Pareo Solutions Payment Integrity Solutions Commentary
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Subject Expert
Mac Boyter
Research Director
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User Commentary
Relationship, Product
I wish the reports in Claris Health's system were more robust and user friendly. I feel like Claris...
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Loyalty
We are in the process of migrating one of our lines of business onto another platform, and we have...
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Value
Claris Health has done upgrades and new releases, but anytime we want something additional, we have...
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Relationship
When we need changes or a new build or anything else from Claris Health, it is difficult to get what...
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Relationship
Claris Health is very responsive when we send tickets in, and we have regular calls with our account...
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Operations
When a new release comes out, we have a hard time getting Claris Health to get our test environment...
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Culture
With Claris Health, we asked for a demo of a certain functionality, but before the demo, we wanted...
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Operations, Product
Claris Health's upload process is too cumbersome, and that caused us to not reach some of our goals.
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Loyalty, Relationship, Operations
I don't know where Claris Health is going. They are partnering with other vendors in areas where...
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Product
Without Claris Health, we would have to do a lot of manual balancing in terms of accurate payments....
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Relationship
Claris Health is really trying to do everything they can to keep us happy. Claris Health has one of...
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Operations, Product
We have been using the solution for a long time. We have never really fully utilized it, and that...
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Relationship, Operations
The system's implementation really happened at my pace. The solution is very easy to use, and Claris...
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Product
One thing that would probably be helpful would be related to inventory management. This suggestion...
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Relationship, Operations
There are a few areas that would make a big impact if Claris Health improved them. One has to do...
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Value
Relatively speaking, especially compared to other vendors out there, Claris Health doesn't...
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Product
Claris Health's claims management tool is good where it is. The vendor has grown pretty quickly, and...
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Value
Claris Health avoids charging us for every little thing, but I don’t know whether that would be true...
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Relationship
Overall, Claris Health is supportive, and they are pretty good in terms of customer service. If...
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Loyalty, Relationship
Claris Health provides good technology, and they have their pulse on the industry and where it is...
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Loyalty, Product
Claris Health's solution is good, and it is pretty accurate. It is really stable, and it has a good...
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Relationship
We have a unique relationship with Claris Health’s senior people, and when we needed something, we...
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Commentary Summary
Comment Type Breakout