Assort Health Commentary

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The pros are that Assort Health is focused on customer service. They found a niche that really...

I don't plan to switch. The partnership has been great. The team is great. I don't see a need to...

In order to be successful, people implementing Assort Health should just learn their pain points...

It's been so long since we did any training just because Assort Health is so simple.

Sometimes our application specialist gets frustrated because they are used to receiving a response...

Our staff members all thought they were losing their jobs when we brought in Assort Health. I...

At the time we selected Assort Health, there was no other group. There was a definite need. I talked...

Currently, all our scheduling goes through Assort Health first. We will always need live agents, and...

The service has been great. We have no concerns overall. The implementation was great. Obviously,...

We went live earlier than expected. Early on, the system was working better than our live agents. I...

What we are expecting to achieve with Assort Health is to decrease FTEs and increase our overall...

To be successful with Assort Health, I think that users first have to make sure that, operationally,...

It’s worth an introductory call to see what an organization can achieve with Assort Health. People...

Assort Health needs to push harder on EHR vendors for better API or integration.

Assort Health’s support people are actually pretty awesome. As they've handed us off through further...

I work with a bunch of different vendors every day, and Assort Health is the easiest to communicate...

Assort Health is a call-center AI functionality program that we've adopted. They answer calls for...

The primary objective in going with Assort Health was to reduce our hold time. Our hold time used to...

What truly sets Assort Health apart is that their implementation team is the best vendor...

My advice to others implementing Assort Health is to understand that it's AI and is only as good as...

Assort Health has done their homework. They truly understand what medical practices are looking for,...

The biggest thing Assort Health can improve is that AI sometimes doesn't work, and the system goes...

Assort Health is starting to do referral processing. If we did that, the vendor would take the...

We're part of an integration arrangement, and one of the other divisions did a lot of research in...

When we've been down, the support responses have been a little slow. Assort Health didn't give us...

We expect to be able to automate and enable self-service patient scheduling without a human being...

Assort Health has an opportunity to improve their customer support. The team is still very scrappy,...

We're aware of Assort Health's outbound scheduling functionality, and we pushed for that feature...

Assort Health is a very young company, and they're a very nice fit for private equity–backed...

The patients who use the solution love it. They tell us it's easier to use than other AI solutions....

We love the product. Assort Health will integrate with other tools, but their philosophy on data...

We selected Assort Health because we heard great things from early-stage healthcare investors, and...

Assort Health is maybe part of our long-term plans. The AI tools are evolving so quickly. We don't...

There are some things that are in development with Assort Health, such as the ability for us to do...

We have a really interesting relationship with Assort Health. We know their people, and they are...

Assort Health is a good company to work with. I like their style. We are looking at new things, like...

The problem we were addressing in our primary care practice was handling inbound patient calls....

We have a same-day clinic type of environment, so Assort Health does some triage for simple cases....

The software needs to have the ability to recognize medications and prescriptions, and if they...

Assort Health’s biggest strength is the relationship, and the team is very good and responsive....

When I went out looking for this solution, I had an idea in mind about what I wanted it to satisfy....

The goal is to get away from the mundane routines and things that can really be handled in a more...

Assort Health is a good product. The nature of the job is that with this kind of product, the staff...

My advice to others is that there is only so much they can gather about a product without using it....

The average folks have a bit of skepticism about AI. Some of them look at it as a threat to some...

The main outcome we were looking to achieve with Assort Health was really a reduction in the...

Assort Health handles all the code. Maybe one day in the future, the vendor will allow us to...

We can basically tell Assort Health what we want them to build, and they build it for us. They are...

In the beginning, when we contracted with Assort Health, the pricing was based on the call volume...

Assort Health is responsive and transparent. Their team is amazing. Every single person we've...

We stumbled across Assort Health at an EHR conference. That's how we found them in the first place....

We were very successful with Assort Health because we had a well-defined set of rules for our...

Assort Health has a road map that we have gone over several times. We basically tell them what we...

The key strength of the vendor is their responsiveness in making any adjustments that need to be...

We selected Assort Health because it is one of the most powerful and accurate agents in terms of...

One thing Assort Health has really been focused on is helping us consolidate vendors. We're not...

Assort Health is our vendor for our AI operator and scheduling system. We are achieving all our...

Assort Health's support is quicker than other vendors' support. Assort Health is usually able to...