Assort Health Commentary

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There are some issues here and there. But it's hard to tell where I would like to see Assort Health...

The implementation went really well. The person who was assigned to us was wonderful. They worked...

Assort Health is maybe part of our long-term plans. It all has to do with how our patients respond...

The best parts of Assort Health's customer support had to do with the implementation staff member...

The only thing that I'm a little not too happy about, and I don't know whether this is Assort Health...

We deal with the same people whenever we have an issue. It's not like some ticket is created and...

I guess Assort Health is working like a startup does; they're developing new offerings really every...

I have key people who help us regularly, but on another level, when we had some interest in...

One thing that I've really been blown away by is how engaged Assort Health has been with me and my...

I would buy from Assort Health again, and we're actually expanding their services. Assort Health's...

I have already recommended Assort Health and continue to do so. As a medical practice, we are...

Assort Health is absolutely fair and transparent with ongoing charges. It's pretty straightforward.

We had no AI system in place before we hired Assort Health. I looked at four vendors and had...

When we were originally quoted by Assort Health for the book of business, there was an element that...

I sometimes feel like when we fix one problem in the solution and think it is fixed, it recurs...

Assort Health’s support is phenomenal. Our project manager was phenomenal and really strong. They...

Anytime we are implementing a new technology like AI, there are a lot of skeptical people out there,...

We were asking Assort Health for things that aren't in place yet, and they're really responsive to...

The reason we chose Assort Health was really their dashboard. We just felt like it was far more...

Assort Health gave us different types of tools for how we can report an issue or concern, and they...

Assort Health is worth the money. They're looking at another road map for patient self-scheduling....

A lot of similar organizations have asked us about Assort Health. For the organization that we are,...

The training by Assort Health was really good. When we got started, they kind of educated us on...

I have really positive things to say about Assort Health thus far. But I'm still looking to make...

When Assort Health is onboarding somebody, they are very on task with what they need to do to fix...

We were unable to keep our switchboard and appointment hub teams fully staffed. There just weren't...

Assort Health was one of the few companies out there that had scheduling set up for our specialty....

I think that Assort Health has been a game changer for our practice. It has certainly helped us...

With Assort Health, I think every account manager or person who has worked on our account through...

With Assort Health, one thing that we continue to be challenged by is that there are some occasions...

With Assort Health, I feel like most of our training has just been through our representative,...

Assort Health’s team of individuals has grown a ton in the last year or two. They came highly...

I think the core pieces of Assort Health that we've implemented already score really well, and we do...

When we were going through the contracting process, the pricing model was based on the number of...

Assort Health rates very high for support and partnership because of two things: the way they have...

Assort Health is an AI solution. I think I'd like to see better communication from the vendor with...

Assort Health does well with their ongoing training. They stayed with us after the go-live to make...

The support is great. They respond immediately and let us know they'll get back to us. We have a...

The fact that we can schedule so many appointments using Assort Health really helps my front office...

We're working to tweak the solution with some stuff I want added, and I think if the vendor can...

I recently did a webinar on a new product offering Assort Health has for referral flow management....

In Assort Health’s follow-up emails, they do not include the initial ticket information. So...

I’m impressed with Assort Health. A lot of our patients don’t even realize they’re speaking to an AI...

I appreciate Assort Health’s communication, response time, and overall knowledge. Assort Health’s...

Right now, one challenge we've come across is that our patients have learned to bypass the AI...

We are not quite where we need to be to get our money’s worth with Assort Health, but we’re hoping...

Recently, I saw one of Assort Health’s webinars. It was about their referral option. It's not quite...

If there were a huge issue with the charges, people would come to me about it. I don't think we've...

The availability of the staff in onboarding and their attempts to understand the needs of our health...

Obviously, I want the vendor to always have the answers. But it's not always possible for them to...

I definitely would recommend the system, especially to organizations that struggle with having the...

The pros are that Assort Health is focused on customer service. They found a niche that really...

I don't plan to switch. The partnership has been great. The team is great. I don't see a need to...

In order to be successful, people implementing Assort Health should just learn their pain points...

It's been so long since we did any training just because Assort Health is so simple.

Sometimes our application specialist gets frustrated because they are used to receiving a response...

Our staff members all thought they were losing their jobs when we brought in Assort Health. I...

At the time we selected Assort Health, there was no other group. There was a definite need. I talked...

Currently, all our scheduling goes through Assort Health first. We will always need live agents, and...

The service has been great. We have no concerns overall. The implementation was great. Obviously,...

We went live earlier than expected. Early on, the system was working better than our live agents. I...

What we are expecting to achieve with Assort Health is to decrease FTEs and increase our overall...

To be successful with Assort Health, I think that users first have to make sure that, operationally,...

It’s worth an introductory call to see what an organization can achieve with Assort Health. People...

Assort Health needs to push harder on EHR vendors for better API or integration.

Assort Health’s support people are actually pretty awesome. As they've handed us off through further...

I work with a bunch of different vendors every day, and Assort Health is the easiest to communicate...

Assort Health is a call-center AI functionality program that we've adopted. They answer calls for...

The primary objective in going with Assort Health was to reduce our hold time. Our hold time used to...

What truly sets Assort Health apart is that their implementation team is the best vendor...

My advice to others implementing Assort Health is to understand that it's AI and is only as good as...

Assort Health has done their homework. They truly understand what medical practices are looking for,...

The biggest thing Assort Health can improve is that AI sometimes doesn't work, and the system goes...

Assort Health is starting to do referral processing. If we did that, the vendor would take the...

We're part of an integration arrangement, and one of the other divisions did a lot of research in...

When we've been down, the support responses have been a little slow. Assort Health didn't give us...

We expect to be able to automate and enable self-service patient scheduling without a human being...

Assort Health has an opportunity to improve their customer support. The team is still very scrappy,...

We're aware of Assort Health's outbound scheduling functionality, and we pushed for that feature...

Assort Health is a very young company, and they're a very nice fit for private equity–backed...

The patients who use the solution love it. They tell us it's easier to use than other AI solutions....

We love the product. Assort Health will integrate with other tools, but their philosophy on data...

We selected Assort Health because we heard great things from early-stage healthcare investors, and...

Assort Health is maybe part of our long-term plans. The AI tools are evolving so quickly. We don't...

There are some things that are in development with Assort Health, such as the ability for us to do...

We have a really interesting relationship with Assort Health. We know their people, and they are...

Assort Health is a good company to work with. I like their style. We are looking at new things, like...

The problem we were addressing in our primary care practice was handling inbound patient calls....

We have a same-day clinic type of environment, so Assort Health does some triage for simple cases....

The software needs to have the ability to recognize medications and prescriptions, and if they...

Assort Health’s biggest strength is the relationship, and the team is very good and responsive....

When I went out looking for this solution, I had an idea in mind about what I wanted it to satisfy....

The goal is to get away from the mundane routines and things that can really be handled in a more...

Assort Health is a good product. The nature of the job is that with this kind of product, the staff...

My advice to others is that there is only so much they can gather about a product without using it....

The average folks have a bit of skepticism about AI. Some of them look at it as a threat to some...

The main outcome we were looking to achieve with Assort Health was really a reduction in the...

Assort Health handles all the code. Maybe one day in the future, the vendor will allow us to...

We can basically tell Assort Health what we want them to build, and they build it for us. They are...

In the beginning, when we contracted with Assort Health, the pricing was based on the call volume...

Assort Health is responsive and transparent. Their team is amazing. Every single person we've...

We stumbled across Assort Health at an EHR conference. That's how we found them in the first place....

We were very successful with Assort Health because we had a well-defined set of rules for our...

Assort Health has a road map that we have gone over several times. We basically tell them what we...

The key strength of the vendor is their responsiveness in making any adjustments that need to be...

We selected Assort Health because it is one of the most powerful and accurate agents in terms of...

One thing Assort Health has really been focused on is helping us consolidate vendors. We're not...

Assort Health is our vendor for our AI operator and scheduling system. We are achieving all our...

Assort Health's support is quicker than other vendors' support. Assort Health is usually able to...