Transfer Center
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Niel Oscarson
Customer Insights Director
KLAS Customer Insights Director - Niel Oscarson
 
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User Commentary

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Manager

The people at ABOUT Healthcare are a little pushy. I know that happens in business. We are...

May 2022
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Manager

Right now, Transfer Center meets our needs. We don’t use Transfer Center for patient flow anymore....

May 2022
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Manager

When Central Logic first rolled out the paging functionality to us, we could only page one person at...

May 2022
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Manager

The vendor has changed their name to ABOUT Healthcare and is expanding some things. There wasn’t...

May 2022
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Analyst/Coordinator

It seems like every time the vendor pushes something out, it is broken or something odd happens....

Apr 2022
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Analyst/Coordinator

The product is user friendly on the front end. That part is smooth and works as promoted. The...

Apr 2022
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Analyst/Coordinator

Our facility is trying to look forward. But the product doesn't integrate nicely, and there are...

Apr 2022
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Analyst/Coordinator

Early on, we asked the vendor whether the product had certain capabilities, and the vendor told us...

Apr 2022
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Analyst/Coordinator

We implemented this product at the same time that we implemented another product. We felt like there...

Apr 2022
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Analyst/Coordinator

Transfer Center helps us do our job. The vendor stays out of how we use the product, so the initial...

Apr 2022
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Analyst/Coordinator

The product is lacking in terms of reporting functionality. The vendor said we would have robust...

Apr 2022
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Manager

The product's reports are really comprehensive and easy for end users. We can get a report on every...

Apr 2022
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Manager

I like that the vendor's executives are very involved in the product and in touch with the...

Apr 2022
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Manager

The product is a little slow when it comes to internet responsiveness.

Apr 2022
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Manager

The solution is an application, so obviously, if we want something added, the vendor has to modify...

Mar 2022
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Manager

The system is very user friendly. The vendor makes improvements on a yearly basis, and they reach...

Mar 2022
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Manager

The support the vendor provides is good. The vendor executives are very involved. If I am not able...

Mar 2022
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VP/Other Executive

The solution is an Excel spreadsheet on steroids. I like that it gives a narrative about the...

Mar 2022
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VP/Other Executive

The system is easy to use, and it is easy to run data. The staff is happy with it and doesn’t...

Mar 2022
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VP/Other Executive

I would like to have hard stops available so the staff members have to fill certain things out in...

Mar 2022
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Manager

Central Logic is such a good company. The support we receive is excellent, and we meet often with...

Mar 2022
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Manager

The integrations we use with Central Logic's system work very well. The vendor has an analytics...

Mar 2022
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Director

Based on ROI, if people don’t have a product like Transfer Center, things won't flow. The product is...

Feb 2022
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Director

Transfer Center has very dependable service. I have used other systems, and Transfer Center performs...

Feb 2022
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Director

I feel like having a customer-service approach from a large company is a big deal. We have had staff...

Feb 2022
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Director

The staff members that handle Transfer Center are dependable and helpful. We had some glitches that...

Feb 2022
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Manager

Central Logic does not charge for every little thing, and that is very nice.

Jul 2021
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Manager

Central Logic's implementation services and upgrades are their biggest flaws. Central Logic doesn’t...

Jul 2021
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Manager

The quality of Central Logic's phone and web support is good, but the support people take longer to...

Jul 2021
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Manager

Central Logic’s major strength is their robust transfer service center. The transfer service center...

Jul 2021
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Manager

Sometimes, Central Logic has tried to upgrade too often; at one point, they would do an enhancement...

Jul 2021
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CIO

The end users love the product a lot. It is very easy to work with. The upgrades go very smoothly....

Jun 2021
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CIO

Central Logic is a nice little company to deal with. They are very personable. I have met with...

Jun 2021
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