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AMN Healthcare Revenue Cycle Solutions Outsourced Coding (MedPartners and Peak) Commentary
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Subject Expert
Connor Northrup
Engagement Partner
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
I have a problem with being invoiced for things that I don't feel I should be charged for. For...
I'd like AMN Healthcare not to question me when I ask for an employee to extend the pre-bill review....
AMN Healthcare has provided me with coders who weren’t quite qualified. They were not able to code...
AMN Healthcare missed some expectations because some of their workers would put down hours that...
Compared to metrics with our own coders, the firm's productivity isn't as high, the rework is...
We've had a good relationship with AMN Healthcare. We haven't given them the opportunity to...
The firm kept their price flat for us for several years, so we got our money's worth. AMN Healthcare...
Commentary Summary
Comment Type Breakout