BESLER Underpayment Recovery Services
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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User Commentary

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CFO

Relationship, Relationship, Relationship

We have experienced some issues with one of our groups, and BESLER has worked with me diligently to...

May 2023
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CFO

Relationship, Operations, Operations, Operations

The biggest issue we have is the training. BESLER is getting back to helping us get the right...

May 2023
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CFO

Relationship, Relationship, Relationship, Value, Value, Value

BESLER has been very forthcoming and open with us. They have always answered all of our questions...

May 2023
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VP/Other Executive

Relationship, Relationship, Relationship

The vendor finds more than I thought they would with their software, and they are knowledgeable in...

May 2023
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VP/Other Executive

Relationship, Relationship, Relationship, Value

I feel like BESLER is not as much of a team partner when it comes to their commission rates. They...

May 2023
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Director

Relationship, Relationship, Relationship, Services, Services, Services

BESLER does a great job with DRG transfers. The firm is almost transparent with us about doing their...

Apr 2023
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Director

Value, Value, Value

BESLER is trying to sell to us all the time.

Apr 2023
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Director

Relationship, Relationship, Relationship

BESLER honestly does what they say they are going to do. The firm says that they are going to...

Apr 2023
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Manager

Relationship, Relationship

We have regular meetings with BESLER, and they always present their performance reports. We talk...

Apr 2023
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Manager

Relationship, Relationship, Operations, Operations

BESLER provides monthly webinars about transfer DRGs. They always keep us up-to-date. If we want to...

Apr 2023
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Manager

Relationship, Relationship

BESLER tries to be competitive with their contingency piece and things like that. They can probably...

Apr 2023
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Manager

Relationship

We have minimum interaction with BESLER. We do a lot of things in-house and primarily use BESLER as...

Mar 2023
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Manager

Relationship

We have not had any problems with BESLER at all, and they have been very helpful with the reports...

Mar 2023
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Manager

Relationship

I have never had a problem reaching out to BESLER and receiving data. I really enjoy working with...

Mar 2023
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Director

Relationship, Value

BESLER is reviewing any potential issues for areas where we maybe got overpaid by the government....

Feb 2023
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Director

Relationship, Value

We have used BESLER, and they have always been very competent. We had an issue that required going...

Feb 2023
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Director

Services

The only area of improvement with BESLER is that they send us information on a shared file. I know...

Feb 2023
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Director

Relationship

BESLER's services have always been easy and without issues. I have never had any complaints. The...

Feb 2023
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Analyst/Coordinator

Relationship

When we first do something, we hope that BESLER is going to sense what is right. We have been pretty...

Feb 2023
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Analyst/Coordinator

Relationship

The firm’s staff is very friendly, and when I ask them something or email them, they get back to me...

Feb 2023
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Analyst/Coordinator

Relationship

We work with the firm. They send us what they need, and the faster we can get them data, the faster...

Feb 2023
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Analyst/Coordinator

Relationship

BESLER always gives us good advice and good lawyers who are involved in group appeals. If something...

Feb 2023
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Analyst/Coordinator

Value

I can see price gouging in the reports from other firms, but BESLER has kept their rates steady over...

Feb 2023
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Analyst/Coordinator

Relationship, Value

If someone were looking to maximize reimbursement, BESLER would be an excellent place to get...

Feb 2023
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Director

Relationship, Services

We don't really have problems with BESLER’s involvement, and I like that the firm is able to...

Feb 2023
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Director

Services

BESLER has been successful at identifying underpayments better than other firms we have worked with....

Feb 2023
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Director

Relationship, Value

BESLER is finding additional collections for us. They give us a lot of information and are helpful...

Jan 2023
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(0)
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Director

Relationship, Services

If BESLER touches a claim and the entire original payment is retracted because of something not...

Jan 2023
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Director

Relationship

BESLER is very consistent. They have quite a bit of stability in their analytics staff, and they...

Jan 2023
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Director

Value

What BESLER does for us is pretty limited, and I would not rate them as a great firm. Some other...

Dec 2022
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Director

Relationship

BESLER doesn't communicate with us very well. We give them claims on a regular basis, but they don't...

Dec 2022
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Director

Services

BESLER really rolls with claims management service guidelines and billing, and their data is spot on....

Nov 2022
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Director

Services, Value

The firm has found a really good niche, especially with diagnosis-related group transfers. We would...

Nov 2022
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Director

Relationship, Services

We think BESLER is doing a great job, and we really appreciate their partnership and their specialty...

Nov 2022
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Manager

Value

BESLER’s cost structure is reasonable. Their services have given us a significant net revenue...

Sep 2022
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Manager

Relationship

We have meetings with the firm to go over any results. We see frequent emails from them, and...

Sep 2022
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VP/Other Executive

Relationship

The firm has done very well. Our engagement with them is an easy process. We talk on a regular basis...

Sep 2022
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Manager

Services

BESLER does a good job of sending us reports. BESLER does transfer DRG reviews. They find accounts...

Aug 2022
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Director

Relationship

I am extremely satisfied with the staff members. They have always been great. They know the business...

Aug 2022
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Director

Relationship

I would buy the firm's services again. There were some difficult things the firm was hesitant to...

Aug 2022
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Director

Value

BESLER has always followed through on their end of the contract. I have never had to follow up with...

Aug 2022
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