Atos Outsourced Coding
Filtered view: All

Subject Expert
Mac Boyter
Research Director
KLAS Research Director - Mac Boyter
 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by   
Director

Project Results

The turnover in coders is transparent, so I don't see it. The coders do make mistakes, but they...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

Atos’ rate is excellent, and they don't try to raise it every year. The firm keeps us steady, and I...

Oct 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I most appreciate the excellent communication between Atos’ coding manager, the individual team...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

ROI and Cost

The only downside of working with Atos is the expense. As healthcare has been impacted by changing...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Some of the firm's recent hires were recently able to get our work queues caught up much quicker...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

We have had some issues with some mistakes made by the offshore coders.

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Sales and Contracting

Our rates are still the same rates that were negotiated on the original contract, but the cost is...

Sep 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

ROI and Cost

Atos charges for length of stay whereas others just charge for the completion of an account. Atos...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The coders are onshore, and their schedules are similar to ours. Communicating during business hours...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

We have very active leadership members that attempt to resolve issues quickly. I have no issue with...

Aug 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Things have been going really well with Atos. They do customer service calls to make sure that I am...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Atos’ coders seem to be very knowledgeable. If they have a question about a chart, they are very...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

I tried a few other firms, and they just weren't ever up to par for me. I wasn't satisfied with...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Success with a firm probably depends on how much effort an organization puts into things. The firm...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Future Outlook

Atos helped us with coding inpatient and outpatient records. They did a great job. We stopped using...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

Atos always provided quality work and had a good turnaround time. They were just as good as the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Project Results

I don't have any complaints about Atos. Our coding accuracy is good. We have good follow-up. We meet...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

People and Knowledge

The firm’s onshore accuracy is slightly better than their offshore accuracy. However, the offshore...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF
Related Articles