ChipSoft HiX EMR/EHR (Global) (Mostly Netherlands) Commentary
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Everton Santos
SRU Manager
KLAS SRU Manager - Everton Santos
 
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User Commentary

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Analyst/Coordinator

Product, Product

ChipSoft is implementing a lot of new stuff in their new versions, and there are some big things...

Mar 2024
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Analyst/Coordinator

Relationship, Relationship

Our relationship with ChipSoft is getting a bit better. They used to want clients to pay first...

Mar 2024
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Manager

Operations, Operations

The vendor knows how to help hospitals in our region. They help us when there are new rules or laws...

Dec 2023
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Manager

Culture, Culture, Relationship, Relationship, Value, Value

The vendor could be more proactive in support. They could also make the price models for their...

Dec 2023
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Manager

Product, Product

It would help us if the vendor had a few generic interfaces that we could use for some data...

Dec 2023
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Manager

Relationship, Relationship

The vendor sends a benchmark, but it is rather useless. We would like more information on which...

Dec 2023
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Manager

Relationship, Relationship, Product, Product

Overall, we are happy with the supplier because they support the basic processes with an advanced...

Dec 2023
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CIO

Product, Product, Value, Value

The software is doing what it needs to do. The vendor is making a lot of software that can be used...

Dec 2023
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CIO

Loyalty, Loyalty, Product, Product

The vendor could work on being a bit more transparent about some parts of the software and...

Dec 2023
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CIO

Loyalty, Loyalty

We are going through big organizational changes, and we are going to consolidate to a single...

Dec 2023
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Manager

Product, Product

ChipSoft's product is straightforward. We are using standard content, and it is easier to convert...

Nov 2023
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Manager

Product, Product

The vendor could improve the availability of data. The data is captured in the system, and we are...

Nov 2023
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Manager

Product, Product

One of the problems with the product is the architecture of the system itself. It is a very old...

Nov 2023
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CMIO

Product, Product

ChipSoft has developed new techniques that are enriching the system. The system is simple and...

Nov 2023
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CMIO

Product, Product

ChipSoft needs to improve the system's interoperability and integration with other systems.

Nov 2023
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CMIO

Product, Product

ChipSoft is a large vendor in our country, and they have a complete system for hospitals.

Nov 2023
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CMIO

Product, Product

The vendor needs to improve the system's usability and optimize some functionalities for the end...

Nov 2023
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Director

Loyalty, Loyalty, Product, Product

There are some areas we are working on where we need to test some things, but if ChipSoft were to...

Oct 2023
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Director

Relationship, Relationship, Product, Product

The thing I like most about ChipSoft is the quality of their product. ChipSoft has really improved...

Oct 2023
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CMIO

Value, Value

ChipSoft has a good solution. It is user friendly, and it is cheaper than the only alternative.

Oct 2023
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CMIO

Product, Product

We wish ChipSoft would offer a SaaS solution for hospitals. ChipSoft also needs a better integration...

Oct 2023
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CIO

Relationship, Relationship, Product, Product

ChipSoft has a very strong focus on the Dutch market. They are constantly developing the product so...

Oct 2023
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CIO

Loyalty, Loyalty, Product, Product

We need a more open platform with a more intuitive way of working, more data-driven options, and...

Oct 2023
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CIO

Relationship, Relationship, Operations, Operations

ChipSoft could offer a multiday user meeting with varied programs and a portal where customers could...

Oct 2023
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Manager

Product, Product

We like how ChipSoft has a very complete solution. It is a fully integrated HIS and even includes...

Oct 2023
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Manager

Product, Product

Data sharing and data availability are too limited, and those are things the vendor needs to improve....

Oct 2023
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Manager

Loyalty, Loyalty, Value, Value

The product should be rebuilt in the core so that we can get rid of the client server and work web...

Oct 2023
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Manager

Relationship, Relationship, Product, Product

ChipSoft does a good job with predictability in delivery projects and updates, interoperability, and...

Oct 2023
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Manager

Relationship, Relationship, Product, Product

ChipSoft could provide even better support in a multidisciplinary setting, make the platform...

Oct 2023
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CIO

Relationship, Relationship, Product, Product

The vendor is a local player and can therefore at times be fast at getting the ball rolling. They...

Oct 2023
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CIO

Product, Product

The vendor could improve with better interoperability and local customization.

Oct 2023
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CIO

Relationship, Relationship

ChipSoft needs more thorough follow-up to identify existing problems and map and formulate solutions....

Oct 2023
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Director

Relationship, Relationship

ChipSoft has a really good knowledge of the Dutch healthcare market, and they support the entire...

Oct 2023
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Director

Product, Product

ChipSoft could improve by incorporating more decision support functionality and AI into in their...

Oct 2023
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CMIO

Product, Product

We appreciate the fact that ChipSoft has a complete product in the full breadth of all hospital...

Sep 2023
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CMIO

Relationship, Relationship

ChipSoft could improve by being a more strategic partner and providing more guidance to their...

Sep 2023
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Manager

Product, Product

ChipSoft's product is a very comprehensive product and offers solutions for almost all processes in...

Aug 2023
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Manager

Relationship, Relationship, Operations, Operations

ChipSoft should have a more proactive approach with consultants to support implementations. ChipSoft...

Aug 2023
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