All Categories chevron icon Revenue Cycle Management chevron icon Revenue Cycle Services chevron icon Release of Information

Datavant Release of Information Commentary
Filtered view: All

Subject Expert
Jaren Day
Research Director
KLAS Research Director - Jaren Day
 
View Product Scores
View Advanced Filters
Advanced Filters
Job Level
Comment Type
Overall Satisfaction
Click stars to filter
By Month
1
6
12
24
36
By Date Range
Comment Categories

Featured  Reports

Release of Information 2023: Examining Digital Technology & Vendor Efficiency
Release of Information 2023:
Examining Digital Technology & Vendor Efficiency
October 2023
View Report
Points of Light 2023 Case Study 3: Enabling Bidirectional Data Sharing to Reduce Record Requests for Managed Care Audits
View Report

Preferences

Add Bookmark   Bookmark

Commentary Summary

Positive
##
Neither
##
Negative
##
to see the full dataset.

If you don't have a login, getting started is easy.

Provider Organizations
Fill out our registration form to verify your organization.
HIT Companies
Contact a KLAS representative for plans and pricing.

User Commentary

 Download as Excel
Sort by   
Manager

Services

Datavant’s hours may be a little different than ours on certain days, and if somebody has a vacation...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Our in-house Datavant representative is phenomenal. They handle walk-ins and phone calls. Our faxes...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

There was a small time when we were with Datavant when things were not ideal, and we had a lot of...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship, Services

There is a portal in Datavant's system where we are able to track everything that they do, but we...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

We had some staffing issues with Datavant, and we had to change around some of our teammates there....

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Services, Value

We are using Datavant’s Swellbox solution, which is their request portal, so we have been on it for...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Services, Value

Datavant has done a great job on integration. Part of our whole Swellbox integration was about...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship

Datavant's service is technically for all our release of information stuff, with the exception of...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

COO

Relationship, Services

The request submission and record retrieval portal from the vendor is very good. It is not perfect,...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

There are many ways to retrieve information, so the few pieces that we have work fine, but the firm...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

We recently had a new federal regulation. The vendor had education. We all listened to that and then...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

My recommendation to others is to keep somebody on their team who has an oversight responsibility of...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Datavant probably tries, and they have good intent to have executive involvement. They just have a...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Loyalty, Relationship

This vendor has been with us for a long time, and part of our challenge is just comfort level. We...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

Some documents are important to the process and are only maintained in the vendor's tool, and that...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Operations

We have asked the vendor's team members if they know where to find our institution's policies, and...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services, Value

In the high-volume, simple cases, Datavant excels. We have really high volumes of certain types of...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

Datavant is probably very strategic and has a lot of ability. I just don't know that that filters...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

We have asked the vendor to do certain things. If they need to move something through the...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Datavant is great. However, we are constantly changing things within our EHR system to get back to...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Value

We are stuck in this weird limbo because Datavant does a really great job, but there are things that...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

The staff members from Datavant are excellent. The merger of Ciox Health and Datavant has really...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

Datavant’s strategic ability to listen to a customer and see a need in the market is the best I have...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Datavant actually contacts me all the time whenever they have something new; they are always trying...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Datavant is supposed to handle all the surgical care practitioner requests; they mail and fax them...

Jun 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

We have had recent issues with technology not working consistently, but Datavant has been very...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

There is still not a lot of flexibility in Datavant’s system. There are some things that we think...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

When it comes to technology, some of the services we offer based on the technology offerings that...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Value

Datavant does not charge us for a lot of stuff. They are our partner in that sense. Also, Datavant...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

My contacts at Datavant work very well with me.

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

We don't really submit requests through a retrieval portal. We use an electronic faxing queue for...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Services

Datavant is easy to work with. They go above and beyond to meet the customer's needs and demands and...

Apr 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

The team from Datavant that we are with right now is extremely easy to work with. If I have any...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

Datavant is familiar with many Epic hospitals, and everything seems to run smoothly because of their...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

Datavant's output with timeliness is one of the best things about them. They keep us informed and...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Datavant has our back, and we have theirs. They have regular communication about when they have...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Datavant knew when they took us on that we had so many systems and that they would have to request...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Datavant is a good fit for us. They have been doing a great job for us. My staff enjoys working with...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

So far, we haven't really had to go too far up for any issues with Datavant. There was a breach last...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

It seems like we talk to and communicate via email with the manager and supervisor from Datavant....

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

We are really satisfied with the request submission and record retrieval portal in Datavant's...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Value

Datavant's release of information tool is wonderful. We love that platform. It is easy to train on,...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Value

Datavant's release of information services really work for our complex organization and for the...

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

We have a very close partnership with Datavant, and that is the key for the release of information....

Mar 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship, Services

We would buy Datavant again because of the communication, the relationship that we have with...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

There is always room for improvement, but Datavant’s staff is very attentive and focused. We have...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

Datavant is very much on top of new regulatory standards that come out. They are very proactive and...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Operations, Services

Datavant's solution has been implemented and is working well. Integration with Datavant is very...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Datavant does not avoid charging for every little thing. They are in the business of making money....

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

One of my tasks was to get rid of Datavant and get somebody else, but we have developed a really...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

Datavant's reporting is really good. I can track the work that their team does. I have been able to...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I have issues with Datavant's IS team. They don't always respond, so I have to escalate things every...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Services

Datavant's API is set up to do some of our audits. Datavant gets the chase list pulled in, and then...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

We have ultimately excused the other firm we were working with so that we are standardized across...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

There are some areas where Datavant didn’t exceed our expectations, but I don’t want to throw out...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

By and large, Datavant is very responsive and engaged with their clients. They seek to understand...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

Datavant gets our release of information work done for us when my front people don't have the time....

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Sometimes I don't know whether communication with Datavant is the best, and my front staff really...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Loyalty, Relationship

I have worked with Datavant for several years, and I don’t have any plans to change. I’m happy with...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Sometimes I worry a bit about Datavant releasing everything that is appropriate to fulfill the...

Feb 2025
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Operations

I like that Datavant is pretty self-sufficient. We do not come across a lot of issues. I do like...

Sep 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Our Datavant consultant is wonderful. They frequently get compliments from patients on how well they...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Value

Thanks to Datavant's solution, we are getting faster data. It is helping me get faster responses and...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

Datavant works on new things, but they aren't looking for new technology; they are looking at how to...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Services, Value

I would buy the solution again. The solution is good, but I think I would have done the...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations

In the past, there were always people doing the work for this product. Now, Datavant has more...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

The biggest thing for Datavant is really understanding the structure and how the support team is...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Datavant keeps their promises. We do have to go in and hold them accountable though. I have a good...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Operations, Services

Datavant's system is perfect in terms of ease of use. Almost all end users say that the tool is easy...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

A lot of things have gone to Datavant’s national team, and that has been a nightmare. Communication...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

Our local Datavant people are great. One person we know at Datavant is now an area person, so they...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services

Some of Datavant’s people are doing production of documents, and they are not making sure they are...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

Datavant is always looking for better and safer ways to take care of our release of information....

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Datavant is very timely with everything, and they can provide those timelines to me.

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship, Services

Datavant is dependable. They show up. I don't have to worry that I am not going to have coverage....

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

I would tell a peer that Datavant is very knowledgeable. They follow the release of information...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Director

Relationship

Customer service is a strong point of our Datavant person. They pay attention to the patients, and I...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship

I have dealt with more people than just the representative who logs in to our system. We have a good...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

Manager

Relationship, Services, Value

Datavant has always been great for us. They have saved us so much time, money, hassle, and energy....

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

VP/Other Executive

Relationship

In the rare event that I am notified by a requester that they think they have an outstanding request...

Jul 2024
||
(0)
 Thank you  Helpful

 or  to see details.

 Download as Excel  Print / Save as PDF



We use cookies! We use essential and basic aggregated, depersonalized Google Analytics cookies to provide the type of content which our visitors are most interested in.  Cookie Policy    
​