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KLAS Research Director - Tanya Egbert
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Tanya Egbert

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tanya.egbert@klasresearch.com

801-404-5422

 
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User Commentary

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VP/Other Executive

Every few months or so, Care Logistics does an upgrade, and that is very helpful as we evolve the...

Apr 2021
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VP/Other Executive

We can track our compliance with our patient progression plans and compare them to the impact on the...

Apr 2021
||
(0)
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VP/Other Executive

Care Advanced Software interfaces directly with our EMR. It pulls in a lot of great information that...

Apr 2021
||
(0)
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VP/Other Executive

The vendor executives are usually only involved when we have meetings. But they are great to work...

Apr 2021
||
(0)
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VP/Other Executive

We leverage the Transfer Logistics system to enter critical information that tells the story about...

Apr 2021
||
(0)
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VP/Other Executive

Transfer Logistics has helped us to be more efficient to ensure that we are capturing the right...

Apr 2021
||
(0)
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VP/Other Executive

The things that could be improved are the things that we tend to share with Care Logistics. They...

Apr 2021
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(0)
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VP/Other Executive

The vendor helps us by providing us with our performance data. Fairly regularly, we tend to get...

Apr 2021
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(0)
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VP/Other Executive

Patient/Order Logistics gives us visibility into exactly what is going on from a service...

Apr 2021
||
(0)
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VP/Other Executive

Patient/Order Logistics has a ton of great information. We just need to know how to use that...

Apr 2021
||
(0)
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CNO

There are some opportunities for improvement with Care Advanced Software. I am not sure whether...

Apr 2021
||
(0)
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 or  to see details.

CNO

The system allows us to predict the length of stay for some patients. We have DRGs on our patients,...

Apr 2021
||
(0)
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 or  to see details.

CNO

We had a lot of new staff, and Care Logistics came in and did some retraining for our frontline...

Apr 2021
||
(0)
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CNO

Care Logistics is proactive. Everyone reaches out frequently to ask how things are going. If they...

Apr 2021
||
(0)
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CNO

We didn't have a transport team in the organization at the very beginning. That was one thing the...

Apr 2021
||
(0)
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 or  to see details.

CNO

I can pick up the phone anytime and get somebody from Care Logistics to talk to me. If we don't...

Apr 2021
||
(0)
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 or  to see details.

CNO

We have put together committees around the system's daily reporting. We discuss anything from the...

Apr 2021
||
(0)
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CNO

From the very beginning, before we even installed any software, we worked on processes with Care...

Apr 2021
||
(0)
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CNO

The vendor avoids nickel-and-diming. They pretty much tell us the charges up front.

Apr 2021
||
(0)
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CNO

The vendor is very responsive. They handle our issues. We recently brought up some issues with...

Apr 2021
||
(0)
 Thank you  Helpful

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Director

When we first went live with Patient/Order Logistics, we saw some pretty dramatic decreases in the...

Apr 2021
||
(0)
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Director

Care Logistics takes everything out of our EMR and uses HL7 to link everything up. Care Logistics...

Apr 2021
||
(0)
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Director

The vendor charges for travel and the overall software fee, but they don't charge for much else....

Apr 2021
||
(0)
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Director

When COVID-19 hit, Care Logistics reached out and helped us in benchmarking and with some processes...

Apr 2021
||
(0)
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Director

The dashboards are tough. I don't really appreciate Patient/Order Logistics' dashboards very much,...

Apr 2021
||
(0)
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Director

Care Logistics definitely does what they can to make it easy to use the system. For training, the...

Apr 2021
||
(0)
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Director

The only gap with Care Logistics is that their software application needs to start not when patients...

Apr 2021
||
(0)
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Director

I have no issues with Care Logistics' support. The support people are great and set up reviews. The...

Apr 2021
||
(0)
 Thank you  Helpful

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Director

I would recommend Patient/Order Logistics depending on an organization's needs. If a hospital were...

Apr 2021
||
(0)
 Thank you  Helpful

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Manager

I love Care Logistics. When we first got the system, I was very excited to see the functionality...

Apr 2021
||
(0)
 Thank you  Helpful

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Manager

Because of the way we use the system, we have to notify the vendor or our IT department when several...

Apr 2021
||
(0)
 Thank you  Helpful

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Manager

If there were a feature where all the data for an order and diagnosis flowed freely instead of us...

Apr 2021
||
(0)
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 or  to see details.

Manager

Care Logistics presents things to us according to what they see our needs are. There is a specific...

Apr 2021
||
(0)
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Manager

Care Logistics absolutely keeps their promises. They are spot on and keep us on target. I am such a...

Apr 2021
||
(0)
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 or  to see details.

VP/Other Executive

The COVID-19 pandemic consumed our whole world for a year. We haven't talked about anything else....

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Care Logistics' people are excellent to work with. They make our work easy because they put their...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are moving to a different EMR, and that is making me nervous. We would like Care Logistics to be...

Apr 2021
||
(0)
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 or  to see details.

VP/Other Executive

When we initially went live, Care Logistics was on-site and available for us 24/7. They walked our...

Apr 2021
||
(0)
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 or  to see details.

VP/Other Executive

The biggest drawback of this solution is that our staff members have to work in two systems. I wish...

Apr 2021
||
(0)
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 or  to see details.

VP/Other Executive

Care Logistics is very smart. They are always trying to integrate things into the system, but...

Apr 2021
||
(0)
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 or  to see details.

VP/Other Executive

Care Logistics is very good about trying to help us with patient progression. They try to help us...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Care Logistics' support team is there for us. They routinely come on-site to see whether there are...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We started the program with Care Logistics, and in terms of length of stay, operations, and other...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We are disappointed with the product that we replaced Care Logistics' system with. With Care...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Right before COVID-19 hit, we had reached our wildest dreams where everything in the system was...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Care Logistics has done everything that they said they would do. I am very happy with that. In the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The Care Logistics software has enabled us to maintain capacity continuously throughout the...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The value of the solution is hard to even put in place. It has probably saved us millions of...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I have worked with the same set of people the entire time at Care Logistics. They are very...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

People constantly ask me how we do what we do, and I would say we have the capacity we have because...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Patient/Order Logistics helps our EMR to speak to the vendor so that we have the information that we...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Right now, we are struggling with the way we put physicians into our EMR to get their assignments....

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There is no read-only function in the system. There have been times when I have been helping other...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Patient/Order Logistics is a great module. I love the fact that an MRI and CT scan can be scheduled...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Care Logistics' applications are really good, and their support is even better. After a go-live, we...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like Care Advanced Software. It is really good. It helps us know where our patients are and has...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Care Logistics is updating the system to be more user friendly because it takes a lot of clicks to...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I like Transfer Logistics. It is my baby. Transfer Logistics is a great product because it provides...

Mar 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

More things could be interfaced. There are some things that have to be done in an order, and...

Mar 2021
||
(0)
 Thank you  Helpful

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Director

Care Logistics does a really good job with change management. They listened to us about the models...

Mar 2021
||
(0)
 Thank you  Helpful

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Director

The solution is pretty low maintenance. Our IS support is one person, and we very rarely ask that...

Mar 2021
||
(0)
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