Tell us about you

Work Email required

Organization required

First Name required

Last Name required

Job Title required

Phone required (###) ###-####, or int ######...

City required

State/Province required

Tell us about your organization

error messages will go here...

Looks like we’re already familiar with you!

Please press next to continue with the survey.

Looks like we’re already familiar with you!

According to your account type you are not eligible to take surveys at this time. If this is a mistake, please contact KLAS.

If you are trying to access KLAS research data and reports, an email has been sent to   with a link to login.

If the email doesn't appear in your inbox, ask your IT department to add KLASresearch.com to your company spam filter's "whitelist", and check your email's spam folder.

Membership Commitment

In exchange for giving their feedback, healthcare providers can create an account to get access to industry reports, user commentary, and real-time ratings.

By submitting your account request, you are engaged in patient care as either an employee (or contractor) of your provider organization and that you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically. To learn more about how we process and protect your personal data, you may view our Privacy policy.

By submitting your account request, you confirm that you have reviewed and agree to abide by the Terms of Use for this website as updated periodically.

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

 

To learn more about how we process and protect your personal data, you may view our Privacy policy.

Thank You! Your information was submitted successfully!

Next Steps - An email has been sent to . Please follow its instructions to verify your email, and login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank You! Your information was submitted successfully!

Next Steps - A KLAS representative will contact you to discuss working with KLAS, typically within 24 to 48 hours.

If you have any further questions please contact info@klasresearch.com or 1-801-226-5120.

Surprise! Looks like we already have an account for you.

An email has been sent to blah@blah.com with a link to login.

If the email doesn't appear in your inbox, try asking your IT department to add KLASresearch.com to your company spam filter's "whitelist", and checking your email's spam folder.

Thank you !

Access info about Ambulatory RCM Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)


Concierge RCM Comments
Filtered view: All

KLAS Research Director - Aaron Gleave
Subject Expert

Aaron Gleave

Research Director

aaron.gleave@klasresearch.com

 
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Report

Preferences

   Bookmark

Related Blogs

Commentary Summary

Positive
##%
Neither
##%
Negative
##%

Thank you !

Access info about Ambulatory RCM Services on your dashboard or bookmark under

(Your Products / Your Organization's Products)

Want to see full details?

User Commentary

Sort by

Manager

I have issues with CareCloud's billing. They are horrible at it. They have absolutely no idea how to...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

CareCloud needs to work on their cases' quality assurance and follow up. The previous company that...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are a few folks who I have talked to at CareCloud who are great. Those people are very...

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

It would be nice if CareCloud had more reporting options.

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We pay CareCloud very little, and we get very little in return. We get what we pay for.

Apr 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

CareCloud does an okay job with our claims. We also send some coding their way to alleviate some of...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We have had some of CareCloud's work come up with errors, and I have had to discuss this with them....

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Our training from CareCloud was decent. It mostly consisted of tutorials on CareCloud campus. I...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

As I have been getting into the numbers more and have been seeing what CareCloud has been doing, I...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

CareCloud has added more services, and they say they will handle some issues. I am waiting for a...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

The vendor has been very fair, consistent, and on point with the collections they report and with...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

For some issues, it takes us months to get a response. After a couple of months, I asked the vendor...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When I call the support line, I am never on hold unless I am asking about credit card issues. I get...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

CareCloud doesn't provide much value right now. I am entertaining a different company whose services...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I am sure the contract will have an end date, but the project is ongoing until the end date is...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

CareCloud definitely nickel-and-dimes. I just found out that when a patient has a credit, CareCloud...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

CareCloud posts a lot of incorrect things. When I have to call the support people, I can't...

Dec 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Dealing with CareCloud's billing department is incredibly difficult. It used to be pretty...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When I make a request, I end up waiting weeks before I get a response. One particular patient has...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

There are a lot of small things with CareCloud that are annoying. Medicaid comes up with erroneous...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

CareCloud does exceed our expectations. I wish the collectors were a little more knowledgeable about...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

We usually deal with CareCloud via a task box, unless the person doesn't understand what we are...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

For bigger practices, the service will be more beneficial. The vendor will work hard because at the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

CareCloud tried to take away services and increase costs about a year ago. We almost terminated the...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

COO

We have had several client service representatives in the past few years. Across the board, we have...

Nov 2020
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF