Casechek Commentary
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Subject Expert
Kyle Chilton
Solutions Manager
Commentary Summary
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User Commentary
Value
The outcomes that we were after were financial. There were a lot of other efficiency metrics that we...
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Loyalty, Value
The value of Casechek's solution is really in integrating disparate systems together into one...
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Relationship
Casechek's number-one key strength is that they have the most maturely developed, seamless product...
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Operations
We have spent a ton of time on our implementation and defining what our go-live goals look like,...
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Relationship
I'm a pretty happy camper. Outside of some things with the road map, I don’t have a ton of negative...
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Relationship
Casechek is doing a good job of emailing us when things are coming up, but I think we need to work...
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Operations, Product
In terms of interoperability, Casechek is pulling a bunch of disparate systems together, automating...
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Relationship, Operations
Casechek has had one point person as a project leader to drive a lot of the implementation work and...
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Relationship, Operations
To be successful, a customer implementing Casechek's system should know exactly what their EHR and...
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Relationship
We have seen a little of Casechek's road map, and they have been very responsive to pain points that...
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Loyalty
We looked at a couple of vendors, and I think it really helped that we were familiar with and...
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Loyalty, Relationship
I think very highly of Casechek's product. There are a couple of things that I know we are working...
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Product, Value
We are able to, from an ROI perspective, take the time to deeply analyze things and do the data...
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Product
Casechek's solution automates the review process of what was documented and used in a given case. It...
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Relationship, Value
Casechek's system solves a very big pain point for our team; it automates a very manual, laborious...
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Relationship, Product
There are a lot of things that we have brought up over the past year that Casechek is continuing to...
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Operations
The implementation went really well. Casechek did a really good job of helping us through the...
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Relationship, Operations
I feel like there is a little disconnect now that we have moved forward. Making sure that we...
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Relationship
Casechek is always available. If I reach out, they respond. They are always willing to help. We have...
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Relationship
Casechek can maybe innovate a little more in helping us with some problems we have. Casechek is...
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Product
Casechek's solution is really easy to use. I just think end users struggle because it isn’t what...
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Loyalty, Product
We did an RFP with Casechek and several other vendors. Casechek was chosen based on that RFP and the...
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Relationship, Operations
Casechek is not a typical implementation partner. They seem like they are more part of the team, and...
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Relationship
Casechek drives our satisfaction with their service. The executives at their organization have...
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Value
With Casechek, we were able to save an FTE's amount of work for someone who was manually putting...
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Culture
My expected outcome was to see our EHR data and how accurate we are in documenting what we have...
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Relationship, Operations
My advice to someone implementing this solution is to make sure they get the OR or the perioperative...
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Loyalty, Relationship, Product
The product meets our needs, but we haven't had anything new since then. Casechek has an opportunity...
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Operations
We had an extensive implementation period due to constraints on our side. However, that allowed us...
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Loyalty, Relationship
We chose Casechek because of the ease of use and simplicity of their system. It solves the problems...
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Loyalty, Product
The only item I would like to see from using Casechek is the ability to communicate with vendors...
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Value
With Casechek, we have seen reduced bill-cycle time, reduced overbilling, and more accurate pricing....
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Product, Value
With Casechek, we want to have data to drive better future outcomes when it comes to financial waste...
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Loyalty
When we were looking at getting a solution, we went to the market and had reviews and demos with a...
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Relationship
I would tell a customer implementing Casechek to first and foremost understand what a bill-only...
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Relationship
One of Casechek’s strengths is their team. They have a very knowledgeable and responsive team. Their...
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Loyalty, Relationship
Casechek could take the tool to the next level, and I'm sure customers have been begging for some...
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Relationship, Operations, Product
With Casechek, we can quickly see the data and utilize it to drive change and have conversations...
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Value
With Casechek, we see how many fees we are paying certain vendors. We weren't aware of those. We...
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Relationship
Potential Casechek customers should talk to other customers who have used Casechek; they shouldn't...
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Loyalty, Product, Value
The biggest outcome we are seeing from Casechek is visibility into data. Before we had the platform,...
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Relationship, Product
I found Casechek to be very collaborative in making sure their platform could fit our ERP tool. The...
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Operations
I found the implementation team to be extremely helpful. They have a really good model set up. We...
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Relationship, Operations, Product
Casechek is pretty intuitive. Sometimes I get surprised when the end users see it a little...
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Relationship, Operations
We are achieving what we set out to achieve with the implementation of Casechek. Their engagement...
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Operations
Casechek initially did not provide on-site support in the implementation. It was more of a virtual...
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Operations
Our implementation got delayed, and during the time we were waiting, Casechek did not charge us at...
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Relationship
Many of Casechek’s senior leaders have reached out to check in and see how things are going or to...
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Loyalty, Product
We considered a bunch of vendors other than Casechek, but what really set them apart was the fact...
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Relationship, Value
Our satisfaction with Casechek comes from the time and challenges that it has cut down, like the...
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Loyalty, Relationship, Product
The one dissatisfaction I have with Casechek is that we have so many different sites, and for each...
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Operations
Casechek provided a lot of training. They trained not only our people but also all our vendors, and...
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Product, Value
One outcome we are seeing with Casechek is validation that we are being charged the right amount by...
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Product, Value
With respect to outcomes, Casechek has brought to light many of our internal issues. It has shed a...
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Loyalty, Relationship, Product
A lot of customers want to hold off on solutions like Casechek's because our EHR vendor is trying to...
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Product
Casechek has benefited not just my own department but also our procurement and purchasing teams. It...
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Product
One complaint I have is that part of the functionality of Casechek gives us the ability, once the...
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Product, Value
The NoTouchPO functionality in Casechek has been amazing. If everything checks out between the bill...
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Product
The analytics in Casechek give us insight into the key things that we are using. The analytics...
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Loyalty
Casechek has definitely delivered on what it can do, and we are going to explore what else it can...
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Loyalty, Product, Value
One reason as to why I would choose Casechek again if I were making the decision is just the...
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Relationship, Operations
When it comes to Casechek’s service, they have literally stood with us side by side and held our...
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Product
The main things that Casechek integrates with are our EMR system and the system where the purchase...
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Relationship, Product
I don't have any complaints about Casechek. No news is good news when it comes to stability and...
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Relationship, Operations
The advice I would give to a customer who is implementing Casechek to be successful would be to get...
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Relationship
The key strength of Casechek is their commitment. Once someone decides to go with them, the vendor...
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Relationship
I don't have a problem reaching out to the appropriate people at Casechek. The vendor is pretty good...
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Operations
Casechek did a lot of group training with my team. Our team is very well versed because of the...
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Value
Casechek is an automated bill-only solution that holds vendors accountable for what they are...
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Operations
The implementation of Casechek was very good. We had a good experience.
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Product
Casechek has a proven track record. We are achieving our goals with the system in terms of...
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Culture
With Casechek, we are having issues where we are seeing that companies are still invoicing us for...
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Product
I have been asked numerous times about the solution. The things that I usually talk about are its...
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Product, Value
Casechek automates our bill-only process and drives a lot of value with the clinical documentation...
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