ChipSoft HiX EMR/EHR (Global) (Mostly Netherlands) Commentary
Filtered view: (Europe)
Subject Expert
Eder Lagemann
VP of Engagement
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User Commentary
What I like most about the product is the easy access to the most relevant information and issues.
One change that would significantly improve my experience as a customer would be further development...
The biggest opportunity for product improvement lies in developing more tailored features that...
The biggest strength is that the solution is widely adopted across many hospitals, and that...
ChipSoft does offer trainings, webinars, and tips-and-tricks sessions, but the level of those...
The solution is very expensive, but if we look at the product, the price is fair. ChipSoft is doing...
ChipSoft mostly sells their product with standard content. They have user groups for each module...
ChipSoft's strength is in our partnership. We have a long-term relationship with directors and key...
I would like better involvement of medical doctors in defining the vendor's road map. MDs are...
Things with ChipSoft have been good recently. They made some progress in how we can share...
ChipSoft should focus a bit more on explaining what they are going to improve in the coming years....
Even after our long partnership with ChipSoft, a training program is still important because we get...
ChipSoft's support team members are sufficient. They don't keep us hanging if something goes wrong,...
ChipSoft HiX EMR/EHR's integration with our PACS is fine, but integrations with smaller software...
One of the top local needs is a solid vendor that is compliant with regulations, and that is...
ChipSoft's costs are high, but they are really transparent about them beforehand. If we sign for...
In the Netherlands, 80% of hospitals are using ChipSoft's systems. Just like how Epic's systems are...
ChipSoft has a vision, but integrations are very important. The only way we can access data is...
We pay a lump sum to ChipSoft. That means that everything is included. If we pay by module, then we...
Sometimes, I hear a lot of complaints about the number of clicks necessary in the system. ChipSoft...
Commentary Summary
Comment Type Breakout