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Chartis Financial / Clinical Improvement Consulting Commentary
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Subject Expert
Daniel Zeitner
VP of Engagement
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User Commentary
What feeling does this excerpt express?
Based only on this individual comment—not the respondent's overall evaluation.
- Positive
- Neutral
- Negative
What is this excerpt about?
One comment can relate to more than one customer-experience area.
- Culture
- Promises, expectations, and proactive service
- Loyalty
- Satisfaction, recommendation, buying again, and long-term plans
- Operations
- Training, implementation, and ease of use
- Product
- Quality, capabilities, integration, and new technology
- Relationship
- Support, partnership, and executive involvement
- Value
- Money's worth, fair charging, outcomes, and expectations
How satisfied is the respondent overall?
The category comes from their Overall Score—not from the tone of this excerpt.
- 90+
- Very Satisfied
- 70–89.9
- Satisfied
- Below 70
- Dissatisfied
- 90+
- Very Satisfied
- 80–89.9
- Satisfied
- Below 80
- Dissatisfied
The deliverables from Chartis have been very actionable. We've had great luck with the firm so far....
A decrease in costs was one of the outcomes we saw with the Chartis engagement. I needed to make...
We've had multiple people here from the firm, and sometimes those people don't coordinate as well as...
I've had to manage the cost side of the engagement. Chartis is constantly trying to sell additional...
What’s been really helpful is that I've had nothing but seasoned resources. The people I've gotten...
I've been pretty happy with Chartis. They take feedback well. When there's a problem or something,...
There's a good bit of knowledge transfer going on. There's nothing better than being in a spot where...
Financial clearance optimization and authorizations are key for us. We made sure we spent a lot of...
Chartis could be a little quicker. Part of that is more due to us than them. Our CFO is a little...
The principal project leaders from Chartis were outstanding. They were very good at the politics of...
We hired Chartis to look at our organizational structure, what we were producing currently, and what...
I would rate the outcomes for our financial planning and analysis with Chartis one point lower...
We have engaged Chartis in a number of areas. We engaged them to review financial planning and...
Commentary Summary
Comment Type Breakout