ChipSoft HiX EMR/EHR (Global) (Mostly Netherlands) Commentary

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I think ChipSoft meets most local needs. It's a little strange because ChipSoft is a Dutch company,...

I would buy the ChipSoft system again because there is no other solution at the moment in the...

ChipSoft is not a partner. ChipSoft is not changing their way of doing things. They are the market...

ChipSoft feels less like a partner and more like a vendor. They make their product and sell it, and...

ChipSoft could make their training more compact so that it doesn't take too much time. That also...

I’m not sure I would buy the system again. That's because of the lack of flexibility. They make a...

The system is definitely a part of our long-term plans. We don't have an EHR contract for a couple...

What I like most about the product is the easy access to the most relevant information and issues.

One change that would significantly improve my experience as a customer would be further development...

The biggest opportunity for product improvement lies in developing more tailored features that...

The biggest strength is that the solution is widely adopted across many hospitals, and that...

ChipSoft does offer trainings, webinars, and tips-and-tricks sessions, but the level of those...

The solution is very expensive, but if we look at the product, the price is fair. ChipSoft is doing...

ChipSoft mostly sells their product with standard content. They have user groups for each module...

ChipSoft's strength is in our partnership. We have a long-term relationship with directors and key...

I would like better involvement of medical doctors in defining the vendor's road map. MDs are...

The messaging format that we use in ChipSoft for radiology examinations is standard, but it seems...

ChipSoft has been quite steady. We got a contract where everything was included, and we only had to...

I have the right consultants from ChipSoft, so I get answers really quickly, but I hear that some...

We moved to a different version with ChipSoft, and there weren’t a lot of new features for imaging,...

Things with ChipSoft have been good recently. They made some progress in how we can share...

ChipSoft should focus a bit more on explaining what they are going to improve in the coming years....

Even after our long partnership with ChipSoft, a training program is still important because we get...

ChipSoft's support team members are sufficient. They don't keep us hanging if something goes wrong,...

ChipSoft HiX EMR/EHR's integration with our PACS is fine, but integrations with smaller software...

One of the top local needs is a solid vendor that is compliant with regulations, and that is...

ChipSoft's costs are high, but they are really transparent about them beforehand. If we sign for...