Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-800-920-4109.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Patient Flow on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Hospital Operating System Comments
Filtered view: All

KLAS Research Director - Tanya Egbert
Subject Expert

Tanya Egbert

Research Director

tanya.egbert@klasresearch.com

801-404-5422

 
 View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Patient Flow on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

VP/Other Executive

Every few months or so, Care Logistics does an upgrade, and that is very helpful as we evolve the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We can track our compliance with our patient progression plans and compare them to the impact on the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Care Advanced Software interfaces directly with our EMR. It pulls in a lot of great information that...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor executives are usually only involved when we have meetings. But they are great to work...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We leverage the Transfer Logistics system to enter critical information that tells the story about...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Transfer Logistics has helped us to be more efficient to ensure that we are capturing the right...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The things that could be improved are the things that we tend to share with Care Logistics. They...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The vendor helps us by providing us with our performance data. Fairly regularly, we tend to get...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Patient/Order Logistics gives us visibility into exactly what is going on from a service...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Patient/Order Logistics has a ton of great information. We just need to know how to use that...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

CNO

There are some opportunities for improvement with Care Advanced Software. I am not sure whether...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

CNO

The system allows us to predict the length of stay for some patients. We have DRGs on our patients,...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

CNO

We had a lot of new staff, and Care Logistics came in and did some retraining for our frontline...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

CNO

Care Logistics is proactive. Everyone reaches out frequently to ask how things are going. If they...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

CNO

We didn't have a transport team in the organization at the very beginning. That was one thing the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

CNO

I can pick up the phone anytime and get somebody from Care Logistics to talk to me. If we don't...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

CNO

We have put together committees around the system's daily reporting. We discuss anything from the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

CNO

From the very beginning, before we even installed any software, we worked on processes with Care...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

CNO

The vendor avoids nickel-and-diming. They pretty much tell us the charges up front.

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

CNO

The vendor is very responsive. They handle our issues. We recently brought up some issues with...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

When we first went live with Patient/Order Logistics, we saw some pretty dramatic decreases in the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Care Logistics takes everything out of our EMR and uses HL7 to link everything up. Care Logistics...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor charges for travel and the overall software fee, but they don't charge for much else....

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

When COVID-19 hit, Care Logistics reached out and helped us in benchmarking and with some processes...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The dashboards are tough. I don't really appreciate Patient/Order Logistics' dashboards very much,...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Care Logistics definitely does what they can to make it easy to use the system. For training, the...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The only gap with Care Logistics is that their software application needs to start not when patients...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I have no issues with Care Logistics' support. The support people are great and set up reviews. The...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I would recommend Patient/Order Logistics depending on an organization's needs. If a hospital were...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

I love Care Logistics. When we first got the system, I was very excited to see the functionality...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Because of the way we use the system, we have to notify the vendor or our IT department when several...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

If there were a feature where all the data for an order and diagnosis flowed freely instead of us...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Care Logistics presents things to us according to what they see our needs are. There is a specific...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Manager

Care Logistics absolutely keeps their promises. They are spot on and keep us on target. I am such a...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The COVID-19 pandemic consumed our whole world for a year. We haven't talked about anything else....

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Care Logistics' people are excellent to work with. They make our work easy because they put their...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We are moving to a different EMR, and that is making me nervous. We would like Care Logistics to be...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

When we initially went live, Care Logistics was on-site and available for us 24/7. They walked our...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

The biggest drawback of this solution is that our staff members have to work in two systems. I wish...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Care Logistics is very smart. They are always trying to integrate things into the system, but...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Care Logistics is very good about trying to help us with patient progression. They try to help us...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Care Logistics' support team is there for us. They routinely come on-site to see whether there are...

Apr 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We started the program with Care Logistics, and in terms of length of stay, operations, and other...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

We are disappointed with the product that we replaced Care Logistics' system with. With Care...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Right before COVID-19 hit, we had reached our wildest dreams where everything in the system was...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Care Logistics has done everything that they said they would do. I am very happy with that. In the...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The Care Logistics software has enabled us to maintain capacity continuously throughout the...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

The value of the solution is hard to even put in place. It has probably saved us millions of...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

I have worked with the same set of people the entire time at Care Logistics. They are very...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

People constantly ask me how we do what we do, and I would say we have the capacity we have because...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Patient/Order Logistics helps our EMR to speak to the vendor so that we have the information that we...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Right now, we are struggling with the way we put physicians into our EMR to get their assignments....

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

There is no read-only function in the system. There have been times when I have been helping other...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Patient/Order Logistics is a great module. I love the fact that an MRI and CT scan can be scheduled...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Care Logistics' applications are really good, and their support is even better. After a go-live, we...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I like Care Advanced Software. It is really good. It helps us know where our patients are and has...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Care Logistics is updating the system to be more user friendly because it takes a lot of clicks to...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

I like Transfer Logistics. It is my baby. Transfer Logistics is a great product because it provides...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

More things could be interfaced. There are some things that have to be done in an order, and...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

Care Logistics does a really good job with change management. They listened to us about the models...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

Director

The solution is pretty low maintenance. Our IS support is one person, and we very rarely ask that...

Mar 2021
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​