BESLER Underpayment Recovery Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Services
I'm very happy with BESLER on the DRG transfer side. BESLER goes behind the scenes and does all the...
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Relationship
Anytime we have problems, we can reach right out. We have a very good relationship with BESLER....
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Relationship
With working with the vendor, the customer should make sure their internal data is ready to go....
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Loyalty, Relationship
We have had a good working relationship with BESLER, and they have done good work for us. They are...
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Relationship
BESLER has always exceeded our expectations from the beginning. Their reports are very timely, and I...
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Value
BESLER is contingent, but they don't ding us on things that they provide outside of the scope, so...
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Loyalty, Operations, Value
We chose BESLER because of cost, as well as their performance in other areas. We have been extremely...
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Loyalty, Value
My guess is that as long as we have good service, we plan on keeping BESLER's services. I am very...
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Loyalty, Operations, Services
BESLER is very professional. One reason I left my previous company was that they were almost...
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Loyalty, Operations
We had another firm doing the work, and they did okay. Later on, BESLER came in and caught more...
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Relationship, Services
BESLER meets with us regularly, and their reporting is extremely well done. Also, BESLER has...
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Value
I don't like BESLER's charges. They are too high. The firm has been in the industry for a long time,...
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Relationship, Services
BESLER has taken on the APR-DRG reviews very smoothly, so I have been very pleased with that.
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Relationship, Services
BESLER has been in the industry for decades. They are experts in the areas that we partner with them...
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Relationship
I like that BESLER’s reports are very detailed. We meet with the firm regularly to go over the...
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Relationship
How BESLER exceeds is they do all the work. There is a lot of work. We can have a conversation with...
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Relationship
We have been working closely with BESLER for years. I find them to be very efficient. They do a good...
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Services
BESLER is always very prompt in replying, and if I have any questions, I never have to wait. The...
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Operations, Value
BESLER has regular reimbursement webinars, and I have found that those are very helpful for...
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Operations, Value
There are different categories the firm is working on within the project, and BESLER even...
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Operations, Value
There are instances where I don't think BESLER can track down all the information and everything...
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Operations, Services
Anytime we have a question, BESLER is willing to give us solid information and help us out, and they...
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Loyalty, Value
When our organization was selecting an underpayment recovery services firm, the primary factor that...
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Relationship, Operations
With our project, it was a very easy process, but with BESLER’s app, we were able to set up a report...
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Relationship, Services
I work with BESLER daily. They email me questions, and we get responses back from them very quickly....
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Relationship, Services
We meet recurringly with BESLER, and they provide great reporting information. They always give us a...
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Relationship, Services
The underpayment process with BESLER is pretty straightforward. We meet regularly to go over the...
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Relationship, Services
BESLER focuses on the same kind of consistent things. Every time we meet with them, they present the...
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Services
I am not in the weeds with processing, but with everything that I can see, BESLER is somewhat...
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Relationship
BESLER would be a contender if I were looking at services like this again. Anytime we ever had a...
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Relationship
We have had some really good firms, and BESLER is one who does their work very well. If people are...
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Relationship, Services
We have a long-standing relationship with BESLER. They ensure whether the patients we discharge to...
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Relationship, Services
The firm is very effective with communication and putting documentation information in our system,...
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Relationship, Services
BESLER is very informative about what we use them for. They are very accommodating for any reports...
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Services
As far as reporting goes, BESLER does more of an executive summary, but they don't deliver reports...
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Relationship, Value
The firm finds cases where we are able to go with a different discharge disposition, and that...
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Relationship
We are probably only connecting with the firm maybe quarterly just for a follow-up and to review any...
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Relationship
BESLER works efficiently for us once their process is established. Our engagement with them has...
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Loyalty, Value
When looking for an underpayment recovery services firm, I would want to know that the firm has been...
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Relationship
Our executive at BESLER routinely reaches out just to ask how things are going, whether we are...
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Relationship
There was a period where BESLER was consistently reaching out for data every quarter. Then we went...
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Relationship
BESLER really followed up with facilities, directly interviewed them, and tried to find out whether...
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Relationship, Services
BESLER has been pretty easy to work with, and the information they provide me is very clear. Their...
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Relationship
BESLER is very knowledgeable in what they do, and they are always abreast of all the changes that...
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Relationship
BESLER brings all their people to the table, and we never have any issues there, even when we meet....
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Relationship
We have loved BESLER, and I only have good things to say about them. We love that we have a more...
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