BESLER Underpayment Recovery Services Commentary
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Subject Expert
Mollie Hunt
Research Director
Commentary Summary
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User Commentary
Value
I don't like BESLER's charges. They are too high. The firm has been in the industry for a long time,...
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Relationship, Services
BESLER has taken on the APR-DRG reviews very smoothly, so I have been very pleased with that.
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Relationship, Services
BESLER has been in the industry for decades. They are experts in the areas that we partner with them...
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Relationship
I like that BESLER’s reports are very detailed. We meet with the firm regularly to go over the...
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Relationship
How BESLER exceeds is they do all the work. There is a lot of work. We can have a conversation with...
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Relationship
We have been working closely with BESLER for years. I find them to be very efficient. They do a good...
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Services
BESLER is always very prompt in replying, and if I have any questions, I never have to wait. The...
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Operations, Value
BESLER has regular reimbursement webinars, and I have found that those are very helpful for...
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Operations, Value
There are different categories the firm is working on within the project, and BESLER even...
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Operations, Value
There are instances where I don't think BESLER can track down all the information and everything...
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Operations, Services
Anytime we have a question, BESLER is willing to give us solid information and help us out, and they...
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Loyalty, Value
When our organization was selecting an underpayment recovery services firm, the primary factor that...
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Relationship, Operations
With our project, it was a very easy process, but with BESLER’s app, we were able to set up a report...
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Relationship, Services
I work with BESLER daily. They email me questions, and we get responses back from them very quickly....
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Relationship, Services
We meet recurringly with BESLER, and they provide great reporting information. They always give us a...
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Relationship, Services
The underpayment process with BESLER is pretty straightforward. We meet regularly to go over the...
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Relationship, Services
BESLER focuses on the same kind of consistent things. Every time we meet with them, they present the...
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Services
I am not in the weeds with processing, but with everything that I can see, BESLER is somewhat...
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Relationship
BESLER would be a contender if I were looking at services like this again. Anytime we ever had a...
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Relationship
We have had some really good firms, and BESLER is one who does their work very well. If people are...
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Relationship, Services
We have a long-standing relationship with BESLER. They ensure whether the patients we discharge to...
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Relationship, Services
The firm is very effective with communication and putting documentation information in our system,...
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Relationship, Services
BESLER is very informative about what we use them for. They are very accommodating for any reports...
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Services
As far as reporting goes, BESLER does more of an executive summary, but they don't deliver reports...
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Relationship, Value
The firm finds cases where we are able to go with a different discharge disposition, and that...
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Relationship
We are probably only connecting with the firm maybe quarterly just for a follow-up and to review any...
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Relationship
BESLER works efficiently for us once their process is established. Our engagement with them has...
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Loyalty, Value
When looking for an underpayment recovery services firm, I would want to know that the firm has been...
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Relationship
Our executive at BESLER routinely reaches out just to ask how things are going, whether we are...
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Relationship
There was a period where BESLER was consistently reaching out for data every quarter. Then we went...
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Relationship
BESLER really followed up with facilities, directly interviewed them, and tried to find out whether...
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Relationship, Services
BESLER has been pretty easy to work with, and the information they provide me is very clear. Their...
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Relationship
BESLER is very knowledgeable in what they do, and they are always abreast of all the changes that...
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Relationship
BESLER brings all their people to the table, and we never have any issues there, even when we meet....
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Relationship
We have loved BESLER, and I only have good things to say about them. We love that we have a more...
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Relationship, Services, Value
We were notified on a regular basis about what BESLER recovered, so I had no issues. They were very...
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Loyalty, Relationship
When our organization is selecting an underpayment recovery services firm, the primary factors that...
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Relationship
BESLER has done good work in underpayment recovery, so we haven’t really had to revisit selecting a...
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Relationship, Services
BESLER is great at diagnosis-related group transfer work, and they are fairly innovative. I have...
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Relationship, Services
BESLER is pretty good at identifying opportunities to improve our internal processes. They are...
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Relationship
BESLER is very good about their strategic ability. We have had a long, outstanding relationship with...
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Loyalty, Relationship
The BESLER engagement is good, and that is why I stay with them. They do a good job with DRG...
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Relationship, Services
I get reports from BESLER regularly about how they are doing, and I get additional data with things...
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Relationship, Value
We have had a good relationship with BESLER for years, and the reality is that they don't charge for...
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Relationship, Services
BESLER is doing a fine job. The firm looks for changes in discharge disposition and scans Medicare...
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Loyalty, Services
From an innovation perspective, I think BESLER is working to get the best data they can from...
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Relationship
BESLER’s service runs very well. We don't have much need for the firm's executive folks, but we have...
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Relationship, Operations
We are expanding a few roles with BESLER. I have had nothing but good responses from them, and that...
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Relationship
There isn’t really anything BESLER could do to improve because we have such a good relationship. If...
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Relationship
If something comes up or I have a question, I reach out, and the firm is really good at taking...
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Services
If a patient undergoes a procedure such as hip surgery, Medicare aims to avoid duplicate payments...
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Relationship
In terms of the firm's reporting and their ability to explain it, I'm very impressed. When the firm...
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Relationship
We probably haven't had a serious discussion with BESLER about improving our internal processes....
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Relationship, Services
The firm is very innovative because once we give them their data, they pretty much do what they need...
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Relationship, Services
BESLER has top-notch staff members, and they are the best at the Medicare piece of underpayment...
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Relationship, Services
BESLER is very limited based on what we give them. If they had full range, they would exceed our...
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Relationship
If someone asked me about BESLER, I would tell them that the firm is extremely knowledgeable and...
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Relationship
BESLER doesn’t just send us the reports; they also meet with us regularly to go over every aspect of...
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Relationship
BESLER is really good at the work that they do for us, and we have a good relationship with them....
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Relationship
BESLER is a great organization, and we would recommend them without a doubt. We have been with them...
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Relationship
From what I can see with the type of business BESLER is in, they are definitely very innovative....
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Relationship
There are things that we don’t have knowledge about that BESLER is really good at. They fill us in...
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Relationship, Value
We like that BESLER is finding money for us. Most of the time, we agree with what they recommend....
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Value
BESLER's invoices were a bit of a challenge. I had to have more oversight on their invoices and...
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Value
BESLER charges a lot. They think their product is worth more than the industry standard. I don't...
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Relationship
The firm has had some inconsistency with staffing. They are not always diligent in ensuring they get...
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