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Transfer Center
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User Commentary

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Manager

Central Logic does not charge for every little thing, and that is very nice.

Jul 2021
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Manager

Central Logic's implementation services and upgrades are their biggest flaws. Central Logic doesn’t...

Jul 2021
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Manager

The quality of Central Logic's phone and web support is good, but the support people take longer to...

Jul 2021
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(0)
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Manager

Central Logic’s major strength is their robust transfer service center. The transfer service center...

Jul 2021
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(0)
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Manager

Sometimes, Central Logic has tried to upgrade too often; at one point, they would do an enhancement...

Jul 2021
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CIO

The end users love the product a lot. It is very easy to work with. The upgrades go very smoothly....

Jun 2021
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(0)
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CIO

Central Logic is a nice little company to deal with. They are very personable. I have met with...

Jun 2021
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Manager

We have transitioned off Transfer Center. It is extremely expensive for what the system actually...

May 2021
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Manager

Transfer Center's functionality is fine and operates as tested. From an IT standpoint, the system is...

May 2021
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Manager

With our last platform update, everything was all included, so there were no separate charges. The...

May 2021
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Manager

There are a few more things that I would like with functionality, but overall, the system does very...

May 2021
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Manager

The new platform version is amazing because the vendor can update it every two weeks, and that is...

May 2021
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Manager

Central Logic does very well with training. They work very hard to make sure that everything...

May 2021
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Manager

The vendor has an entire portal that is just dedicated to customer support. We can just request...

May 2021
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(0)
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Manager

The executives at Central Logic are fantastic. Their administrative team is very responsive to...

May 2021
||
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Manager

The comprehensiveness of the documentation, the ability to document several different things in one...

May 2021
||
(0)
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Manager

Central Logic’s customer support and implementation teams are amazing. I have been working with the...

May 2021
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(0)
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VP/Other Executive

Central Logic recently dropped their legacy system and upgraded to a new system. It has not...

May 2021
||
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VP/Other Executive

The reporting features are well suited for offering the data that is necessary to operate a busy...

May 2021
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Manager

Our call scheduling has gotten a lot better in the last couple of years. We use the solution's...

Mar 2021
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Manager

I do a lot of troubleshooting for Transfer Center, but the vendor has walked me through how to...

Mar 2021
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Manager

The vendor appointed a regional person for us to work with. That person is very good. Any time I...

Mar 2021
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(0)
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Manager

Our main challenges have been bed placements and staffing. The solution doesn't have any areas that...

Mar 2021
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(0)
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Manager

Once people start using the system, it is very good and user friendly. There are different fields,...

Mar 2021
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(0)
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Manager

The quality of the vendor's phone and web support depends on some things. People can go through the...

Mar 2021
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Manager

Lately, the vendor has been asking for too much money. They don't avoid charging us for every little...

Mar 2021
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(0)
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Manager

I have recommended the product to others. The application is very flexible, and it does a lot of...

Mar 2021
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(0)
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Manager

We pretty much use the system as a data-saving tool, and we get reports and things like that from...

Mar 2021
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Manager

The vendor is very customer oriented. They usually ask us what upgrades we want to see in the...

Mar 2021
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(0)
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Manager

The system is pretty good. We have tweaked it to work the way we want it to work. The vendor also...

Mar 2021
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(0)
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Director

Central Logic is creating a new, better product that is a little more versatile than the current...

Mar 2021
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(0)
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Director

I like Central Logic Transfer Center, but it is at the end of its life. The system won't last...

Mar 2021
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(0)
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Director

Central Logic Transfer Center has challenges with the interfaces to our contemporary software.

Mar 2021
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(0)
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Manager

Central Logic has had a change in their CEO. I am personally not a fan of the CEO. Before the new...

Feb 2021
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(0)
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Manager

Transfer Center is so easy to use. I really love it. Going from Excel spreadsheets to Transfer...

Feb 2021
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(0)
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Manager

The reporting in Transfer Center is very comprehensive. I can build my own reports that fit my...

Feb 2021
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(0)
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Manager

The support from Central Logic has fallen off a bit since the pandemic started. I have missed their...

Feb 2021
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(0)
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Manager

Central Logic needs to communicate better about downtime. I feel like we need to know about downtime...

Feb 2021
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(0)
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Manager

Executives at Central Logic have reached out to us. Central Logic has been an absolutely wonderful...

Feb 2021
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(0)
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Manager

Transfer Center is very user friendly. Central Logic has always listened to our enhancement...

Feb 2021
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(0)
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Director

I haven’t been able to do any reports for over a year out of Central Logic's solution. The...

Feb 2021
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(0)
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Director

I appreciate Central Logic’s willingness to fix the problems within Transfer Center. It is the speed...

Feb 2021
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(0)
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Director

If the nurses call the Transfer Center service department, the people in that department are very...

Feb 2021
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(0)
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Director

We used Transfer Center the way we were trained to use it. Whenever we were trying to identify where...

Feb 2021
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(0)
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Manager

We do our own reporting. We don’t think the Transfer Center reporting suite is sophisticated enough...

Feb 2021
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(0)
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Manager

When we put in a support ticket, Central Logic is pretty good at getting back to us and resolving...

Feb 2021
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(0)
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Manager

There is some discussion of doing some more internal development. We are a large organization, and...

Feb 2021
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(0)
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Manager

Central Logic is a niche vendor. There aren’t a lot of transfer-center software systems. Prior to us...

Feb 2021
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(0)
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Manager

Central Logic’s pricing scheme or pattern didn’t make a whole lot of sense to us. It didn't reflect...

Feb 2021
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(0)
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Manager

The vendor has a good bit of turnover with the people that are assigned to us. When we get up to...

Feb 2021
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(0)
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Manager

We have asked Central Logic for several enhancements to connect to our Active Directory so that we...

Feb 2021
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(0)
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Director

The ongoing support is the same no matter what area I call. The customer service makes me feel like...

Jan 2021
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(0)
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Director

Central Logic is very proactive. When COVID-19 hit, they called us and asked whether we were...

Jan 2021
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(0)
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Director

The impact of a command center is that when we bring patients in, we have control and flexibility....

Jan 2021
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(0)
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Director

It has been a while now, and we haven't moved forward with the advanced reporting. That piece has...

Jan 2021
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(0)
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Director

I think Central Logic overdelivers, and I appreciate that. The product is very creative and...

Jan 2021
||
(0)
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Director

I really love Central Logic's willingness to deliver new technology for our needs. If we have an...

Jan 2021
||
(0)
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Director

I think the vendor is very proactive regarding COVID-19. There are a lot of different individuals...

Jan 2021
||
(0)
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Director

I would say Transfer Center is worth the money. At one point, we had to ask for a discount for a...

Jan 2021
||
(0)
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Director

The overall performance of the product has been excellent. I am always recommending it. I really...

Jan 2021
||
(0)
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Director

Overall, I would rate Central Logic high for their implementation services. Their advanced reporting...

Jan 2021
||
(0)
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Director

I have not wanted a whole lot more than what I have needed in terms of integration. There are...

Jan 2021
||
(0)
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VP/Other Executive

Our biggest barrier to fully optimizing Transfer Center is converting the available data into...

Dec 2020
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(0)
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VP/Other Executive

Having our Central Logic command center has had a significant impact on us. We are the central hub...

Dec 2020
||
(0)
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