BESLER Underpayment Recovery Services Commentary
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Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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Director

Relationship

Anytime we have problems, we can reach right out. We have a very good relationship with BESLER....

Jun 2025
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Director

Relationship

With working with the vendor, the customer should make sure their internal data is ready to go....

Jun 2025
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Director

Loyalty, Relationship

We have had a good working relationship with BESLER, and they have done good work for us. They are...

Jun 2025
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Director

Relationship

BESLER has always exceeded our expectations from the beginning. Their reports are very timely, and I...

Jun 2025
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Director

Value

BESLER is contingent, but they don't ding us on things that they provide outside of the scope, so...

Jun 2025
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CFO

Loyalty, Operations, Value

We chose BESLER because of cost, as well as their performance in other areas. We have been extremely...

Apr 2025
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Director

Loyalty, Value

My guess is that as long as we have good service, we plan on keeping BESLER's services. I am very...

Apr 2025
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Director

Loyalty, Operations, Services

BESLER is very professional. One reason I left my previous company was that they were almost...

Apr 2025
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Director

Loyalty, Operations

We had another firm doing the work, and they did okay. Later on, BESLER came in and caught more...

Apr 2025
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Manager

Relationship, Services

BESLER meets with us regularly, and their reporting is extremely well done. Also, BESLER has...

Apr 2025
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VP/Other Executive

Value

I don't like BESLER's charges. They are too high. The firm has been in the industry for a long time,...

Feb 2025
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VP/Other Executive

Relationship, Services

BESLER has taken on the APR-DRG reviews very smoothly, so I have been very pleased with that.

Feb 2025
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VP/Other Executive

Relationship, Services

BESLER has been in the industry for decades. They are experts in the areas that we partner with them...

Feb 2025
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Manager

Relationship

I like that BESLER’s reports are very detailed. We meet with the firm regularly to go over the...

Feb 2025
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Manager

Relationship

How BESLER exceeds is they do all the work. There is a lot of work. We can have a conversation with...

Jan 2025
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Manager

Relationship

We have been working closely with BESLER for years. I find them to be very efficient. They do a good...

Jan 2025
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Manager

Services

BESLER is always very prompt in replying, and if I have any questions, I never have to wait. The...

Jan 2025
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Manager

Operations, Value

BESLER has regular reimbursement webinars, and I have found that those are very helpful for...

Jan 2025
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Manager

Operations, Value

There are different categories the firm is working on within the project, and BESLER even...

Jan 2025
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Manager

Operations, Value

There are instances where I don't think BESLER can track down all the information and everything...

Jan 2025
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Manager

Operations, Services

Anytime we have a question, BESLER is willing to give us solid information and help us out, and they...

Jan 2025
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Director

Loyalty, Value

When our organization was selecting an underpayment recovery services firm, the primary factor that...

Jan 2025
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Director

Relationship, Operations

With our project, it was a very easy process, but with BESLER’s app, we were able to set up a report...

Jan 2025
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Director

Relationship, Services

I work with BESLER daily. They email me questions, and we get responses back from them very quickly....

Jan 2025
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Director

Relationship, Services

We meet recurringly with BESLER, and they provide great reporting information. They always give us a...

Jan 2025
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Director

Relationship, Services

The underpayment process with BESLER is pretty straightforward. We meet regularly to go over the...

Dec 2024
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Director

Relationship, Services

BESLER focuses on the same kind of consistent things. Every time we meet with them, they present the...

Dec 2024
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Director

Services

I am not in the weeds with processing, but with everything that I can see, BESLER is somewhat...

Dec 2024
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Director

Relationship

BESLER would be a contender if I were looking at services like this again. Anytime we ever had a...

Dec 2024
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Director

Relationship

We have had some really good firms, and BESLER is one who does their work very well. If people are...

Dec 2024
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Director

Relationship, Services

We have a long-standing relationship with BESLER. They ensure whether the patients we discharge to...

Dec 2024
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Manager

Relationship, Services

The firm is very effective with communication and putting documentation information in our system,...

Nov 2024
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Manager

Relationship, Services

BESLER is very informative about what we use them for. They are very accommodating for any reports...

Oct 2024
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Manager

Services

As far as reporting goes, BESLER does more of an executive summary, but they don't deliver reports...

Oct 2024
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Director

Relationship, Value

The firm finds cases where we are able to go with a different discharge disposition, and that...

Sep 2024
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Director

Relationship

We are probably only connecting with the firm maybe quarterly just for a follow-up and to review any...

Sep 2024
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Director

Relationship

BESLER works efficiently for us once their process is established. Our engagement with them has...

Sep 2024
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Director

Loyalty, Value

When looking for an underpayment recovery services firm, I would want to know that the firm has been...

Aug 2024
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Director

Relationship

Our executive at BESLER routinely reaches out just to ask how things are going, whether we are...

Aug 2024
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Director

Relationship

There was a period where BESLER was consistently reaching out for data every quarter. Then we went...

Aug 2024
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Director

Relationship

BESLER really followed up with facilities, directly interviewed them, and tried to find out whether...

Aug 2024
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Director

Relationship, Services

BESLER has been pretty easy to work with, and the information they provide me is very clear. Their...

Aug 2024
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Manager

Relationship

BESLER is very knowledgeable in what they do, and they are always abreast of all the changes that...

Jul 2024
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Manager

Relationship

BESLER brings all their people to the table, and we never have any issues there, even when we meet....

Jul 2024
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Manager

Relationship

We have loved BESLER, and I only have good things to say about them. We love that we have a more...

Jul 2024
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Director

Relationship, Services, Value

We were notified on a regular basis about what BESLER recovered, so I had no issues. They were very...

Jun 2024
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Director

Loyalty, Relationship

When our organization is selecting an underpayment recovery services firm, the primary factors that...

Jun 2024
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