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Axonius for Healthcare Commentary
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Jaren Day
Research Director
KLAS Research Director - Jaren Day
 
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Commentary Summary

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User Commentary

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CIO

Loyalty, Relationship

Axonius has not done a meeting with us to go over their road map properly since we started with them....

Oct 2025
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Director

Relationship, Product

The biggest thing is that Cynerio points out the issues and tells us what we need to do. The...

Aug 2025
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Director

Loyalty, Relationship

Cynerio has actually added some features. They asked me what I would like to see in their solution,...

Aug 2025
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Director

Product, Value

Cynerio actually prevents tangible outcomes. We don’t have issues, and we are not surprised; we know...

Aug 2025
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VP/Other Executive

Product

The solution is doing what we needed it to. Our goal was for the system to help identify assets on...

Aug 2025
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VP/Other Executive

Product

Cynerio's solution is really easy to install and stand up. There is a really intuitive user...

Aug 2025
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VP/Other Executive

Value

A lot of organizations aren't even aware that certain IoT tools are out there. A lot of healthcare...

Aug 2025
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VP/Other Executive

Product

A functionality gap is the transparency into the scalability of the Cynerio hardware that is...

Aug 2025
||
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VP/Other Executive

Product

Cynerio and other cybersecurity vendors come in and put hardware appliances on someone's network,...

Aug 2025
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(0)
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Analyst/Coordinator

Product, Value

I haven't looked at a lot of the competing products, but Cynerio's solution does a very good job for...

Aug 2025
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Analyst/Coordinator

Loyalty, Relationship

What interests me on the vendor’s road map is their network detection and response (NDR) capability...

Aug 2025
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Analyst/Coordinator

Product

I have always wanted to isolate IT and the IoT from the IoMT, and Cynerio says that we can do that...

Aug 2025
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CTO

Loyalty, Relationship

Cynerio's secret sauce is around the biomedical area. We really wanted their skills, and we hoped...

Jun 2025
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CTO

Loyalty, Value

When my organization starts to move in a different direction than a vendor, I will cancel contracts....

Jun 2025
||
(0)
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CTO

Loyalty, Value

Most people are probably pretty satisfied with Cynerio's system, but we felt like we weren't getting...

Jun 2025
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CTO

Loyalty

No one ever complains about Cynerio's system, but no one ever raves about it either. The system's...

Jun 2025
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CTO

Product

Cynerio isn't a big enough player when it comes to overall integrations. We used their system as an...

Jun 2025
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CTO

Relationship

Cynerio's staff members are good people. I like Cynerio as a company. Their CEO is a good guy. A...

Jun 2025
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CTO

Product, Value

It isn't easy to do interventions around risks with the system. We typically do things through...

Jun 2025
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VP/Other Executive

Relationship

Initially, in our first year, we had a lot of engagement. Then, Cynerio assigned us a customer...

May 2025
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VP/Other Executive

Loyalty

We had a piece of equipment that somebody plugged into our network, and it started spreading a virus...

May 2025
||
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VP/Other Executive

Operations

I have not truly seen any functionality gaps. Our IT people love the system. They actually use it...

May 2025
||
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VP/Other Executive

Product

We implemented what Cynerio calls network detection and a response to automate a real-time threat....

May 2025
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VP/Other Executive

Culture, Value

Cynerio has delivered on everything that they promised. If the vendor needs to ship in another...

May 2025
||
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Director

Loyalty, Product

Cynerio scores a few points lower than the top for integration, and that is not because they don't...

Apr 2025
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Director

Relationship

Cynerio is very proactive, so they get a top score for that, but the caveat is that if they are...

Apr 2025
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Director

Relationship

Cynerio has a very engaged team. We meet with some of their senior leaders on a regular basis. I...

Apr 2025
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Director

Product

The integrations that we have finished with Cynerio are awesome. The things that we have actually...

Apr 2025
||
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Director

Value

Cynerio has active threat-monitoring capabilities; we just haven't procured those yet. I have to pay...

Apr 2025
||
(0)
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Director

Value

Cynerio has never charged us a penny over our subscription fee, even for added benefits. They...

Apr 2025
||
(0)
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Director

Product

Cynerio’s algorithm uses an AI tool that helps automate best practices for certain equipment and...

Apr 2025
||
(0)
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Director

Loyalty, Product

I don't know if anybody else is doing this, but Cynerio is developing a way to utilize their...

Apr 2025
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Director

Relationship

I have access to Cynerio's executives, and I can call them if I need to. I haven't had to call them...

Jan 2025
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Director

Operations

We haven't asked Cynerio to make any promises, but things are working. We haven't had any training...

Jan 2025
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Director

Relationship, Product

In many cases, Cynerio does a very good job of tracking down to the firmware level how ready a lot...

Jan 2025
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Analyst/Coordinator

Loyalty

Cynerio satisfies all our needs right now. They are filling some new functionality gaps. Cynerio is...

Jan 2025
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Analyst/Coordinator

Operations, Product

Occasionally, the documentation for Cynerio’s integrations is weak. They could be more thorough in...

Jan 2025
||
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Analyst/Coordinator

Relationship, Operations

We don't have ongoing training from Cynerio. We have regular meetings with our CSM and usually...

Jan 2025
||
(0)
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Analyst/Coordinator

Product

The GUI in Cynerio's system could be designed a little better, and maybe there could be some more...

Jan 2025
||
(0)
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Analyst/Coordinator

Relationship

We met with the development team some months ago and made some feature requests. We have been doing...

Jan 2025
||
(0)
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Analyst/Coordinator

Relationship

Cynerio's system is such a valuable product. It works so well in helping us manage our...

Jan 2025
||
(0)
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CISO

Relationship

From what I'm hearing, Cynerio is delivering on our expectations and trying to follow through on...

Jan 2025
||
(0)
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CISO

Loyalty

The team is constantly looking at Cynerio's road map of various integrations so that Cynerio...

Jan 2025
||
(0)
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Analyst/Coordinator

Product

I can’t say how many times my manager has said that they were looking for something in the system,...

Dec 2024
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Analyst/Coordinator

Relationship

Every time we have ever had an issue, like if Cynerio's system has gone down or I couldn't log in or...

Dec 2024
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Analyst/Coordinator

Relationship, Product

I'm very satisfied with Cynerio Healthcare Cybersecurity Platform, but we don't generally do the...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

Cynerio's product is far different than our previous solution, which gave us a lot of false...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

Sometimes when Cynerio does upgrades, they don’t let us know, and the upgrades will break some of...

Dec 2024
||
(0)
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Analyst/Coordinator

Relationship, Product

The only functionality gap with Cynerio Healthcare Cybersecurity Platform is its integration with...

Dec 2024
||
(0)
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Analyst/Coordinator

Relationship

Cynerio allows us to participate in certain projects, and when it comes to the road maps, Cynerio is...

Dec 2024
||
(0)
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Analyst/Coordinator

Operations

Cynerio provides me with top training, and it is not something they do in one session. They are...

Dec 2024
||
(0)
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Analyst/Coordinator

Loyalty, Relationship

I would definitely promote Cynerio in healthcare. There are a lot of tools out there that may work...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

Cynerio Healthcare Cybersecurity Platform basically helps us with our asset management for IoT and...

Dec 2024
||
(0)
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Analyst/Coordinator

Product

Cynerio Healthcare Cybersecurity Platform is one of the key tools that we use, and we are so happy...

Dec 2024
||
(0)
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Director

Loyalty

The next thing we are talking about that is on the road map is definitely device mapping and the...

Dec 2024
||
(0)
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Director

Relationship, Operations

I have had several meetings with higher ups from Cynerio and people who want to be involved. They...

Dec 2024
||
(0)
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Director

Relationship

We got a new Cynerio representative for our account, and they have done an excellent job since they...

Dec 2024
||
(0)
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Director

Product

I like the user interface, dashboards, and device navigation in this solution. It has a good...

Dec 2024
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