BESLER Underpayment Recovery Services Commentary

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When I asked BESLER to send me notifications on something, they started emailing me and giving me a...

In the beginning with BESLER, we did cross training for our coders. Some things are misunderstood,...

There are some things with the BESLER reporting that could be different. I do like the reports, but...

When we found BESLER, we interviewed them and liked their product, and we've been with them ever...

I don't agree with everything that BESLER gives us. Some things are no-brainers, and some things are...

The reporting from BESLER is very detailed, and that is very helpful. Anything I ask for, they are...

BESLER has gotten us a lot of money in the last few years. The consultants from BESLER are very...

I would use BESLER's services again because they are very knowledgeable about their products and...

We value our partnership with BESLER and look forward to maintaining it for years to come.

I have nothing but positive things to say about BESLER's services.

We are very pleased with the level of service we receive from BESLER.

BESLER does reimbursement and recovery on transfers. We always need that second review, so BESLER is...

I inherited BESLER. They haven't done a horrible job, but they have some room for improvement. I...

BESLER does a little work for us. For what they do, the process is seamless. I don’t have any problems....

I reached out to BESLER to see whether they offer certain services. There is supposed to be a client...

BESLER is definitely part of our long-term plans because right now, we have a good internal process,...

BESLER has been very helpful and transparent about some of the methodology they use, and that has...

BESLER’s people that we have been working with have been great. We did just learn that some key...

BESLER has been with our organization for many years. They are a high-performing firm. They deliver...

Sometimes BESLER’s suggestions don't really match our supporting information. We have had a couple...

Typically, with any opportunities that BESLER suggests, we get our money’s worth. If we rebill, we...

There have been a few opportunities that we have questioned. We had a denial where we were under the...

I would absolutely recommend the firm if someone were looking for the security of having someone...

BESLER pulled together a summary of where we didn't agree and what the specific cases looked like...

The reporting is good. It is short and sweet and gives us what we need. And BESLER has met our...

BESLER has always been responsive to our desire to sit and talk about certain things. The...

It is a good concept to have somebody take a second look at things. If I were buying the service...

There are some opportunities for improvement in how well BESLER identifies opportunities for us to...

BESLER always lets us know about other services and asks whether we want to look at them to see...

BESLER could improve by looking at things more deeply to make sure we are not missing any...

Things are hard for BESLER because they are not our primary firm that handles the transfer DRG. So...

We never really have any issues with BESLER. They always deliver what they need to. We have a good...

If we didn't use the firm, we would be losing money. For the complexity of stuff that they have to...

My experience has been excellent. BESLER has been one of our best firms. We have never had a problem...

BESLER’s staff members are all pretty proficient in the Medicare language, Medicare documentation,...

It is hard to say the firm exceeds our expectations because we don't know what is out there for...

The interaction with us is limited to certain stuff. So from what I'm working with, I would rate the...

The firm is better now because they are digging in and finding circumstances that give better data....

I would buy the service again, and I'm sure my boss and our director would feel the same way because...

With BESLER, we have money we would never have been able to obtain if it were not for them. Even...

BESLER has given us some ideas on how we could improve our internal processes, and those...

I expect our new leaders to continue using the services.

We are pleased with BESLER, so we plan on keeping them. I can't speak for down the road. There is...

BESLER is much more knowledgeable than we are. They can go through old accounts and make sure that...

I like the underpayment portion of the relationship with BESLER because it is not a very...

BESLER was highly recommended by a colleague, and the firm truly does stand for what they say. They...