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athenaAmbient Commentary
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Subject Expert
Kylee Bird
Associate Engagement Partner
KLAS Associate Engagement Partner - Kylee Bird
 

Commentary Summary

Comment Type Breakout

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User Commentary

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Nurse

More user-preference options should be integrated to support different documentation workflows,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Nurse

With a more streamlined workflow, better overall polish, and more user-preference options, I think...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Nurse

I would recommend athenaAmbient because it saves time and provides a helpful transcript to...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Nurse

It would be helpful to have an asterisk or other indicator on the schedule view when an encounter...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Nurse

I would also like athenaAmbient to be fully integrated into the regular EHR workflow without having...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Nurse

athenaAmbient has a long way to go to improve. I do like some of the note generation, but it still...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CEO/President

athenaAmbient does not currently support the needs of behavioral health notes. Beyond note...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Nurse

The notes that the solution produces are very brief and do not include pertinent information a lot...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Manager

athenaAmbient is by far the best option we have used based on costs, features, options, and contract...

Comment Tone Positive
Pillars Culture, Value
Evaluation Unrated

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CMO

We are off to a very good start with the solution. We know there will be multiple iterations in the...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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CMO

We would like to see the vendor develop a version of the solution for more specialized areas like...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

I would like to see a toggle to turn dictation mode on and off, integration with SAGE, and the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

Beyond note generation, I would like to have the ability to pull past medical history, such as meds,...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

I am a huge fan of ambient AI; it has improved my charting both in terms of quality and overall time...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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CEO/President

When it comes to different languages in athenaAmbient, we have three main languages apart from...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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CEO/President

I didn't need much training, so I didn't ask for much, but if there are other tools within...

Comment Tone Negative
Pillars Operations, Product
Evaluation Unrated

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CEO/President

athenahealth has been very helpful. We pick up the phone, talk to somebody, and they're at the help...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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CEO/President

People have commented to me and said that my notes changed a couple of months ago. My notes went...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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CEO/President

We have been using athenaAmbient for a little while now. Some people still really are good at typing...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Physician

I would like to see objective exam data and radiology reports organized in the note in the correct...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

Another ambient solution that I've used has the ability to allow me to create a personal vocabulary....

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

It would be nice if the system could learn my voice and eliminate nonmedical communication that I...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

I would tell others that I love athenaAmbient, and it's smooth. There just need to be a few tweaks...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Physician

I would like it if athenaAmbient would recommend referrals or x-rays or something. I'm not sure...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

I liked athenaAmbient initially, but it's been slowing me down a little bit lately. With the most...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Physician

athenaAmbient is almost right on point in terms of ICD assignments. I tweak it a little bit...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Nurse

Prior to starting on athenaAmbient, I was using an ambient solution from another provider, and it...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CEO/President

athenaAmbient doesn't really support our specialty at all. The solution has great potential....

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CEO/President

I just play with athenaAmbient for athenahealth. I use a different solution because athenaAmbient...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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CEO/President

athenahealth is developing stuff. athenaAmbient is supposed to pick up our medication orders now,...

Comment Tone Neutral
Pillars Product
Evaluation Unrated

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Director

Regarding athenahealth’s support, a couple of problematic things have surfaced, and the vendor has...

Comment Tone Negative
Pillars Relationship, Product
Evaluation Unrated

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Director

Our providers love that athenaAmbient is right there within the EHR that they're already using. The...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

I feel like athenahealth hadn't really developed training when we started, and I ended up doing a...

Comment Tone Negative
Pillars Operations
Evaluation Unrated

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Director

The vendor is working on a lot of additional things. The inbox is the one thing I'm most excited...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Nurse

Capabilities for prescriptions would be nice. I usually tell my patients I'm going to give them...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Nurse

I'm the only one in my office using athenaAmbient to its potential. One other provider doesn't use...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Nurse

I use athenaAmbient quite a bit. I definitely want some version of AI, whether or not it remains...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Nurse

I would thank the athenahealth executives for implementing an AI feature that's native to my current...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

athenaAmbient is initially being trained for primary care and family practice first, and we're in a...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Manager

athenaAmbient is a free solution at this point, so we can expand it to more providers, but it's not...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

athenaAmbient is athenahealth's new AI solution. It's not even generally available yet. It is baked...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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