Filters
EMR Platform Commentary
Filtered view: All
Subject Expert
Eder Lagemann
VP of Engagement
If you don't have a login, getting started is easy.
User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
Canvas Medical has a vision. The delivery of that vision is where they fall short. Canvas Medical is...
EMR Platform is not an EMR that has any built material for its target audience. It is important,...
The functionality of the AI in EMR Platform is not great, and we have had poor reviews come from our...
There are a lot of errors and fail-safes that come up in EMR Platform, especially when providers are...
Not everything can get resolved, and that is part of the issue that we have with the functionality...
Cost was definitely one of the reasons why we chose EMR Platform over others. With EMR Platform, we...
The ability for EMR Platform to be 100% customizable is a value add, but I would tell customers who...
We have narrative charting functionality in EMR Platform, but it is not something that is used...
Canvas Medical has training opportunities. They really need to have dedicated trainers for providers...
The integration opportunities for EMR Platform are a bit limited. When a vendor is building their...
The implementation was a very hands-on process. We had several one-on-ones through the course of the...
Canvas Medical has a very robust online database of how-tos that is very useful. When I am confused,...
We are a very specific type of practice, and some of the functionality of EMR Platform is too...
We have been thinking through the trainability of the software as we are starting to hire folks. We...
Canvas Medical has been very consistent with what they offer and how they function. EMR Platform...
Canvas Medical is incredibly responsive, and I often get messages from multiple team members as...
All of the data that EMR Platform holds is very tangible outcomes, and that goes from the revenue...
Every once in a while, something is down, but it may or may not be the vendor’s fault; it might be...
In terms of implementations and the training process, there is always stuff that could be better....
I think encouraging client collaboration would be a good thing for Canvas Medical to work on. With...
There is some UI stuff that is just not 100% clear in EMR Platform that I think could be cleaned up....
One of the main reasons we went with this solution was for the integration. We basically went with...
What I loved about the implementation of EMR Platform was the direct access to implementation...
Commentary Summary
Comment Type Breakout