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Atos Outsourced Coding
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Gordon Bishop
Sales & Research Director
KLAS Sales & Research Director - Gordon Bishop
 
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User Commentary

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Director

Services

I am pleased that Atos can get into our system and put coders directly into our system. That was a...

Jan 2023
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Director

Relationship

Atos contacts us quite a bit anytime they have a new coder for us to enter into our system, and they...

Jan 2023
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Director

Relationship, Services

Sometimes the quality of Atos’ offshore coders is a little bit lower than the onshore coders....

Dec 2022
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Director

Relationship

I would tell anyone looking at using Atos’ services to make sure to stay engaged. We have routine...

Dec 2022
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Director

Relationship

The turnover in coders is transparent, so I don't see it. The coders do make mistakes, but they...

Oct 2022
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Director

Relationship

Atos’ rate is excellent, and they don't try to raise it every year. The firm keeps us steady, and I...

Oct 2022
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Director

Relationship

I most appreciate the excellent communication between Atos’ coding manager, the individual team...

Sep 2022
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Director

Loyalty, Value

The only downside of working with Atos is the expense. As healthcare has been impacted by changing...

Sep 2022
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Director

Relationship

Some of the firm's recent hires were recently able to get our work queues caught up much quicker...

Sep 2022
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Director

Relationship, Services

We have had some issues with some mistakes made by the offshore coders.

Sep 2022
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Director

Value

Our rates are still the same rates that were negotiated on the original contract, but the cost is...

Sep 2022
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Manager

Value

Atos charges for length of stay whereas others just charge for the completion of an account. Atos...

Aug 2022
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Manager

Relationship

The coders are onshore, and their schedules are similar to ours. Communicating during business hours...

Aug 2022
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Manager

Relationship

We have very active leadership members that attempt to resolve issues quickly. I have no issue with...

Aug 2022
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