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Casechek Commentary
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Subject Expert
Cris Ludwig
Associate Engagement Partner
KLAS Associate Engagement Partner - Cris Ludwig
 

Commentary Summary

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User Commentary

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Director

The outcomes that we were after were financial. There were a lot of other efficiency metrics that we...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

The value of Casechek's solution is really in integrating disparate systems together into one...

Comment Tone Positive
Pillars Loyalty, Value
Evaluation Unrated

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Director

Casechek's number-one key strength is that they have the most maturely developed, seamless product...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We have spent a ton of time on our implementation and defining what our go-live goals look like,...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

I'm a pretty happy camper. Outside of some things with the road map, I don’t have a ton of negative...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Casechek is doing a good job of emailing us when things are coming up, but I think we need to work...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

In terms of interoperability, Casechek is pulling a bunch of disparate systems together, automating...

Comment Tone Positive
Pillars Operations, Product
Evaluation Unrated

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Director

Casechek has had one point person as a project leader to drive a lot of the implementation work and...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

To be successful, a customer implementing Casechek's system should know exactly what their EHR and...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

We have seen a little of Casechek's road map, and they have been very responsive to pain points that...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We looked at a couple of vendors, and I think it really helped that we were familiar with and...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

I think very highly of Casechek's product. There are a couple of things that I know we are working...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

We are able to, from an ROI perspective, take the time to deeply analyze things and do the data...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

Casechek's solution automates the review process of what was documented and used in a given case. It...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Casechek's system solves a very big pain point for our team; it automates a very manual, laborious...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

There are a lot of things that we have brought up over the past year that Casechek is continuing to...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Director

The implementation went really well. Casechek did a really good job of helping us through the...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

I feel like there is a little disconnect now that we have moved forward. Making sure that we...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Director

Casechek is always available. If I reach out, they respond. They are always willing to help. We have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Casechek can maybe innovate a little more in helping us with some problems we have. Casechek is...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Casechek's solution is really easy to use. I just think end users struggle because it isn’t what...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

We did an RFP with Casechek and several other vendors. Casechek was chosen based on that RFP and the...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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VP/Other Executive

Casechek is not a typical implementation partner. They seem like they are more part of the team, and...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

Casechek drives our satisfaction with their service. The executives at their organization have...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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VP/Other Executive

With Casechek, we were able to save an FTE's amount of work for someone who was manually putting...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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VP/Other Executive

My expected outcome was to see our EHR data and how accurate we are in documenting what we have...

Comment Tone Positive
Pillars Culture
Evaluation Unrated

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VP/Other Executive

My advice to someone implementing this solution is to make sure they get the OR or the perioperative...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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VP/Other Executive

The product meets our needs, but we haven't had anything new since then. Casechek has an opportunity...

Comment Tone Positive
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

We had an extensive implementation period due to constraints on our side. However, that allowed us...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

We chose Casechek because of the ease of use and simplicity of their system. It solves the problems...

Comment Tone Positive
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

The only item I would like to see from using Casechek is the ability to communicate with vendors...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

With Casechek, we have seen reduced bill-cycle time, reduced overbilling, and more accurate pricing....

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

With Casechek, we want to have data to drive better future outcomes when it comes to financial waste...

Comment Tone Negative
Pillars Product, Value
Evaluation Unrated

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Director

When we were looking at getting a solution, we went to the market and had reviews and demos with a...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

I would tell a customer implementing Casechek to first and foremost understand what a bill-only...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

One of Casechek’s strengths is their team. They have a very knowledgeable and responsive team. Their...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

Casechek could take the tool to the next level, and I'm sure customers have been begging for some...

Comment Tone Negative
Pillars Loyalty, Relationship
Evaluation Unrated

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Director

With Casechek, we can quickly see the data and utilize it to drive change and have conversations...

Comment Tone Positive
Pillars Relationship, Operations, Product
Evaluation Unrated

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Director

With Casechek, we see how many fees we are paying certain vendors. We weren't aware of those. We...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Director

Potential Casechek customers should talk to other customers who have used Casechek; they shouldn't...

Comment Tone Negative
Pillars Relationship
Evaluation Unrated

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Director

The biggest outcome we are seeing from Casechek is visibility into data. Before we had the platform,...

Comment Tone Positive
Pillars Loyalty, Product, Value
Evaluation Unrated

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VP/Other Executive

I found Casechek to be very collaborative in making sure their platform could fit our ERP tool. The...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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VP/Other Executive

I found the implementation team to be extremely helpful. They have a really good model set up. We...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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VP/Other Executive

Casechek is pretty intuitive. Sometimes I get surprised when the end users see it a little...

Comment Tone Positive
Pillars Relationship, Operations, Product
Evaluation Unrated

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VP/Other Executive

We are achieving what we set out to achieve with the implementation of Casechek. Their engagement...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Director

Casechek initially did not provide on-site support in the implementation. It was more of a virtual...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Our implementation got delayed, and during the time we were waiting, Casechek did not charge us at...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

Many of Casechek’s senior leaders have reached out to check in and see how things are going or to...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Director

We considered a bunch of vendors other than Casechek, but what really set them apart was the fact...

Comment Tone Positive
Pillars Loyalty, Product
Evaluation Unrated

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Director

Our satisfaction with Casechek comes from the time and challenges that it has cut down, like the...

Comment Tone Positive
Pillars Relationship, Value
Evaluation Unrated

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Director

The one dissatisfaction I have with Casechek is that we have so many different sites, and for each...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

Casechek provided a lot of training. They trained not only our people but also all our vendors, and...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Director

One outcome we are seeing with Casechek is validation that we are being charged the right amount by...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

With respect to outcomes, Casechek has brought to light many of our internal issues. It has shed a...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

A lot of customers want to hold off on solutions like Casechek's because our EHR vendor is trying to...

Comment Tone Negative
Pillars Loyalty, Relationship, Product
Evaluation Unrated

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Director

Casechek has benefited not just my own department but also our procurement and purchasing teams. It...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

One complaint I have is that part of the functionality of Casechek gives us the ability, once the...

Comment Tone Negative
Pillars Product
Evaluation Unrated

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Director

The NoTouchPO functionality in Casechek has been amazing. If everything checks out between the bill...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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Director

The analytics in Casechek give us insight into the key things that we are using. The analytics...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Director

Casechek has definitely delivered on what it can do, and we are going to explore what else it can...

Comment Tone Positive
Pillars Loyalty
Evaluation Unrated

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Director

One reason as to why I would choose Casechek again if I were making the decision is just the...

Comment Tone Positive
Pillars Loyalty, Product, Value
Evaluation Unrated

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Director

When it comes to Casechek’s service, they have literally stood with us side by side and held our...

Comment Tone Positive
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The main things that Casechek integrates with are our EMR system and the system where the purchase...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

I don't have any complaints about Casechek. No news is good news when it comes to stability and...

Comment Tone Positive
Pillars Relationship, Product
Evaluation Unrated

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Manager

The advice I would give to a customer who is implementing Casechek to be successful would be to get...

Comment Tone Negative
Pillars Relationship, Operations
Evaluation Unrated

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Manager

The key strength of Casechek is their commitment. Once someone decides to go with them, the vendor...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

I don't have a problem reaching out to the appropriate people at Casechek. The vendor is pretty good...

Comment Tone Positive
Pillars Relationship
Evaluation Unrated

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Manager

Casechek did a lot of group training with my team. Our team is very well versed because of the...

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Casechek is an automated bill-only solution that holds vendors accountable for what they are...

Comment Tone Positive
Pillars Value
Evaluation Unrated

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Manager

The implementation of Casechek was very good. We had a good experience.

Comment Tone Positive
Pillars Operations
Evaluation Unrated

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Manager

Casechek has a proven track record. We are achieving our goals with the system in terms of...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

With Casechek, we are having issues where we are seeing that companies are still invoicing us for...

Comment Tone Negative
Pillars Culture
Evaluation Unrated

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Manager

I have been asked numerous times about the solution. The things that I usually talk about are its...

Comment Tone Positive
Pillars Product
Evaluation Unrated

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Manager

Casechek automates our bill-only process and drives a lot of value with the clinical documentation...

Comment Tone Positive
Pillars Product, Value
Evaluation Unrated

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