cheapest and fastest option....

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

VP/Other Executive

Our experience with Amazon has been very positive. Once we made the decision to proceed with AWS,...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

VP/Other Executive

I would tell an organization implementing AWS that, if they can, they need to give themselves time...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

VP/Other Executive

One thing that was a huge help for us during the implementation of AWS was a dual run period where...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

CIO

We are looking at doing a managed service agreement potentially through Epic that would move all our...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

CIO

I have no reason to think my satisfaction will deteriorate at all, so my forecasted satisfaction is...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

CIO

My customers are still interacting with Epic’s system the same way they always have. So I think the...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

 or  to see details.

CTO

Amazon is amazing and unique. I have interacted with Google, Microsoft, and everything. Only Amazon...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CTO

I would rate AWS at the top of the scale in terms of working as promoted compared to other players....

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

CTO

I would rate the implementation a few points below the top of the scale. If the system weren’t in...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

CTO

We are delivering a product. By the end of the day, we can deliver an unparalleled, amazing digital...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CTO

I would rate Amazon’s proactive service slightly above the middle because in our dynamics, they need...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

 or  to see details.

CTO

AWS should be part of our long-term plans. Our investment in AWS was high, and I think the...

Comment Tone Negative
Pillars Loyalty
Evaluation Unrated

 or  to see details.

CTO

I would be very likely to recommend AWS to a friend. I would honestly say it is the best option I...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CTO

Two years ago, Amazon would have been the best player at building any solution. Epic’s Chronicles...

Comment Tone Negative
Pillars Loyalty, Product
Evaluation Unrated

 or  to see details.

CTO

Six months ago, I would have put the ease of use near the top of the scale. I would put it slightly...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CTO

Amazon absolutely avoids charging for every little thing. They have been good at cost management. We...

Comment Tone Positive
Pillars Value
Evaluation Unrated

 or  to see details.

CTO

In 12 months, I don't think things are going to change, but I honestly think there will be an...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

 or  to see details.

CTO

With a new wave of AI and how we are using solutions, I think Amazon is losing ground. It is not...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CTO

I would score Amazon very high for supporting our integration goals. I think they are very invested...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

 or  to see details.

CTO

Amazon has been pretty good at keeping all their promises. I have observed that there is a renewed...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CTO

The strength of our partnership with Amazon is amazing. They are one of the best partners we have...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

 or  to see details.

CTO

The choice of cloud is honestly based on what has the easiest contracting. We use AWS extensively...

Comment Tone Positive
Pillars Culture, Loyalty, Product
Evaluation Unrated

 or  to see details.

CIO

With AWS, we typically don't see as much engagement once we have bought the cloud host. Amazon has...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

CIO

Amazon has been extraordinary. In addition to just the technical expertise of the analytics and some...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

The quality of AWS has been rock solid. Amazon has remained engaged through each phase of the...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

When the vendor performs upgrades or sunsets services, we would prefer at least a year's advance...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

 or  to see details.

Director

Overall, the vendor responds quickly to issues, and they provide a strong, well-architected...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

 or  to see details.

Director

The vendor's support team has been excellent, especially our technical account manager. That person...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

Director

Healthcare is complex, and we face challenges with legacy systems that are not easily integrated...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

The gap with Amazon is the execution of some of their products. They are an industry leader, so when...

Comment Tone Negative
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

What sets Amazon apart from other vendors is their platform and the vision they have for their...

Comment Tone Positive
Pillars Product
Evaluation Unrated

 or  to see details.

CIO

Amazon is a great partner. Amazon continues to help us focus on our analytics. An organization we...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.

CIO

We are thick as thieves with Amazon. The partnership is very strong. At onboarding, Amazon was...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

 or  to see details.