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Biofourmis Care Commentary
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Schafer Jackson
Research Director
KLAS Research Director - Schafer Jackson
 
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Featured  Report

Telehealth & Remote Patient Monitoring Ecosystem 2023: Vendor-Reported Capabilities and Customer Adoption
Telehealth & Remote Patient Monitoring Ecosystem 2023:
Vendor-Reported Capabilities and Customer Adoption
July 2023
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Commentary Summary

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User Commentary

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Analyst/Coordinator

Relationship

Overall, we have been working with the vendor's customer service people, and that has been fine. I...

Nov 2023
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Analyst/Coordinator

Product

Our biggest issue is that we are from a rural area, so we have constant connection problems. Only...

Nov 2023
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Analyst/Coordinator

Product

Biofourmis Care is the only remote patient monitoring system we are familiar with. We have never...

Nov 2023
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(0)
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Analyst/Coordinator

Product

The product doesn't flow with our EMR, even though that is something that it is supposed to do.

Nov 2023
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Analyst/Coordinator

Product

Nine times out of ten, we can't get all of the vendor's equipment to sync together. If everything...

Nov 2023
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(0)
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Director

Loyalty, Product

New technology hasn't come since our initial implementation, but there is not any technology that we...

Oct 2023
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(0)
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Director

Relationship

I’m highly satisfied with the quality of ongoing support because we have routine communications and...

Oct 2023
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(0)
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Director

Product

Biofourmis is unique. They do documentation through our electronic medical record. We have had to do...

Oct 2023
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Director

Product

The technology presents challenges, so there are areas to improve in that aspect, but Biofourmis...

Oct 2023
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(0)
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Physician

Operations

Biofourmis’ training is very detailed, and they have very knowledgeable people.

Mar 2023
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(0)
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Physician

Product

Biofourmis’ engineering team could improve things and limit the number of devices. Biofourmis has...

Mar 2023
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(0)
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Physician

Relationship

The equipment is reliable for what it does, and the vendor is responsive when we have concerns about...

Mar 2023
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Director

Relationship, Value

We have used the product in our hospital-at-home and chronic care management programs. The vendor...

Mar 2023
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(0)
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Director

Product

We have had some issues with the patients not understanding how to work the take-home devices for...

Mar 2023
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(0)
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Director

Relationship, Product

Biofourmis has worked with our EHR vendor in the past, and they are willing and able to do...

Mar 2023
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(0)
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Director

Relationship

If we call the vendor’s support team, there is always someone on the other end to troubleshoot...

Mar 2023
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(0)
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Director

Loyalty, Product

Biofourmis has made some improvements to their overall product by introducing more automation and a...

Feb 2023
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Director

Relationship, Product

We haven't been impressed with the speed of delivery of new devices. It takes a long time to...

Feb 2023
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Director

Loyalty

We are baking Biofourmis into our long-term plans because we see their solution as a platform that...

Jan 2023
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(0)
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Director

Loyalty, Product

Biofourmis Care is integrated directly with our EHR, and we are considering deeper integration.

Jan 2023
||
(0)
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Director

Loyalty, Relationship

We wanted a turnkey solution that could be deployed quickly. We wanted a patient-facing tool that...

Jan 2023
||
(0)
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Director

Loyalty

Biofourmis currently has two products, and I want the vendor to start thinking beyond their current...

Jan 2023
||
(0)
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Director

Relationship, Product

There are some nuances to the product that we have to train the patient on. Still, Biofourmis Care...

Jan 2023
||
(0)
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Director

Loyalty, Relationship

We are continually refining the vendor’s product with the vendor because there is a lot of room for...

Jan 2023
||
(0)
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Director

Relationship, Product

There have been some really good case studies and patient stories that the vendor has shared with...

Jan 2023
||
(0)
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Director

Loyalty, Relationship

We liked the AI model that the vendor built. Visualizing the data is one thing, and actually...

Jan 2023
||
(0)
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Director

Relationship

The vendor’s executives are very highly engaged. I practically know everyone from the C-suite down...

Jan 2023
||
(0)
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