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BESLER Underpayment Recovery Services Commentary
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Subject Expert
Mollie Hunt
Research Director
KLAS Research Director - Mollie Hunt
 
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Underpayment Recovery Services 2024: Which Firms Drive Value in Both Recovery & Prevention?
Underpayment Recovery Services 2024:
Which Firms Drive Value in Both Recovery & Prevention?
October 2024
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Commentary Summary

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Neither
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Negative
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User Commentary

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Director

Loyalty

I expect our new leaders to continue using the services.

Jan 2026
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Director

Loyalty, Relationship

We are pleased with BESLER, so we plan on keeping them. I can't speak for down the road. There is...

Dec 2025
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Director

Relationship

BESLER is much more knowledgeable than we are. They can go through old accounts and make sure that...

Dec 2025
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Director

Relationship, Operations

I like the underpayment portion of the relationship with BESLER because it is not a very...

Dec 2025
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Manager

Relationship, Operations, Services

BESLER was highly recommended by a colleague, and the firm truly does stand for what they say. They...

Oct 2025
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Director

Relationship

I have not encountered anything with BESLER in the two years I have been dealing with them that has...

Jul 2025
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Director

Value

BESLER is very reasonable, and they work with us. Their pricing structure is to take a small...

Jul 2025
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Director

Loyalty, Relationship, Services

I have been very satisfied with the performance of BESLER. The partnership is positive and produces...

Jul 2025
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Director

Services

I'm very happy with BESLER on the DRG transfer side. BESLER goes behind the scenes and does all the...

Jun 2025
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Director

Relationship

Anytime we have problems, we can reach right out. We have a very good relationship with BESLER....

Jun 2025
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Director

Relationship

With working with the vendor, the customer should make sure their internal data is ready to go....

Jun 2025
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Director

Loyalty, Relationship

We have had a good working relationship with BESLER, and they have done good work for us. They are...

Jun 2025
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Director

Relationship

BESLER has always exceeded our expectations from the beginning. Their reports are very timely, and I...

Jun 2025
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Director

Value

BESLER is contingent, but they don't ding us on things that they provide outside of the scope, so...

Jun 2025
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CFO

Loyalty, Operations, Value

We chose BESLER because of cost, as well as their performance in other areas. We have been extremely...

Apr 2025
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Director

Loyalty, Value

My guess is that as long as we have good service, we plan on keeping BESLER's services. I am very...

Apr 2025
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Director

Loyalty, Operations, Services

BESLER is very professional. One reason I left my previous company was that they were almost...

Apr 2025
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Director

Loyalty, Operations

We had another firm doing the work, and they did okay. Later on, BESLER came in and caught more...

Apr 2025
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Manager

Relationship, Services

BESLER meets with us regularly, and their reporting is extremely well done. Also, BESLER has...

Apr 2025
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VP/Other Executive

Value

I don't like BESLER's charges. They are too high. The firm has been in the industry for a long time,...

Feb 2025
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VP/Other Executive

Relationship, Services

BESLER has taken on the APR-DRG reviews very smoothly, so I have been very pleased with that.

Feb 2025
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VP/Other Executive

Relationship, Services

BESLER has been in the industry for decades. They are experts in the areas that we partner with them...

Feb 2025
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Manager

Relationship

I like that BESLER’s reports are very detailed. We meet with the firm regularly to go over the...

Feb 2025
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Manager

Relationship

How BESLER exceeds is they do all the work. There is a lot of work. We can have a conversation with...

Jan 2025
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Manager

Relationship

We have been working closely with BESLER for years. I find them to be very efficient. They do a good...

Jan 2025
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