Soarian Financials
Filtered view: All

Subject Expert
Coray Tate
VP of Research / Strategy, Clinical
KLAS VP of Research / Strategy, Clinical - Coray Tate
 
View Advanced Filters
Advanced Filters
Size Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Preferences

   Bookmark

Commentary Summary

Positive
##%
Neither
##%
Negative
##%
to see the full dataset.

if you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

Sort by
Manager

Some of the challenges that we have when we are requesting fixes, updates, or builds are that we are...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Compared to the older system we had before, we have seen a significant improvement in using Soarian...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

One of the biggest benefits to Soarian Financials is it is a real-time system. Items flow to my work...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Cerner's upgrade services are great. The vendor assigns a team and a project manager for upgrades....

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Cerner's solution has been on Internet Explorer, but now, the vendor has decided to move the...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

A lot of Cerner's support people are leaving them and going to different companies.

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

The vendor's clinical system works well. We have been live on the financial part of the system for...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Cerner absolutely nickel-and-dimes us. We have paid a lot of money for extra support and custom work...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Cerner has continued to support and grow Soarian Financials. I don't think that the vendor has ever...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Cerner’s beta partners always get the first features, extra support, and access to all of Cerner’s...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Cerner is not our primary implementation partner, but we had a successful conversion years ago that...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Soarian Financials is pretty strong, but it isn't perfect. I like it. It is fast and web based, and...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

I have a very good relationship with our Cerner account team. They are very responsive, and they are...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Soarian Financials has been a good package for us. It has allowed us to unify patient access on a...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Cerner does not offer any consumer integration into their product suite. There is no visible...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Foundationally, we had to decide whether we wanted an integrated package for our future that...

Mar 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If I had to start over on the system again, I would do things differently. I often wonder whethere I...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner charges for every little thing. Our experience is sometimes a bit disappointing because we...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The system is very easy to use, but I still find that it is very modular and not well integrated....

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

When we originally implemented the product, we really struggled. I don’t know whether there was the...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

On the billing side, the system has a lot of bells and whistles. There are things we can use. But on...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Part of Cerner's new long-term plan with Oracle is to leverage Soarian Financials for billing and...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner has their challenges. They are growing, and now they have Oracle. We were supposed to have...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

If we need Cerner’s help with anything, such as modifying a rule or talking about a new regulation,...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner has a lot of online training now. The training isn't in person anymore. If an organization...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The product has no problem with sending data out. Cerner is very good there. They send out what we...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner uses different terminology than we use, and that is difficult for our users. We need to speak...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Our support right now is Cerner’s help desk, and the help desk people are horrible. The first tier...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The people for Soarian Financials are better than the other Cerner people. The Soarian people are...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Soarian Financials is growing and getting better all the time. I like that Cerner decided to move...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have to really engage the upgrade center at Cerner to stay on top of things. We do not pay for...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had to reengineer how we functioned when we started using Cerner's system. The system was...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

One thing that I don’t understand is that Soarian Financials is a strong, powerful financial system...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Within Soarian Financials, there are plenty of master files. They are like tables of rule sets. We...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cerner is a vendor rather than a partner. If I notice an issue or there is something I have...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Cerner seems to be putting more effort into Soarian Financials. They are combining the system with...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

Soarian Financials is a solid system. I am happy with it. We have learned how to use it effectively,...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

CIO

It would be ideal if Cerner could build the system out a little stronger so that we could eliminate...

Feb 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

In terms of how we use Soarian Financials, the system works very well. We can get a lot of the data...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are things we would like to see added that take a while to get there. That is not just the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

My team hasn't used the training process with Soarian Financials in a long time because it is very...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We have Cerner team members assigned to our organization, and they are very smart. I like those...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

I really like Soarian Financials. We continually brought other pieces of the business into the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

We had some integration tasks to go through to make sure everybody understood because there is a...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner made the announcement about the acquisition with Oracle at their virtual conference, but we...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Cerner has delivered probably 97% of the functionality that we need. We really struggle with maybe...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

The vendor could improve their documentation. Sometimes, using uCern is challenging in terms of...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Overall, when we reach out to Cerner because we have an issue, it is fixed within hours if it is...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

So many little things just don't work. In terms of the system in general and of posting payments,...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

If our system analyst isn't doing the work, then Cerner charges for everything.

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I haven't had any training with Cerner since the initial training. We weren't able to do anything...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

When Cerner initially sold the software, it was supposed to be one platform with a Cerner front end...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

To get the option to make a payment plan in Soarian Financials, we have to first find the account,...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

With Soarian Financials, we have to open a ticket for support. There isn't really somebody who can...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

I would suggest that someone looking into Soarian Financials look at facilities that are currently...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Cerner makes occasional changes, and the upgrades don't mess up the system's integration with other...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

We haven't had any issues with the product. From day one, we have been able to get the deal out the...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Soarian Financials used to be owned by Siemens, and then Cerner bought it, but when that happened,...

Jan 2022
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

One of the major strengths of Soarian Financials is that it is customizable. Healthcare facilities...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Cerner needs to improve their technical support knowledge. When we reach out to our Cerner...

Dec 2021
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

We bought what we thought were integrated solutions, and now Cerner has a lot of add-ons that cost...

Nov 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Overall, Soarian Financials is meeting our needs. We are considering being remote hosted. Currently,...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Director

There are definitely some things that Soarian Financials lacks and some functionality that we feel...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Sometimes the lookup functionality can be somewhat weak and cumbersome. We have to look up key...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

Some of us wonder whether we might have been better served with Epic based on some of the billing...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

With the Cerner folks, there are some inconsistencies with the quality of the personnel that we work...

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

Analyst/Coordinator

At times, Cerner doesn't play well with others, especially when it comes to integration.

Sep 2021
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF